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Community Health Worker- contractor Resume

Frederick, MD

SUMMARY:

  • Bilingual professional with dynamic customer service orientation
  • Able manager with technical skills Type 70 wpm - Payroll - Bookkeeping - Data Entry - Filing - Recruitment - Reception - Internet Research
  • Spanish Language Skills: Conversational Fluent, Reading Proficient, Writing Intermediate
  • Standard Computer Programs MS Office Suite 2000 (Word, Outlook, Excel, Access), QuickBooks

PROFESSIONAL EXPERIENCE:

Community Health Worker- Contractor

Confidential, Frederick, MD

Responsibilities:

  • As a contracted member in-training of the Care Transitions Team of Confidential and under supervision of care managers, provide the eyes and ears for hospital to connect with individuals at home as patients are assisted with managing non-medical factors affecting their health such as accessible transportation to medical appointments, adequate food provisions, comprehension of care directions, etc.

Intake and Referral Coordinator

Confidential, Frederick, MD

Responsibilities:

  • Provided visitors and callers information and referra ls about/to a myriad of resources; registered students for Confidential classes and emailed new student data to volunteer teachers performed cash transactions and provided change and receipt for book purchases; scheduled health insurance appointment s received and screened incoming/placed outgoing telephone calls, emailed messages, retrieved messages from general voice mailbox; performed data entry receive d and date-stamped incoming mail, prepared outgoing mail participated in community events and performed grassroots outreach; and interpret ed in Spanish as a full-time A Star in Confidential / Confidential volunteer.

Confidential, Baltimore, MD

Administrative Assistant

Responsibilities:

  • Contracted temporarily for varied assignments: assisted medical personnel select uniform styles and sizes assisted walk-in customers to schedule cleaning and renovation services; generated membership renewal campaign calls for physicians and allied health professiona ls; and performed receptionist and human resource assistant duties at The Maryland

Convention Registrant and Room Monitor

Confidential, Washington, DC

Responsibilities:

  • Registered attendees for conference and utiliz ed customized database to perform cash and credit card transactions; performed room monitor duties to adhere schedule flow of speakers' and attendees' activity.

Home Health Aide

Confidential, Savage, MD

Responsibilities:

  • Assisted residents with daily assisted living activities; prepared and served meals; performed housekeeping and laundry duties; provided medication reminders; and participated in resident activities.

Sales Associate

Confidential, Hagerstown, MD

Responsibilities:

  • Greeted and assisted customers in English and Spanish; utilized POS registers to transact cash and credit card purchases; replenished merchandise on sales floor; counted inventory; and assisted with store closing procedures.

Replenishment Associate

Confidential, Martinsburg, WV

Responsibilities:

  • Replenished sales floor merchandise; utilized box cutters, conveyor belt, U boats, and trash compactor.

Customer Counter Associate

Confidential, Chantilly, VA

Responsibilities:

  • Assisted customers with package retrieval and drop off; utilized two computer databases, barcode scanners, DIAD boards, weight scale, dollies, and conveyor belt.

Receptionist

Confidential, Vienna, VA

Responsibilities:

  • Answered and routed telephone calls using multi-line phone system, two medical malpractice insurance databases, Outlook email, and voicemail; quality checked electronic documents in PaperWise converted from paper documents; performed data entry; provided proofing/editing; and assisted with bulk mailings.

Appointment Scheduler

Confidential, Alexandria, VA

Responsibilities:

  • Scheduled appointments for educational programs sales staff home visits; maintained call disposition logs; created, revised, and deleted schedule board logistics; and completed forms for sales staff.

Office Administrator

Confidential, Manassas, VA

Responsibilities:

  • Contacted prospects and clients via telephone, fax, and internet to generate business; performed Accounts Payables and Accounts Receivables tasks; and performed receptionist duties.

Server

Confidential, Manassas, VA

Responsibilities:

  • Received and served patrons' meal and beverage requests; utilized POS stations to input orders, generate end-of-shift report, and performed credit and cash transactions.

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