PLM support engineer Resume Bloomington, MN - Hire IT People

CAREER SUMMARY

Experienced IT Generalist, System Administrator, Project Engineer, and Support Engineer skilled in data cleansing/data management and providing support to technical and non - technical customers, with strong analytical skills and a broad range of computer expertise.

TECHNICAL SKILLS

EXPERIENCE

Confidential,Bloomington, MN

PLM support engineer

Responsibilities:

Provided support to end users of PLM system worldwide, requested and tracked via ticketing system
Trained site leads to support local users of the PLM system
Documented procedures/workarounds to alleviate system errors and bugs
Provided everyday maintenance of PLM system (queue entry and operation record maintenance)
Investigated/replicated software bugs and documented conditions for App Dev team
Documented, confirmed, and validated user requests for system enhancements
Documented, confirmed, and validated application enhancements (stakeholder requirements)
Worked with Infrastructure team (DBAs, Storage & OS) to resolve any technical problems
Worked with vendors to resolve issues
Skills: Windows XP, SQL, Java

Confidential

plm system administrator

Responsibilities:

Promoted code to Dev, Test, User Acceptance Test and Production environments using Microsoft VSS
Coded (Java, Windchill API and OS) scripts for data loading, data cleansing, Data Locate functionality
Cleansed data from legacy systems and loaded data into Enterprise PLM system
Created OS scripts for system maintenance and data manipulation
Monitored PLM and supporting applications and took corrective action when issues arose
Performed basic business and system administration tasks
Installed software applications
Skills: AIX, Linux, SQL, Java

Confidential

application support

Responsibilities:

Installed, maintained and provided support for InMagic library database software
Installed, maintained and provided support for F-chart EES engineering software
Optimized Windows laptops/desktops for engineering applications
Resolved web browser configuration issues for various engineering and manufacturing web-based applications

Confidential

cad administrator

Responsibilities:

Performed migration to Pro/E CAD software from Applicon BRAVO
Performed migration from Unix workstation and server environment to Windows based laptop/desktop/server environment
Customized Pro/E CAD software to enable automatic BOM generation on drawings to accommodate in-house requirements
Architected process for requesting and creating standard library part CAD models (nuts, bolts, relays, hardware.)
Skills: HPUX, AIX, WinNT

Confidential,Garland, TX

project engineer

Responsibilities:

Designed, fabricated, installed and supported FEDS A/E 37T-33 jet engine Test System
Designed and implemented electrical modifications required for adapting the FEDS A/E 37T-33 jet engine Test System to test the T-64 turbo shaft engine
Assigned as lead electrical engineer on DOE contract to produce truck cabs for hauling of nuclear materials
Assigned as System Administrator for SPACE Corp/Marmon Motors engineering network and CAD system
Designed and implemented Portable Data Acquisition System for cooling audits of diesel truck engines
Authored numerous technical specifications for bids/proposals

Confidential,Stratford, CT

Instrumentation Engineer

Responsibilities:

Designed, fabricated, installed and supported jet engine Simulator Test Rigs
Designed and implemented computer controlled Electronic Throttle System (Management Performance Award received)
Programmed and maintained automatic Engine Harness Testing System
Modified,expanded, supported and troubleshot data acquisition systems used in jet engine Component Testing