Customer Service Agent,Â Alexandria, VA Resume

PROFESSIONAL EXPERIENCE:

Confidential, Alexandria, VA

Customer Service Agent

Responsibilities:

My responsibilities were but not limited to Baggage room, loading and unloading baggage and taking to claims so passenger could retrieve their belongings.
Marshalled Plane to gate so passenger could off load and catch their connecting flight.

Confidential, Atlanta, GA

Front Desk Clerk/Night Auditor

Responsibilities:

Check in /out guest and finalizing their bill. Reserved restaurant seating in advance.
Answered phone and handled complaints. Also called local cab companies for guest that wanted to get out and enjoy the night life.
Finalized credit card transaction and cash register till end of my shift.