JOB OBJECTIVE:

I am seeking a full - time, upwardly mobile administrative position that will allow me to use my creativity and interpersonal skills to make a positive contribution to the organization.

SUMMARY:

• Personable, reliable, customer focused, deadline drive, trustworthy, organized, and empathetic
• Proficient in Microsoft Office Suite, Credible behavioral health software, Corrigo, ChildTrax, PayChex and Paycom
• Ability to multi-task, meet deadlines, and follow written and oral instructions

WORK EXPERIENCE:

HR Specialist

Confidential, Bristow, VA

Responsibilities:

• Initiate background investigations for current employees, volunteers, mentors and interns;
• Responsible for the preparation and maintenance of personnel files for 300 staff;
• Conduct reference checks for all prospective employees, volunteers and interns;
• Prepare offer letters and email them to prospective employees, volunteers, contractors & interns;
• Onboard new hires by hiring them in Paycom, and then assigning them trainings & electronic documents to complete in Paycom before orientation;
• Conduct new hire orientation with all new employees;
• Prepare, assign and activate/deactivate building access cards, time cards badges and Geotab fobs for staff;
• Prepare photo ID's for new hires and current staff;
• Conduct quality assurance reviews on personnel files;
• Receive, upload and e-file/file personnel documents;
• Create and update monthly staff roster for regulating agency;
• Run reports in Paycom to track compliance dates, etc.;
• Review resumes of applicants and forward to hiring managers;
• Assist with job fairs and recruitment;
• Assist with benefits reconciliation;
• Perform customer service functions by answering employee requests and questions;
• Provide general clerical assistance to the HR Department

Administrative Specialist

Confidential, Springfield, VA

Responsibilities:

• Maintain personnel records
• Conduct onboarding for new hires, including fingerprinting, background and reference checks
• Add, update and delete employee information in PayChex
• Add, update, and delete foster care information in ChildTrax
• Post jobs on job boards
• Receive resumes from applicants
• Pick up and arrange food for training
• Provide back-up receptionist duties

Administrator

Confidential, Chantilly, VA

Responsibilities:

• Provided general administrative and clerical support, including mailing, scanning, faxing and copying to management
• Generated, maintained and managed reports designed to provide analytical support to the (HOS) department: Prepare daily, weekly and monthly reports along with other departmental projects as needed
• Prepared and modified documents including correspondence, reports, drafts, memos, etc.
• Review and answer emails
• Uploaded all warranty orientation material to Corrigo and track submissions daily
• Created voucher and vendor forms for trade partners and homeowner reimbursements
• Communicated with Purchasing, Sales/Closing Manager and Production to maintain and obtain accurate files and information regarding homeowners
• Reconciled purchase orders/accounts with trade partners and accounting departments
• Prepared meeting materials and record minutes at various meetings
• Maintained electronic and hard copy filing system
• Special projects as needed

Administrative Assistant

Confidential, Woodbridge, VA

Responsibilities:

• Acted as primary phone screener and appointment setter for the Prince William County, Virginia Independent Clinical Assessment Program (VICAP)
• Daily communication with VICAP staff, counseling agencies, social workers, school staff, probation officers, and parents and guardians
• Conducted VICAP phone screenings, which included collecting client demographics and presenting symptoms
• Entered and updated client data in the Credible behavioral health system
• Scheduled VICAP assessments for clients in the Credible behavioral health system
• Assisted callers with information about VICAP
• Used a telephone interpreting service to communicate with non-English speaking callers
• Provided administrative support to group therapists, such as faxing, scanning, photocopying, shredding, and timesheet collection
• Managed registration for training classes by maintaining spreadsheets of registrants
• Contacted training registrants via email to confirm registrations
• Contacted job applicants and schedules interviews via email and/or telephone
• Sent interviewees job interview confirmations and interview preparation material via email
• Performed reference checks for potential new hires
• Maintained inventory of office supplies
• Ordered office supplies and office equipment
• Requested needed building services, such as maintenance, pest control, and office equipment repair
• Received guests for three (3) separate programs at a human services building
• Created, maintained, and/or updated spreadsheets for scoring matrices for interviews, school satisfaction surveys, and staff contact information
• Transcribed meeting minutes when needed
• Assisted with monthly billing
• Created forms when requested
• Improved customer service for VICAP callers by suggesting to management the moving of the VICAP line to my direct phone line to provide callers with instant service
• Lessened the amount of client no-shows by suggesting to management that I make reminder calls to the parents/guardians and/or foster care workers of clients for their upcoming appointments
• Created quality record review checklists forms for seven (7) different programs

ADMINISTRATIVE SPECIALIST

Confidential, Alexandria, VA

• Ordered background screenings for potential new hires
• Maintained building security passes and parking passes
• Assisted customers with payment inquiries and provided receipts for charges
• Organized and coordinated a highly successful flu shot clinic
• Created a monthly newsletter
• Scheduled luncheons, meetings, and panel interviews
• Ordered catering for meetings and maintained kitchen supplies
• Input and reconciled benefit data
• Greeted and directed visitors entering the building
• Typed letters and other correspondence
• Ordered plaques and other awards
• Managed Employee Service Recognition program
• Performed reference checks for potential new hires

ADMINISTRATIVE ASSISTANT / DATA SPECIALIST

Confidential, Landover, MD

Responsibilities:

• Arranged meetings, conferences, and trainings for the Deputy Director
• Established and maintained a filing system
• Responded to telephone inquiries and/or complaints
• Collected time and attendance records
• Conducted research on case status to complete Monthly State Sample Reports
• Managed mass mailings
• Screened candidates for clerical positions
• Input data and performed quality control to ensure accuracy
• Accessed case information to better inform service agent of client's needs
• Updated and maintained spreadsheets to track client activity
• Assisted in the coordination of job fairs
• Recruited, screened, and interviewed Program recipients for Work Experience internships
• Acquired needed verifications from supervisors to accompany monthly Sample Reports