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Telehealth Clinical Technician Resume

Denver, CO

EXPERTISE AREA:

  • Administrative
  • Clinical
  • Leadership
  • Program Management
  • Analytical
  • Customer Service
  • Contracting
  • Research and Planning

TECHNICAL SKILLS:

  • Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, Access, Publisher
  • Adobe Acrobat, Photoshop Elements, Creative Suite
  • Type 80 wpm
  • Efficient, organized, quick learner, detail - oriented, results-driven, adaptable
  • Strong written and verbal communication skills
  • Strong decision-making, conflict resolution, and problem-solving skills
  • Excellent customer service skills
  • Ability to work collaboratively with internal and external stakeholders
  • Ability to work within a matrix operational system

PROFESSIONAL EXPERIENCE:

Telehealth Clinical Technician (TCT)

Confidential, Denver, CO

Responsibilities:

  • Serve as the patient site clinical coordinator, clinical champion, or manager of telehealth clinics, patient education, or group therapies
  • Developed a “Guide to Telehealth Services and Equipment for TCTs and Providers”
  • Designed and instructed a multi - session smoking cessation course, which had a 78% return rate on attendance and 92% success rate for quitting smoking within a 6 month period following program participation
  • Certified as an administrator for Cisco TelePresence Management Suite
  • Certified as a Tele-Retinal Imager
  • Make recommendations for improving staff efficiency and reduce workload
  • Perform business analyses on telehealth services
  • Assist in spearheading new telehealth programs
  • Provide administrative support
  • Manage telehealth equipment
  • Serve as a patient advocate

Adjunct Faculty

Confidential, Denver, CO

Responsibilities:

  • Courses taught: Anatomy and Physiology I and II with Lab, Microbiology with Lab
  • Designed and delivered performance-based, active learning plans utilizing a variety of learning methodologies
  • Utilize frequent informal and formal assessment methods to evaluate students
  • Served as a voting member of the General Education Committee and a standing member of the Natural Sciences Committee
  • Received a high performance review from both the administration and students

Administrative Assistant

Confidential, Colorado Springs, CO

Responsibilities:

  • Managed purchase orders, invoices and an inventory valued at $2 million
  • Managed jewelry repairs and custom jewelry work
  • Updated databases, including pricing, vendor lists, and client portfolios
  • Managed the company and social media websites
  • Performed analyses on unique insights and user data to produce targeted advertisements
  • Created custom advertisements using Adobe Photo Shop Pro
  • Utilized HTML and Google Analytics to update and manage the company website
  • E-commerce management

Second Lieutenant

Confidential, Aurora, CO

Responsibilities:

  • Participant in the Army Health Professions Scholarship Program

Jobs Manager

Confidential, Colorado Springs, CO

Responsibilities:

  • Managed purchase orders, invoices and an inventory valued at $2 million
  • Managed jewelry repairs and custom jewelry work
  • Updated databases, including pricing, vendor lists, and client portfolios
  • Created custom jewelry designs based on client needs
  • Organized private sales events

Fine Jewelry Selling Specialist

Confidential, Gainesville, FL and Tucson, AZ

Responsibilities:

  • Responsible for performing all functions as a sales associate
  • Diamond Certified
  • Consistently one of the highest selling fine jewelry associates
  • Assisted the manager during major sales events

Summer Intern

Confidential, Washington, DC

Responsibilities:

  • Planned and developed the Training and Technical Assistance Initiative
  • Planned and attended the 2005 National CAPACD Annual Convention in Seattle, WA
  • Prepared a resolution on housing for the Organization of Chinese Americans
  • Participated in strategic planning
  • Made contributions to a publication on best practices for the Cities in Transition Forum in Houston, TX
  • Compiled the results of a Needs Assessment Survey, performed business and data analyses, and wrote a summary report from which the organization received a $50,000 Ford Foundation grant

Research Assistant

Confidential, Baltimore, MD

Responsibilities:

  • Conducted research for a retrospective cohort study evaluating the health outcomes and secondary injuries of post-acute care pediatric patients, aged 5-17, that suffered from severe traumatic brain injuries, with a Glasgow Coma Scale score ≤8
  • The study involved evaluating acute physiologic variables and treatment modalities, including review of administered pharmaceutical treatments, during early hospitalization/ICU care to examine the predictive value of acute management variables on various health outcomes following traumatic brain injury in children
  • Filed, reviewed, and interpreted medical records to obtain necessary data for analyses.
  • Performed data extraction from patient medical records

Contracting Intern

Confidential

Responsibilities:

  • Performed administration of contract files in preparation for annual contract audits
  • Researched and requested quotes and information (RFI) for products and services
  • Assisted in Scope of Work (SOW) reviews for projects
  • Created and maintained a database for purchase orders and blanket purchase agreements
  • Reviewed business processes to ensure accurate and timely delivery of products and services
  • Utilized MS Office Access and Virtual Procurement Office (VPO) for contract management

Research Assistant

Confidential, Notre Dame, IN

Responsibilities:

  • Performed research in support of a study on the biochemical mechanisms and genetic causes underlying degeneration of photoreceptors that occur in retinal degeneration using Drosophila as the model
  • The objective of the study was to identify the molecular components, biochemical pathways, and recycling processes responsible for rhodopsin movement in the photoreceptor cell that ultimately lead to photoreceptor cell health or death
  • Etherized Drosophila, collected flies based on observed phenotype, and cross-bred flies for P-element (transposon) hopping to induce hybrid dysgenesis and enhance mutagenic processes to isolate and identify photoreceptor-related mutations
  • Maintained the Drosophila stock and screened the crosses for viability for use in further experimentation

College Intern

Confidential, Washington, DC

Responsibilities:

  • Attended press conferences, meetings, interviews, and Congressional hearings to prepare published reports
  • Interviewed senior administrators and commanding officers of various federal health organizations
  • Prepared media packages

Student Assistant

Confidential, Notre Dame, IN

Responsibilities:

  • Updated electronic files in accordance with Library of Congress guidelines
  • Worked on a major Chinese Romanization conversion project of publication records

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