SUMMARY:

• Experienced and accomplished Systems Engineer with over twenty years of experience looking to leverage extensive background in customer service
• Project management, and leadership into a career with your organization.

HIGHLIGHTS:

Broad systems experience and adaptive troubleshooting skills to support both on site and remote users with “roll up the sleeves” commitment to tasks and solutions. Firm knowledge of applications of cloud vs on premises best practices and applications.

Core Competencies Include:

• VMware vSphere 6.5
• Hyperconverged and Conventional Storage
• Microsoft Servers 2008 - 2016
• Active Directory / Group Policy Support
• Office 365 Configuration and Support
• SCCM / Microsoft System Center

System Administrator and Helpdesk Manager

Confidential

Responsibilities:

• Update and maintain systems spread over 1 million square feet including VMware, Office 365, and Active Directory Administration
• Converted all physical servers to Vsphere hyperconverged environment using Simplivity appliance
• Converted all storage to high availability hyperconverged environment with cloud based backups
• In place upgrades of VMWare Vcenter servers and Esxi hosts.
• Supported 2015 NHL Draft with 600 temporary drops for visiting press and 125 wireless access points deployed
• Support for live events with over 20,000 guests
• New Video and Badge Security System implementation
• Cisco switch and Call Manager VoIP PBX support
• Digital Signage configuration and support including video wall installations with support for 100 screen walls.
• Full installation and support for over 200 Point of Sale terminals
• Maintain all security cameras and remote alarm monitoring
• Configure laptop systems for remote camera viewing
• Issue associate and VIP electronic keys and fobs
• Update internal reporting system (MS-SHIFT)

Market Data and Desktop Support Specialist

Confidential

Responsibilities:

• Support all company desktop systems and their applications
• Converted all desktops from a Linux thin client to a customized Windows XP build using imaging software
• Configured Bloomberg Gateway services to pull TOMS trade data directly into our Sybase database using Sybase ODBC drivers
• Setup and administered all desktop clients with remote access using WinVNC

Market Data Support Specialist

Confidential

Responsibilities:

• Support all applications used to access market data. Primary applications include Bloomberg, Reuters, Thomson Financial, Factset, and SNL
• Maintain all Bloomberg hardware used on the desktop, as well as routers and servers located in the datacenters
• Troubleshoot applications using Bloomberg API
• Assist traders in the setup of their Bloomberg Launchpad and macro buttons
• After hour’s datacenter administration, troubleshoot all servers and connections related to Market Data

Global Installations Manager

Confidential

Responsibilities:

• Provide clients with telephone and remote assistance in all aspects of a new terminal installation
• Grant client software access keys as well as information on running Bloomberg
• Provide customers with leased Windows systems, and guide them through hardware and software installation, including network configuration
• Coordinate installation of T-1 and smaller lines with multiple communication carriers (including overseas circuits)
• Remotely configure single, dual, and quad router setups with redundancy upon circuit installation
• Assist client in diagnosing any system or connection based issues

Back Office Systems Administrator

Confidential

Responsibilities:

• Day to day maintenance of all Bloomberg terminals and trading floor desktop systems
• Developed accounting department systems, hardware and software: (with client/server architecture based on NT technology). Administer programs: Mas 90, Mas 200, Source 500 and all Microsoft Office Professional programs
• Converted entire company from Windows 98 to XP. (Over 200 systems)
• Cleared municipal and corporate bond DTC trades through PTS system
• Built complete trading system for Credit Derivatives (Government Bonds) using Microsoft Access
• Created backup scripting for internal backups to run on cron (Unix)
• Handled all Back Office trade transmissions, from generating the trade file (Unix) to automating Windows macros

Government Bond Trade Assistant

Confidential

Responsibilities:

• Received and distributed bids and offers to the trading floor (Government Bonds)
• Cleared Repos through NSCC, and checked end of day balances

Skills

• Extensive knowledge of internal and external computer hardware
• Active Directory Integrations and Group Policy support
• Microsoft System Center / SCCM centralized administration
• Terminal Services / Remote Desktop Gateways
• Food&Beverage, Front Office, and Retail POS Support
• Network and cloud backup solutions
• Mobile device management
• Microsoft Office 365
• RAID / Cloning / SAN / iSCSI
• Installation and configuration of Linux operating systems, as well as management of its services
• Database replication, APACHE (web server) installation, Basic HTML development, SAMBA (file server) configuration
• Firewalling and extensive knowledge of leading antivirus software