Service Desk Coordinator Resume

OBJECTIVE:

To secure a position as a customer service representative that will allow me to utilize my interpersonal skills while meeting corporate objectives.

WORK EXPERIENCE:

Confidential

Service Desk Coordinator

Maintained a record of all members and guest coming to the gym
Remarkable front desk and customer service experience
Possess pleasant personality with excellent telephone etiquette
Excellent knowledge of handling basic clerical and administrative tasks
Skilled in handling multiple tasks and maintaining good relationship with members and colleagues
Assisted the Duty Manager in maintaining the gym
Administered the payments made by the members
Coordinated with customers and took feedbacks to improve the efficiency of services
Resolved all customer complaints
Extensive knowledge on the operation and maintenance of gym equipment and facilities
Responsible for opening and closing the gym facility
Assist with facility childcare as needed
Assist with special events

Confidential

Trulife Health Services

Assisted clients in activities of daily living such as personal grooming, feeding, bathing and toileting
Enhance client satisfaction level 60% through delivery of compassionate care and vigilant monitoring
Prepared and served nutritious meals as per instructions of supervisor
Accompanied clients to hospital visits and social activities
Performed light housekeeping tasks, laundry and grocery shopping
Provide high quality companionship to clients and ensure the medicines are being administered as prescribed
Monitor client’s vital signs on daily basis

Confidential

Cashier

Greeted guests in a courteous and welcoming manner
Assist customers in selecting orders by providing suggestions according to their specific tastes
Monitoring consistently the food quality and service quality of orders being served
Resolved customer related issues and made sure customer experience at the restaurant was pleasant
Listened to customer opinions/suggestions/criticisms patiently and with a positive approach in order to overcome deficient areas.
Operated cash register, received payment from customers, and provided excellent service
Ascertained the overall cleanliness and sanitization of all surfaces, including counters and floors, in a consistent manner
Upheld safety and sanitation standards