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Sr. Citrix Infrastructure Engineer Resume

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Chicago, IL

SUMMARY:

  • IT professional experience in Citrix, VMware & Microsoft product line Implementation and Support of Windows 2008 R2, 2008, 2003, 2000 and NT Servers
  • Experience in configuration and management of Citrix XenApp/PresentationServer/MetaFrameMetaframe Servers 3.x/4.x/5.x/6.5, XenApp & XenDesktop 7.x.
  • Experience in citrix profile management and farm management.
  • Expertise enabling web access and securing the published applications and content
  • Extensive experience with Citrix XenApp, EdgeSight, NetScaler, Microsoft Server OS, Microsoft App - V, Appsense and Citrix Provisioning Services.
  • Experienced building up citrix environment to PCI standard.
  • Deployed the VDI access infrastructure including the installation and configuration of StoreFront 2.5 and NetScaler SDX . Netscaler / Netscaler gateway 9.0/10.1/10.5/11.0 for XenApp & XenDesktop.
  • Deep Knowledge of Netscaler feature such as GSLB, SSL offloading, HA, Application load balancing.
  • Install Citrix & Application related patches on the servers via Installation Manager Create and assign load evaluators Installing and configure web interface and create service sites Administration, Monitoring & Reporting using necessary tools.
  • Capacity Management of the farm & provide recommendations.
  • Assist in creation of virtual machines using VMWare VSphere and migrating employees from on-domain desktops, to Citrix VDI citrix and security.
  • Single arm /double arm Netscaler setup with double hop configuration.
  • Hands on Experience in Installing, Configuring & Troubleshooting VMware ESXi 5.0/4.1/4.0/3.5, vSphere 5.x, vCenter or Virtual Center2.x/3.x servers. Configuring VM’s on ESX server and installing hosts and Migrating Virtual Machines across various VMware ESX Server, Workstation and VMware servers.
  • Experienced in APPSENSE SUITE for customizing and managing windows and Citrix infrastructure.
  • Good exposure to enterprise level hardware and tool framework (HP, Dell, and IBM).
  • Experience in Citrix & Terminal Server License Management.
  • Experience in setting up WDM for Linus/windows embedded THIN OS.
  • Hands on experience on complete lifecycle (deployment, engineering the solution, and support)
  • Implementation of different directory services - A.D, DNS, DHCP, GPO and DFS
  • Hands on experience on VMware ESX, XenServer, Hyper-V and XenDesktop.
  • Experienced packaging and deploying applications using SCCM/ App-V infrastructure ..
  • Performed conceptual designs for Citrix XenApp 7.6 6.5,5.5, 5.0 and 6.0, Xendesktop 5.6 and 4, Edge Sight 4.5 and 5.0, Citrix Access Gateway, NetScaler, and Application Streaming by researching operational needs and discussions with application experts and application users, knowledge in storage aspects .
  • Managed or assisted all phases of project - scoping, design, development, testing, rollout, user support and documentation
  • Expertise in problem analyzing and solving issues reported in Microsoft and Citrix environment.
  • Configuration and implementation of new servers according to standards
  • Maintenance of the stability of all W2K3 active directory servers, W2K3 Exchange 2003 servers, application servers, core systems support, and systems’ disaster recovery plans.
  • Installed and configured XenApp 7.6, 6.5 server with published apps.
  • Administered existing XenDesktop 5.6, XenApp 7.6, 6.5 and 6.0 infrastructure
  • Ability to conduct efficient and effective work with IT teams and cross functional groups and can maintain good working relationships with all user groups.
  • Ability to independently complete solution implementation or application design deliverables when ever requested.
  • Action, results, and customer service oriented - highly motivated in seeing results and delivering timely solutions to meet customer expectations.
  • Excellent communication skills.

TECHNICAL SKILLS:

OS: Windows NT/ 2000/2003/2008 R2, Solaris, Linux

Directory/Database: SQL Server7/2000/2005, Oracle 8i/9i/10gMiddle Ware: Citrix MetaFrame 3.0, ICA, Presentation

Server: 4.x/5.x, XenApp 6.x/7.x,WISE 4.6.2/5.x/7.x, SharePoint.

Languages: ASP, VB6, JavaScript, Java

Hardware: Dell Power Edge, IBM X-345, 3650, 3655, HP DL 585 G2,G5,380's.

PROFESSIONAL EXPERIENCE:

Confidential, CHICAGO, IL

Sr. Citrix Infrastructure Engineer

Responsibilities:

  • Responsible for defining the road maps, establishing the plan, and mobilizing teams in designing, optimizing, and expanding enterprise infrastructures that have increased efficiency, achieved cost savings, and enhanced alignment with business goals. Strength in guiding the introduction and adoption of virtualization, disaster recovery, storage, automation, security, clustering,
  • Analyzed client’s environment, existing infrastructure and proposed solutions to tailor business needs
  • Build and support Citrix XenApp 7.6 and XenDesktop environment for 1000 + users.
  • Migrating citrix user from 6.5 to 7.6.
  • Maintaining existing XA 6.5 farm
  • Building a PCI standard Citrix farm.
  • Double hop Netscaler setup for remote logins to citrix environment.
  • Upgraded Citrix web interface to storefront 2.6 and 3.0.
  • Upgraded Citrix Netscaler Gateway from 10.0 to 10.5.
  • Netscaler GSLB, HA, 2 factor token, EPA and VPN functionality setup.
  • Citrix farm setup using using PVS & patch management (patching and deploying).
  • Deployed PVS farm in new datacenter, copied and moved the vDisks from the old store to new store, and deployed VM’s through disks.
  • Managing the disck spaces in farms
  • Managing IP Addressing, and also configuring TCP/IP addresses.
  • Updated vDisks on a regular basis and promoted the images.
  • Performed some duties on Microsoft exchanges and office 365.
  • Configure F5load balancer with Web servers. Used F5 to capacity, performance and reliability of the applications
  • Providing L3 level support and Helping L1/ desktop team setup THIN CLIENT (Wyse terminals C10’s and DELL D90’s) for Citrix access and managing WDM server for end points.

Environment: Citrix XenApp 6.5/5.0Windows server 2003/2008 X86 & X64,, VMware ESX Server, Xen Desktop 5.x/7.x, Citrix Streaming Profiler 6.5/6.0/5.2, SQL 2005/2008R2, EdgeSight,, NetScaler

Confidential, Louisville

Citrix/Systems Engineer

Responsibilities:

  • Designed,implemented and Managed netscalears 11.5,created vservers for load balancing various backend infrastructure, requested and istalled ssl cerrificate, created and configure access gateway v server for citrix infrastructureCreate and managed both public and private load balancing bibs configured andPre-authentication and smart access endpoint qaanalysis policies for netscaler gateway vip's as per security guidelines. Provided for the design, implementation and management of the company’s information technology systems.
  • Designed, built and managed XenApp 6.5 farms for both Production and DR sites.
  • Deployed Citrix UPM.
  • Deployed storefront 2.1, web interface 5.4/4.5 and load balanced via Netscaler 10.0
  • Created and maintained documentation as it relates to systems configuration, processes and change control management.
  • Primary point of contact for all day to day Citrix farm administration and support for over 400 concurrent users.
  • Successfully migrated with, 400+ concurrent users from legacy Citrix Presentation Server 4.5 to XenApp 6.5.
  • Provided support/troubleshoot to Citrix users
  • Running through daily Citrix tickets. supporting to ICA proxy and cisco VPN.
  • Configured template for XenApp 6.5
  • Configured provisioning server farm.
  • Deployed Citrix clients with SCCM 2005 and GPO
  • Configured printers on Citrix servers
  • Documented play books for help desk.
  • Participated in the Load testing and Sanity testing.
  • Installed, troubleshot & addressed performance issues related to VM
  • High availability / Disaster Recovery - Support the corporate and department objectives relating to all Disaster Recovery and Data Integrity policies.
  • Ensure, data backups are completed, labeled, rotated, and stored off-site
  • Performed server builds, migrations and upgrades for Windows Servers
  • Designed and deployed new applications and enhancements to existing applications and operating systems.
  • Have Citrix XenApp 7.5 webinar training and implementing 7.5 Citrix in nonproduction environment, learning and troubleshooting experience.

Environment: Citrix XenApp 6.5/5.0/4.5,, SQL 2005/2008R2, Netscaler, Windows server 2003/2008 X86 & X64.

Confidential, NY

Citrix Engineer

Responsibilities:

  • Strong innovation, transformation, and problem solving skills recognized by introducing and overseeing the adoption of processes, models, standards, and technologies aligned with evolving business, market, regulatory, and financial goals. Strategic analyst, planner and leader with superior communication skills. Successful in collaborating with leadership, business, vendors, and global teams to identify needs, evaluated issues, define strategies, and deliver value-driven enterprise solutions.
  • Windows 2003/2008R2 Server administration & support, provisioning of Operating Systems, server patching.
  • Configuration and Implementation of new servers according to standard...
  • Retiring citrix 4.0 farm, upgraded, Installed and configured XenApp 6.5 server with published apps.
  • Administration of existing vSphere 5, XenDesktop 5, XenApp 6.0 infrastructure
  • Maintain on daily bases and modify the Citrix environment and Virtual Desktop Environment for users as per business needs.
  • Maintain on daily basis and modify as needed applications and load/modify/configure applications on Citrix Servers.
  • Involved in Installation and upgrading various applications on Citrix Servers and publishing the Application
  • Created VM Session for Test Environment for testing Application before deploying to Production
  • Used Virtual Infrastructure Client for managing VM Machines
  • Responsible for Design and implementation of Server Infrastructure technology. Thorough knowledge of Windows 2000/2003/2008 R2 Server, Active Directory, Group Policy, Scripting Technologies, OS builds and troubleshooting and Server Hardware expertise
  • Installing and configuring Netscaler device in support to ICA proxy and cisco VPN.
  • Implemented and managed IP Addressing,configured TCP/IP addresses.
  • Implementing GSLB Netscaler.
  • Open problem or change management tickets in Helpdesk system as needed
  • Writing, reviewing and executing documentation of IQs, OQs, PQs for computer validation.
  • Working experience with VMware ESX 3i, VMware infrastructure Client 2.5, Virtual Center, P2v, V2V
  • Created test environment in Citrix/VMware for Production Team to test their applications.
  • Provide users with access rights and permissions to access applications.
  • Responsible for administration of Active Directory and delegating permissions.
  • Planning and testing application Virtualization for various new application releases and publishing it to the Citrix farms.
  • Installation of Citrix XA servers, administration XA farm and publish applications.
  • Deploying ICA client, printer driver mappings, shadowing users, managing ICA sessions, server load and CPU utilization.
  • Installing certified OS & Citrix hotfixes on the servers.
  • To test and apply Citrix & Microsoft patches with proper approval of clients.

Environment: Citrix Xen App 5.0/4.5,4.0, Windows server 2003/2008 X86 & X64,, SQL 2005, Active directory, VMware, Data Centre, Netscaler.

Confidential, Wayne, PA

System Engineer

Responsibilities:

  • Responsible for third-level support for all server related issues.
  • Participated in complete system builds, upgrades, migrations, code deployments and patch management.
  • Maintain daily operations for 100+ servers and multiple cluster systems.
  • Installed and managed SQL server 2005
  • Supporting exchange servers worldwide (multiple sites environment more than 40 Sites)
  • Configuring new users profiles and web browsers for Proxies Internet Use on the network
  • Collaborate with network and DNS teams to troubleshoot various site problems such as intermittent connectivity and resolution issues. Provide 24 x 7/365 on-call support on a rotational basis
  • Scripting go-to resource, extensive use of VBscript, batch, WMI and PowerShell.
  • Administered change management related to server upgrades and software installation.
  • Prepared and maintained documentation of technologies, standards and procedures.
  • Maintained and supported more than 2000 servers for Intel Steady State.
  • Configured Server Core; configured networking; security and system settings on Server Core.
  • Add/remove server roles and features; configured AD Domain Services roles; configured network infrastructure roles; configured file and print services; configured IIS7 on Server Core.
  • Installed, configured, and provide troubleshooting for Server 2008R2.
  • Installed and configured an Active Directory Domain Controller.
  • Established external trusts and cross-forest trusts.
  • Migrated more than 5000 IBM personal computers and laptops from Windows NT to Windows XP.
  • Provided end user support for Windows 7, MS Office 2003 and other desktop software.

Environment: Citrix XenApp 5/4.5, SQL Server 2005/2008,Citrix Streaming Profiler 5.2/1.3/1.2, Windows server 2003/2008

Confidential

Windows Administrator

Responsibilities:

  • Configured and managed Windows Server 2008R2 OS.
  • Build and maintain corporate Windows 7 image and deployment of said image.
  • Install individual and network printers, use remote Desktop connection and remote technical support applications for end user support
  • Implemented Virtual Desktop environment including several components such as 10Gbps Cisco Enterprise Router with two 24 port Gigabit Switches and 2 IBM 3650 Blade Servers connected 2TB NAS Sever with Firewall (Tested with Citrix and VMware) which saved company 40% Hardware Cost.
  • Installed, configured, and troubleshoot Windows Server 2008R2.
  • Experience in creating Clusters in Virtual Center and adding ESXHosts to Virtual Center Clusters.
  • Implemented and managed IP Addressing; configured TCP/IP addressing on a server.
  • Performed database administration and performance tuning for Oracle and MYSQL databases in Linux Servers and automated database backup with shell scripts.
  • Used DcDiag, NetDiag techniques for troubleshooting.
  • Identified and fixed logon Scripts errors to decrease time for users to logon to computers
  • Configured automatic updates for network clients by using Group Policy.
  • Designed, planned and implemented Group Policy, delegation strategies and OU structure.
  • Managed user accounts, groups, print queues and controlling access rights using Active Directory.
  • Responsible for managing Citrix Server 4.0 and configuring Citrix clients.
  • Installed, configured, performed troubleshooting and deployed SP1 for Windows 2003 Servers.
  • Performed day-to-day administration functions, backup and restoration, file server maintenance.
  • Supported all remote offices and home-based users using NetMeeting, VNC and Cisco VPN.
  • Created images for various divisions for all desktops and laptops using Ghost.
  • Solely responsible for all IT decision making, support and administration at a site of more than 200 ‘demanding users’ in a fast paced architectural and engineering environment.

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