Client/Server Analyst Resume Orlando,FL - Hire IT People

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential,Orlando,FL

Client/Server Analyst

Responsibilities:

Architect and maintain new standards, policies, and procedures encompassing core infrastructure services for the new UCF IT 2020 initiative.
Managed and implemented project plans to support data center consolidation and shutdown of one of the largest departments on campus servicing 3,500+ personnel and 65,000+ enrolled students into a central services model in line with the centralization of IT.
Implemented System Center Data Protection Manager to support backup and restore operations for Student and Development Enrollment Services, one of the largest divisions on campus.
Utilized ServiceNow for Incident and Change Management.

Confidential,Fort Pierce, FL

Server Administrator

Responsibilities:

Implemented and administered highly-available on premise private cloud solution utilizing
System Center Virtual Machine Manager 2012 R2 resulting in decreased TCO, hardware and
licensing expenses, reduced maintenance, and to support future BC/DR and cloud (Azure) operations.
Implemented and administered System Center Configuration Manager 2012 R2 to manage image engineering and deployment, OS and third-party application patching and deployment, and decommissioning hardware for 125+ desktops, servers, and virtual machines.
Implemented BMC Track-It to support IT Helpdesk functions.
Improved RTO and RPO through the implementation of Unitrends Enterprise Backup, to include duplicate backup storage in different locations.
Improved network resiliency by implementing redundancy through the use of failover clustering,
switch stacking, and redundant network paths.
Improved network security through the use of Managed Service Accounts, OS and third-party patch management through the use of Active Directory, Group Policy, and SCCM.
Configured all SonicWALL firewall/VPN appliances, routers, and switches.
Upgraded domain-functional level from 2008 to 2012 R2.
Implemented Nimble Storage arrays and iSCSI networks to support high-I/O and virtual workloads, backup-to-disk functions, and replication to a down-stream off-site array for high-availability and BC/DR.

Confidential,Fort Pierce,FL

Intern

Responsibilities:

Shadowed network infrastructure, server, and desktop teams; performed research on topics related to IT as instructed. Special projects as assigned.

Confidential, Fort Pierce, FL

Student Clerk

Responsibilities:

Provide general clerical support to all Assistant United States Attorneys and legal assistance within the Confidential to support the mission of the Confidential .
Maintain closed file room to include creating a file storage system and performing yearly audit and archiving. Process closed file requests and FOIA requests.
Provide first-line IT support to end-users within the Confidential .
Perform IT duties at the branch Confidential that cannot be done remotely such as swapping tapes in library and taking off-site, changing out equipment and hardware, and giving limited training on new software programs and procedures to branch end-users, and other various tasks.

Confidential,South San Francisco, CA

Computer Technician

Responsibilities:

Provided remote computer assistance to Geeksquad customers on multiple versions of Microsoft Windows (XP through 8) and Macintosh operating systems (OS X), to include virus detection and removal, and backup regimens.
Provided desktop application support.