Technical Infrastructure Consultant Resume HOUSTON, TX - Hire IT People

SUMMARY:

Expertise in determining big - picture organizational needs, developing strategies, and leading implementations that improve productivity and reduce downtime
Customer-focused, resourceful problem solver with excellent communication skills, a lifelong learner who excels with technology
Willing, capable and enthusiastic to learn and adapt to today’s complex and changing technologies and environments
Citrix XenApp/Desktop/Server/Mobile/VDI 5.6/6.5/7.1/7.6, Presentation Server Version 4/4.5/5. EdgeSight 5.3/5.4, NetScaler 10
Mobile Devices IPhone/Pad, Palm, Android, Right Fax and Blackberry Server
VMware Server v2.02/ESXi/vSphere 3.0-6.0, Workstation 11
Microsoft Server 2003/2008/2012. Desktop 7,10, Office Suites to 2013, Active Directory, DHCP, DNS, Remote Desktop, Terminal Server
Experienced in supporting small, medium and large companies - client facing, remote, or over the phone

PROFESSIONAL EXPERIENCE:

Confidential, HOUSTON, TX

Technical Infrastructure Consultant

Responsibilities:

Identify that all assets were in place before the cutover from the Confidential ’s Hospitals enterprise network environment, to their own standalone corporate infrastructure
Confirm and test all servers, Citrix Xen components and applications were in place and functioning
Document Microsoft 2012-2014 SQL servers were available, and database cluster/redundancy configured to ensure high availability

Confidential, HOUSTON, TX

Sr. Application Citrix XenApp/Server VDI Virtualization VMware Engineer

Responsibilities:

Serve as a liaison between Managers, Supervisors, Applications owners and End-users for 100+ applications including Landmark, GeoGraphix, ArcGIS, ARIES, and many others
Consult with clients and vendors to pinpoint issues, find solutions, upgrade, install and publish applications on various Citrix farms using best practices for their large scale global corporate environment
Develop and coordinate and with different teams/groups to install and test software upgrades to ensure compatibility between desktop images and XenDesktop, related to applications, SCCM, active directory, group policy, and Anti-Virus
Preform at a high level meeting or exceeding all SLA’s
Maintain Citrix XenApp/Desktop/Server/Mobile 5.6/6.5/7.1/7.5, VDI, Citrix Presentation Server 4/4.5/5 EdgeSight 5.3/5.4, and NetScaler 10 in a global enterprise environment
Create, update, test, document and seal VDI master images
General scripting in PowerShell
Provide positive customer service using strong problem solving, technical, verbal and written communication to clients over the phone or face to face, and locations around the world for a user base of 5000+
Manage, maintain and configure servers using VMware ESXi/vSphere 3.0-6.0
VMware snapshots using vSphere to ensure stable servers before and after software installations
Build, install, RAID configuration, management, patch, performance tune and measure windows server policies, back-up, recovery, TCP/IP DHCP for windows server 2000-2012
Mobile Devices IPhone/Pad, Palm, Android, Right Fax and Blackberry Server
Microsoft Server NT/2000/ 2003/2008/2012. Desktop 95,XP,7,8,8.1,10, Office Suites to 2013, Active Directory, DHCP, DNS, Remote Desktop, Terminal Server, MS Exchange, MS Visio, MS Project, Office Suites to 2013
Install and configure Oracle 8/9/10/11 client
Install, configure and run queries in SQL Server 2000-2013
Monitor and respond to requests submitted to the helpdesk via Service Now/Service Center
Create, manage, respond to EdgeSight/Smart Auditor rules and alerts for critical apps, systems or services
Assisted converting 200+ Physical servers and their applications to virtual
Research and provide specifications to build and configure Confidential and Dell servers as requested by the clients
Major participant in datacenter move consisting of 200+ Physical Servers

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Technical Infrastructure Consultant Resume

Houston, TX

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