PROFESSIONAL SUMMARY:

• 10+ years of overall experience in Designing/ Implementing/ Managing IT Infrastructure encompassing Networking, Technical Support, System Administration, Incident Management, Problem Management, Team Management, Automations etc.
• Expertise in on - boarding data-centers using Autopilots servers, standing up new services, and Tier 3 software/system deployment support, configuring high availability solutions, implementing monitoring systems for applications and server infrastructure for large-scale organizations.
• Deployment, troubleshooting and resolution of the issue during deployments on Windows 2003/2008/2012 servers and working closely with the development team.
• Packaging of different application and modules and deployment over server with connectivity among database and other dependencies.
• Experience in IIS administration (Installation, Configuration, Monitoring, troubleshooting, Backup, Restoring) Web Application deployment on Windows server 2008, 2012.
• Extensive experience in Installation, Configuration and Maintenance of MS SQL Server 2005 and 2008 in Production and SI environments.
• Executed and performed server operations and support consisting of Windows 2008, 2012, IIS 7.5/8, SQL 2005 and 2008.
• Experience in configuration, monitoring setup under SCOM, Gomez and autopilot.
• Experience in creating virtual environments using Confidential Virtual PC and Hyper-V.
• Responsible for software upgrades, Patching and application support and optimization.
• Experience in handling L2 level IIS and web application and database support in test and production environment.
• Working in offshore/onsite 24 x 7 model in Confidential BingAds team as onsite coordinator.
• Developing suggestions to development team to optimize performance.
• Understanding of Active Directory, DNS, Network issues and its basic troubleshooting.
• Support, enhancement, optimization, root cause analysis, preparing log reports.
• Worked and collaborated with internal development team throughout the development process, including implementation strategies and code deployment.
• Good Team Player with Strong Analytical, Interpersonal and Communication Skill.
• Developed Web applications to monitor disk space, event viewer, CPU Usage and other performance reports using C# and Asp.Net.
• Deployment, troubleshooting and resolution of the issue during deployments on Windows 2003/2008 servers and working closely with the development team.
• Working on live issues and working to resolve them within SLA

TECHNICAL SKILLS:

Server: Windows 2008/2012

Application/Web Servers: IIS 7.0, 7.5

Languages (Basic Level): C#.Net, Asp.Net, PowerShell

Databases: SQL Server 2005/2008/2012

Tools/Utility: SQL Server Management Studio (SSMS)

Language (Developed Server Monitoring apps): C#.Net, Asp.Net.

Change Management: Search Gold, Code Flow

Release Management: MSChange, Octopus and other MS Internal Tools

Traffic Management: LTM-ACL Management, Firewall and Load balancer configurations, ECN

Infrastructure Management: MS Autopilot, APPortal, XTS, Confidential Azure Portal

Incident Management: MSTicketing, MSInterface, SCOM and other MS internal Tools

Scripting Language: DOS Batch Script, Powershell

WORK EXPERIENCE:

Confidential

Technical Lead

• Working for Confidential BingAds and handling a huge cluster on which Confidential BingAds is running.
• Handling pre-production and production environments of BingAds/Yahoo Ads.
• On-boarding data-centers using Autopilots servers, standing up new services.
• Tier 3 software/system deployment and configuring high availability solutions
• Implementing monitoring systems for applications and server infrastructure
• Incident Management, Problem Management, Team Management
• Handling bits and data deployment on Confidential Bing’s server in SI, Pre-Production and Production environments.
• Setup and maintained multiple web server of different application component on IIS to support Confidential BingAds and Bing Search cluster.
• Developing system application to monitor server health and help server support group.
• Setup and maintained multiple web applications and web services over IIS to support Confidential Bing cluster
• Responsible for software upgrades, Patching and application support and optimization.
• Handling SI/Pre-Production/Production environment traffic management by ECN Network management tool and LTM
• Creating cluster and configuring monitoring by SQL Job and SCOM server.
• Handling L2 level support related to IIS, network, application platform and Implemented product’s issues.
• Installing configuring window server 2003/2008/2012 , IIS 6.0/7.5, SQL server 2005/2008 and all pre-requisite.
• Solving connectivity issues and application issues seen in production and creating bug for development team.
• Root cause analysis and find steps to improve application performance
• Developing suggestions to development team to optimize performance

Confidential

Support Engineer

• Worked on web application deployment on IIS
• Handled IIS
• Installation implementation of Window server 2000/2003.
• Member of deployment and support team and supported for Web Servers, application and Databases related queries.
• Performed activities to monitor backups, backup file size, replication, scheduled jobs, disk space, blocking issues and performance