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Administrative Assistant/eiv Ordinator-front Office & Staff Resume

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CO

OBJECTIVE:

Administrator with seventeen years of progressively responsible experience providing office support to Regional Property Manager, Regional Compliance Managers and Regional Maintenance Manager. Providing organizational skills with hands on technical knowledge on many different programs and a strong work ethics.

SUMMARY:

  • Motivated, personable business professional with 17 years experience in managing and working in a fast pace office environment.
  • Talent for quickly mastering technology.
  • Diplomatic and tactful with professionals and non - professionals at all levels.
  • Accustomed to handling sensitive, confidential records.
  • Demonstrated history of producing accurate, timely reports, maintain records and files, greeting clients, answering all incoming calls for management and various departments, scheduling Marketing events and meetings.
  • Flexible and versatile - able to maintain a sense of humor under pressure.
  • Poised and competent with demonstrated ability to easily transcend cultural differences.
  • Thrive in deadline-driven environments.
  • Excellent team-building skills.

TECHNICAL SKILLS:

  • Front-Office Operations
  • Report Preparation
  • Written Correspondence
  • General Office Skills
  • Word/Excel/Lotus Notes
  • YARDI/Payscan
  • EIV Coordinator
  • Computers
  • Customer Service
  • Scheduling
  • Marketing & Sales
  • OneWorld/JD
  • Peoplesoft
  • Payroll/HR
  • Accounting/Bookkeeping
  • Document Preparation
  • Auditing
  • Paymentnet/AS 400/CAD/Citrix

PROFESSIONAL EXPERIENCE:

Confidential, CO

Administrative Assistant/EIV Coordinator-Front Office & Staff

Responsibilities:

  • Responsibilities included, greeting customers, answering all phone calls, meeting with clients that came in for meetings, working with contractors and other departments. E-mailing all correspondence to Utah Office and the 16 properties in the region.
  • Purchase cards/Petty Cash- Responsible for completing all reconciliations for each Regional in the office and the Property Managers.
  • A/P & A/R - Responsible for compiling all invoices for the Regionals approval. Sending approved invoices to the Utah office for payment. Receiving invoices from properties and insuring they get to the AP department.
  • Filing of all confidential lease agreements and files from 16 Properties.
  • Sent out Collection notices to residents. Maintained files to be sent to collection company. Maintained all move-in and move-out files for residents. Insured that paperwork was sent out to residents on time.
  • Maintained all property lists and employee contact information.
  • Receieved all incoming mail and distributed it to the Regional Managers and Property Managers.
  • Maintained all office equipment, fax machine, copier, stamp machines and handled all supply orders for the office and for the properties.
  • Scheduled Meetings and made sure all arrangements were made. Distributed all meeting notes afterword.
  • Handled Petty cash, Supplies, Office equipment and all other intems.

Office Administrator

Confidential

Responsibilities:

  • Front Office & Staff- Responsibilities included, greeting customers, answering all phone calls, meeting with clients, working with contractors and other departments. Trained and delegated tasks to Assistant Administrator. Maintained all phones, faxes, and copiers.
  • Purchase cards/Petty Cash- Responsible for tracking all charges from each department with Corporate Cards. Monthly reconciliations of all charges.
  • Responsible for receiving, coding and paying all invoices received. Maintained all files on contractors.
  • Lease administration- printing lease, sending, receiving signed leases, rent and sales collection. Maintaining all files on tenants.
  • Payroll and HR responsibilities for 65 employees. Input payroll for Office Staff, Guest Services, Parental Escort and Off Duty Police. Handled all days off and vacations. Kept confidential records on all employees working at the property.
  • Contracts & Services Agreements- Prepared all contracts and Service Agreements for services to the mall such as Interior and Exterior Landscaping.
  • Meetings and Interviews- Scheduled all meetings and interviews for all department heads.
  • Helped with Marketing events and putting up Banners and signs throughout the Mall. Organized Tenant meetings and Kidget Events with the Marketing Director.

Compliance Manager

Confidential

Responsibilities:

  • Kept records of all disclosures. Input data into ComStar.
  • Conducted Compliance Reviews on Canceled, Rejected, and Funded Files. Compiled spreadsheets on all findings in these audits. Typed summaries on all findings and turned these into the Compliance Manager.
  • Trained in several Branches on Compliance Issues such as HMDA, Fair Lending, Predatory Lending and Privacy.
  • Worked on HMDA audits for the last two monthsInput all information on Closing Agents, Title Companies and Appraisers.

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