Service Desk Associate/Backup Bookkeeper Resume

SUMMARY:

Process cash, credit card, check payments to register/computer system for customer purchases.
Process on - line orders.
Assist with order pickup and order purchases.
Process phone sales/phone inquiries.
Assist customer apply for credit card
Interact with credit card company on credit card issues.
Assist customer with finding items in the store
Greeting Customer.
Count Money from previous day Till
Process bank statement
Reconcile cash payments

SKILL:

EXPERIENCE:

Confidential

Service Desk Associate/Backup Bookkeeper

Process cash, credit card, check payments to register/computer system for customer purchases.
Process on-line orders.
Assist with order pickup and order purchases.
Process phone sales/phone inquiries.
Assist customer apply for credit card
Interact with credit card company on credit card issues.
Assist customer with finding items in the store
Greeting Customer.
Count Money from previous day Till
Process bank statement
Reconcile cash payments

Confidential, DC

Accounts Payable Technician

Reviewed/monitored & maintained Incoming invoices, vouchers, requisitions, PO’s, reissued checks, reimbursement checks, travel & travel reimbursements.
Posted invoice/voucher payments on financial system for payments to vendors and staff members, 80 to 100 documents posted,
Maintained/monitored incoming invoices & vouchers in the amount of $120 thousand - $500 thousand plus weekly.
Monitored/maintained spreadsheet reports for weekly, monthly and year-end-closing.
Operated/trained staff members on office assignment & computer equipment.
Answered all incoming inquiries on invoices, vouchers, PO’s or requisition status.
Effectively and professionally handled Customer Services Inquiries
Maintained filing system on all invoices, vouchers, travel, travel reimbursement, & reissued checks.
Assisted with Financial Year-End Closing Over $1M, reconciled all vendor accounts making sure that payments were posted correctly and if a problem with verpayment, underpayment or not being paid at all, researched and reconciliations were done on the accounts in question. Morgan-Kemp Pg.2
Processed and sent paper work for reissued check to the Treasurer’s Office for payment.

Confidential, DC

Student Accounts Analyst

Reconciled daily cash, credit cards, and checks to register tape to computer reports.
Posted billing payment, third party billing, reissued checks, financial aid payments to SOAR’s System from SIS Plus & Financial System.
Posted/processed Third Party application from other agencies Federal/District & Private.
Prepared deposit slips for bank pick-up & reconciliation of reports.
Trained staff/temporary employees on cashier duties & other financial assignment
Monitored & processed refunds for students receiving financial aid payments, approx. between $100 thousand -- $300 thousand plus
Operated computer equipment/software packages & communicated with computer center on programs for office use.
Maintained/monitored & reconciled student accounts, making sure payments were posted correctly and no overpayment.
Professionally used customer services techniques while greeting student with issues or problem on their accounts & answer telephone inquiries.
Performed clerical/administrative duties/time & attendance
Posted account receivables and payables to Soars system approx. $ 100.000.00 plus.
Monitored/monitored & distributed mail in the department.

Confidential

Clerical Assistant/Control Clerk

Performed administrative/secretarial assignments, letters, memo’s, reports, spreadsheets for staff of 9.
Processed/monitored time & attendance for 80 plus in the department.
Operated/trained employees on computer equipment.
Maintained/monitored/received/sorted and distributed mail to department.
Prioritized work assignments to other staff members.
Processed and monitored liens and levy’s on individuals and business
Researched/gathered information for needed document completion.
Received financial payments from tax payers and monitored payments.

Confidential

Financial Technician

Determined proper transaction codes to input financial & Statistical data for reports.
Examined checks, money orders, credit card payments for reports and assured that foreign currency has been properly cleared by US Banks.
Batched transactions and reconciled amounts with control totals
& validated transmitted documents to provide necessary audit trail.
Determined which account to credit or charge for debit or credit
Posted/Keyed ending balances for closing out totals for financial reporting
Operated computer equipment/other office equipment, operated on line CRT terminal for data entry.
Performed secretarial/clerical assignments along with answering phones and greeting staff members, clients and performed all these assignments for different agencies in the metro area.