Senior Technical Specialist Resume St. Louis, MO - Hire IT People

QUALIFICATIONS SUMMARY:

LabWare LIMS senior administrator with 13 years experience in requirements gathering, development, configuration, validation, troubleshooting, and crystal reports development for various laboratory environments.
I have a proven ability to train end users and other administrators in LabWare LIMS functionality.
I am knowledgeable regarding 21CFR 11 requirements, GXP requirements, validation activities including authoring change controls, SOPs, test scripts, and system development life cycle documents. I have experience writing and reviewing functional design specifications and system design module specifications.

SKILLS

LIMS Basic
SQL query writing
LabStation and instrument interfacing to LabWare LIMS
Crystal Reports development
Technical Writing skills - URS, FDS, and SMDS documents, test scripts, change control documents to maintain a validated system environment
Altiris for ticket tracking and reporting
Quality Center for requirements, test script writing and execution
MKS for change control documentation and validation activities
Conduct Training for end users, subject matter experts, and system administratorsRequirements gathering

EXPERIENCE:

Confidential,St. Louis, MO

Senior Technical Specialist

Responsibilities:

Develop new testing workflows to accurately and efficiently document the testing.
Enhance existing system objects to address needs presented by the business.
Work in an Agile team to accomplish the tasks required by the business in an efficient timeframe.
Create new analyses to perform calculations and document testing results.
Perform code review and unit testing for other developers, allowing objects to move into production.

Confidential,Sellersville PA

Business Analyst

Responsibilities:

Developed enhancements and resolved defects within a LabWare Laboratory Information Management System that is utilized at a pharmaceutical company across multiple business sites.
Created and modified crystal reports used by LabWare LIMS
Maintained the LIMS and provided issue resolution for our customers when tier 1 support is unable to resolve the issue.
Interacted with customers to gather requirements and developed LIMS in accordance with the requirements while maintaining a validated state.
Conducted training sessions for new subject matter experts, end users, and administrators.
Analyzed and evaluated work order tickets to make suggestions for system improvements during the annual review of the work orders.

Confidential,Sellersville PA

Business Analyst

Responsibilities:

Developed and configured the LabWare system to meet the user requirements for implementation
Authored training documents and trained end users on the system.
Performed troubleshooting and issue resolution, including implementing change controls for system configuration and enhancements.

Confidential,Sellersville, PA

Quality Control Scientist

Responsibilities:

Performed analytical testing for process validation projects in the quality control lab
Authored a training document for the new HPLC software, Millenium, that was being deployed for use in the lab.
Participated in chromatography forums and other analytical chemistry seminars.