Desktop Support Technician Resume
3.00/5 (Submit Your Rating)
Hill Dubuque, IA
SUMMARY:
- I have an Excellent Information Technology Background including my Education as a Computer Analyst with an emphasis in desktop support, troubleshooting, and Help Desk.
- I am Skilled in both Employee and Customer Relations with Excellent Supervisory Experience.
TECHNICAL SKILLS:
- Hardware and Software support
- Customer IT support in person, on phone and remote
- Help desk ticketing system
- Inventory Maintenance
- Printer support, maintenance and troubleshooting
- Microsoft Windows 10, 7 Vista, XP, 2000, NT, ME, 98 and 95
- Microsoft Office 365 2013, 2010, 2007, 2000, 2003 and XP
- Microsoft Windows 2000, 2003, 2008, and NT Server and workstation
- Active Directory
- SCCM Client
- Networking
- PC Troubleshooting, and repair
- Help desk
- Tablets
- Smart Phones and wireless connectivity
- PC imaging, data migration and set - up, decommissioning and disposing of hardware
- Remote Take Over tools
- Antivirus tools
- Disaster recovery
- Projectors
- Apple Mac Books and IPADs
PROFESSIONAL EXPERIENCE:
Confidential, Hill Dubuque, IA
Desktop Support Technician
Responsibilities:
- Tier 2 Desktop Support
- PC and Printer Troubleshooting and repair
- Install and configure many different typed of software
Confidential, Dubuque, IA
Desktop Support Technician
Responsibilities:
- Tier 2 Desktop Support
- PC and Printer Troubleshooting and repair
- Install and configure many different typed of software
Confidential, Dubuque, IA
PC Technician
Responsibilities:
- Contract work as needed for various companies
- Printer technician
- PC Technician
Confidential, Dubuque, IA
Desktop Support Technician
Responsibilities:
- Desktop Support for 400+ users
- PC and Printer Troubleshooting and repair
- Install and configure many different typed of software
Confidential, Dubuque, IA
Technical Support Specialist
Responsibilities:
- Level 3 help desk
- Troubleshoot and repair problems with PCs
- Install and configure Windows and Unix SCO servers
- Printer support and configuration
Confidential, Maquoketa, IA
Merge Operator/Supervisor
Responsibilities:
- Controlled shipment of 50,000 boxes of merchandise daily
- Monitored over 9 miles of conveyer belts and product.
Confidential, Dubuque, IA
Brass Capitan Head
Responsibilities:
- Instructed Colt Cadets in Fundamentals of Marching and Playing Instruments
- Supervised logistics of Drum and Bugle Corps
Privacy Policy
Resume Categories
- .NET Developers/Architects Resumes
- Java Developers/Architects Resumes
- Informatica Developers/Architects Resumes
- Business Analyst (BA) Resumes
- Quality Assurance (QA) Resumes
- Network and Systems Administrators Resumes
- Help Desk and Support specialists Resumes
- Oracle Developers Resumes
- SAP Resumes
- Web Developer Resumes
- Datawarehousing, ETL, Informatica Resumes
- Business Intelligence, Business Object Resumes
- MainFrame Resumes
- Network Admin Resumes
- Oracle Resumes
- ORACLE DBA Resumes
- Other Resumes
- Peoplesoft Resumes
- Project Manager Resumes
- Quality Assurance Resumes
- Recruiter Resumes
- SAS Resumes
- Sharepoint Resumes
- SQL Developers Resumes
- Technical Writers Resumes
- WebSphere Resumes
- Hot Resumes
