SUMMARY:

15 years experience in the Information Technology field.Currently looking for Unix System Administration opportunities. Excellent problem solving skill set.

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Installation of Voice Over IP telephone systems

Confidential

Internet Support Representative

Responsibilities:

• Provided tech support to customers over the phone.

Confidential, Des Moines, IA

Contract Support

Responsibilities:

• Provided systems management support for Solaris and Linux environment.
• Veritas cluster administration.
• Automated system reporting with Perl scripts
• System consolidation planning
• EMC Patrol monitoring software

Confidential, Des Moines, IA

Systems Technician

Responsibilities:

• Supported in house Sun servers running Solaris versions 7 - 10, as well as Red Hat Linux.
• Applications supported included Sun One Webserver, mailserver, and directory server.
• Veritas Netbackup.
• Provided remote and on-site support to customers.
• Unix/windows integration with Samba filesharing and LDAP authentication.
• Storage virtualization using Veritas and Sun Disk manager software, SUN hardware.

Confidential, Des Moines, IA

Technical Consultant

Responsibilities:

• Provided PC Desktop support and administration for Novell 4.1 local area network, PC and printer hardware repair.
• Data cabling installation and trouble shooting.

Confidential, West Des Moines, IA

Technical Services Specialist

Responsibilities:

• Designed and wrote program to ease modem dial up for the agents.
• Telephone support for agents using dial-up modems to connect to mainframe system, administered modems and controller at host sight.
• Support of home office users and assistant administration of company LAN system.
• Frame Relay based Wide Area Network configuration and support and help desk duties.

Confidential, West Des Moines, IA

Technical Specialist

Responsibilities:

• Installed, administered and supported company LAN, Personal Computers and repair.
• Tested and trained new software.
• Operated and administered UNIX and VMS systems.
• TCP/IP and DECnet protocols over Ethernet network.
• Installed and configured Bridge and Router.

Confidential, Ames, IA

Computer Technician

Responsibilities:

• Personal Computer assembly and repair, printer-repair.
• Network server setup and testing.