SUMMARY

• Information Technology professional with a diversified skill-set performing duties of Systems Architecture, Systems Diagnostics/Analysis/Management, Application Packaging/Deployment, and Project/Program Management.

TECHNICAL EXPERTISE

• VMware AirWatch
• VMware Horizon View
• VMware ESXi
• Microsoft Remote Desktop Services
• Microsoft RemoteApp
• Microsoft SQL Through 2016
• Microsoft IIS
• Networking, operational knowledge on firewalls/routers/switches
• Microsoft Windows XP/Vista/7/8/10
• Microsoft Windows Server 2003/2008/2012/2016
• LINUX, exposure to various such as SUSE, RH, CentOS, Debian, Etc.
• InstallShield Admin Studio, Microsoft SMS 2.0 through SCCM 2012.
• Microsoft App-V, Citrix XenApp/XenDesktop, VMware Thinapp
• AppSense Personalization
• Disaster Recovery
• Cloud Computing

WORK HISTORY

Principle Virtualization Consultant

• Architect and on-site 3rd level support for VMware AirWatch MDM solution supporting Windows Phone, Android and Apple iOS devices.
• Address structural issues with implemented solution towards system stability and system health. Fortify solution by means of analyzing supporting technologies of Active Directory, Microsoft SQL Server 2012, Microsoft IIS 8.5, VMware ESXi and network security solutions.
• Eliminated two hour downtime behavior experienced during upgrade or system maintenance activities. Reduced CPU and memory load on AirWatch critical system component through streamlining configurations.
• Built replica AirWatch development environment necessary for actualizing shortened upgrade schedules and feature implementations. Engineer high availability and disaster recovery solutions utilizing customer chosen technologies.

Confidential,Washington, DC

Virtualization Engineer

• Support engineering activities for VMware ESXi, Horizon View, Player, ThinApp, Microsoft RDS, RemoteApp, Microsoft SCCM 2007/2010 platforms/technologies.
• Stabilize and optimize newly released production remote access solution using VMware Horizon View for turnover to steady state.
• Requirements analysis, design and development of task/role specific VMware Horizon View images, supporting applications and architecture. Target select solutions for delivery to zero client devices.
• Sole support for application virtualization using VMware ThinApp for use in VMware Horizon View VDI and general desktop/laptop population.
• Design and develop additional application solutions for Microsoft Remote Desktop Services, Microsoft RemoteApp and Microsoft Remote Desktop Services (Windows Server 2012) through VMware Horizon View.
• Analyze and develop lower maintenance imaging strategies on Microsoft SCCM 2007/2012 and Microsoft MDT and related technologies supporting both traditional workstations and VDI requirements.
• Active participant in organization’s PC Refresh project introducing Windows 10 into environment.

Application Packaging and Deployment Engineer

• Application analysis, design and deployment for standard desktop applications.
• Maintenance and application analysis, design and deployment for ATM platform servicing customer banking.
• Develop application deployment solutions for virtualization technologies of Microsoft App-V, VMware Thinapp/VDI and Citrix technologies.
• Provide solution for deployment of branch direct check imaging solution.
• Provide for repeatable and low maintenance deployment solutions for application packaging and deployment team.
• Develop process improvement augmentations and standards for application packaging and delivery contingents.

Senior Architect

• Trusted advisor to IRS focused on developing enterprise strategy for end-point management and application delivery.
• Coordinate with various MITS groups and divisions on collecting and analyzing requirements for developing properly targeted strategies. Socialize developed strategy with the contributing MITS groups.
• Developed conceptual and logical documentation providing guidance for advancing the client services environment to use supporting technologies such as Server Based Computing, Virtual Desktop Infrastructure and Application Virtualization.
• Perform as senior architect on client services and support other domain discipline members focused on networking, storage virtualization, processing (server) and process architecting endeavors.
• Architecture and solutions designed in accordance with FISMA, FIPS 200 and NIST 800-53 specifications.
• Developed and aided assessments towards accommodating government agency mandates for cloud computing solutions per U.S. CIO Vivek Kundra’s 25-point plan.
• Performed proof of concept and pilot of Citrix virtualization technologies consisting of Citrix XenApp, XenDesktop, Edgesite, PVS, Windows 2008, AppSense Personalization Server. Supported development pilot of VMware View.
• Provided support to deputy ACIO in socializing broadband of virtualization efforts.

Engineering Solutions Manager

• Work stream lead for Application Packaging effort on acquisition migration phase. 300+ client and client/server applications remediated for use in hybrid environment.
• Managed team of six engineers consisting of contractors and FTEs. Utilizing Installshield Admin Studio, Wise Studio, Microsoft APP-V, Microsoft SCCM 2007, Microsoft Windows Terminal Services and related technologies.

Product Manager

• Managed a hybrid team of up to 7 developers and analysts delivering Windows platform application solutions to assigned lines of business. (Marketing, Accounting, Corporate Security, Cash Management, Treasury Management, Data Security and Database Solutions)
• Manage small to medium projects to acquire and track satisfaction of user requirements for upgraded and newly installed applications for business units.
• Managed initiatives to revise/rewrite standards and procedures for application development and deployment. Introduced the Installshield technology into the environment as the new standard for application packaging.
• Tasked with developing and stewarding disaster recovery design, implementations and testing scripts for application readiness for the bank. Managed team on participation on bi-yearly disaster recovery tests to validate application readiness posture.
• Key proponent to call for the re-engineering of the Federal Reserve Wire Transfer facility to comply with established enterprise standards and disaster recovery requirements.
• Contributor to process improvement team tasked with revising procedures compliant to a Waterfall/SDLC process mechanism.

Systems Programmer

• Responsible for acquiring and analyzing user/departmental requirements towards determining the Bank hardware standards for PCs, laptops, printers, servers, peripherals and related items.
• Design and implement solutions for Microsoft Windows NT, XP, 2000/2003 Active Directory, Microsoft Exchange and other products. Key contributor for initial (2000) and revised (2003) Active Directory implementations.
• Primary contributor to Wintel infrastructure disaster recovery design, scripting and testing. Bi-yearly disaster recovery testing schedule utilized to determine program failures and prescribe remedies.
• Participant in group's delegates to redesign data center disaster recovery strategy. Group developed site replication solution using a third party provided hot-site for data center redundancy.

Project Lead Engineer

• Lead for 5 person startup team and peak 14 person group supporting Installs/Moves/Adds/Changes.
• Aided management in employment activities and attended to management processes/procedures.
• Project manager for initial 300+ employee move to new Silver Spring campus.

Senior Customer Engineer

• Supplemental staff to Install/Move/Add/Change group. Personally provided additional support to Software Engineering group as needed.
• Key member in Chevy Chase Bank VideoBanking Y2K compliancy project and OS/2 to NT 4.0 print server migration.
• Championed documentation standards in multi-vendor environment.
• Consistent participant in disaster recovery exercises at alternate user test locations. Responsible for deployment of end-user facilities tied into disaster recovery data center resources.