SUMMARY:

• 5 years of non - profit, grass-roots organization experience serving children and families in the Ward 8 community. Fostering the relationship of the family by providing assistance, nurture, support and sustain relationships within and around the community that positively impact the family.
• Served in leadership role by overseeing the day to day operations of Barry Farm New Communities Initiative, F.E.E.D. Initiative, and the Men and Boys Project.
• Facilitates Youth Family Team Meetings (YFTMs) to help develop placement and service plans tailored to each youth’s strengths and needs within Department of Youth Services.
• Software Skills: Microsoft Visual Basic, HTML, Microsoft Office, Microsoft Windows, Adobe PhotoShop and Illustrator

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Youth Corrections Officer

Responsibilities:

• Working with therapeutic teams to facilitate group discussions and counseling sessions
• Teaching juvenile offenders basic life skills, problem-solving skills, rehabilitative skills and behavioral management
• Observing and recording the progress of juvenile offenders and reporting it to supervisors
• Observing and recording mental and physical health and behavioral concerns of juvenile offenders and reporting it to supervisors
• Following medical orders and dispensing medication to juvenile offenders
• Providing vocational counseling and providing counseling referrals to juveniles and their families
• Transporting inmates to and from court hearings, medical facilities, classes or recreational activities
• Patrolling correctional facility to ensure it is clean, secure, and well-maintained
• Supervising inmates throughout the day, including meal time and recreational time
• Completing daily reports
• Completing incident reports when violence or disorder erupts
• Providing intensive security for juveniles with higher risk or security status
• Enforcing the rules and regulations of the correctional facility
• Reporting breaches of security or inappropriate behavior to supervisors
• Trains/leads or provides other non-supervisory guidance to lower-grade YDRs in the daily performance

Family Specialist

Responsibilities:

• Interviews applicant/recipient (in person and on the telephone) in order to gather information needed to determine eligibility for public assistance;
• Responds to inquiries regarding program eligibility and employment services;
• Reviews, evaluates and verifies the accuracy and completeness of information submitted by the applicant/recipient;
• Refers families to eligibility and employment assistance programs;
• Diverts families from ongoing cash assistance through special programs or community resources;
• Utilizes case controls/case alerts to maintain accurate data as required;
• Explains rules, regulations, court orders and policies to customers/families and the public to apprise them of their rights, responsibilities, and eligibility for participation;
• Makes appropriate follow up on case data including but not limited to contacting customers regularly and monitoring eligibility to assure compliance with program requirements;
• Understands the calculations for eligibility that determines the level of benefit to be awarded;
• Maintains accurate and complete data so that necessary case records and documents are processed and updated within time limits established by regulation and local policy;
• Utilizes automated database systems to establish and maintain case data on families receiving assistance;
• Researches and prepares written and/or oral reports and correspondence as required;
• Performs data entry and possesses basic computer skills;
• Completes assignments as requested and performs other duties as assigned; and makes home visits as required.

Senior Admissions Advisor

Responsibilities:

• Managed associate admissions advisors in conducting telephone and in person interviews to screen initial questions from potential student applicants.
• Assessed all prospective students to ensure that they meet the student potential, traits, characteristics, and financial wherewithal to stay-the-course and remain enrolled until graduation.
• Effectively addresses students’ concerns to ensure that all prospects receive the full Devry story and are aware of their career opportunities.
• To market the University in accordance with the annual, college-wide recruitment plan.
• To assist in the planning, development and implementation of the annual, college-wide recruitment plan.
• To work collaboratively with a defined set of academic program coordinators to plan and implement targeted recruitment activities for individual academic programs as well as for special populations, programs or events.
• To assist in the further development of a comprehensive outreach program for a diverse applicant population.
• To work collaboratively to develop and implement admission policy and standards.
• To assist in the planning, development, implementation and marketing of a sophisticated tele-counseling program for inquiries, applicants, admits and returning students.
• To work as a part of an Enrollment Services team to provide excellent enrollment services to students.
• Assist in planning and implementing targeted recruitment activities for special populations.
• Recruit perspective students by representing the college at primary, secondary and alternative schools, college nights, career fairs, businesses, community events, etc. both on an off-campus.