Implementation Consultant Resume Columbia, MD - Hire IT People

OBJECTIVE:

Seeking a position to further elevate my experience related the field of technology.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Columbia, MD

Implementation Consultant

Responsibilities:

On - site End User training of proprietary software and hardware
Peer to peer configuration training via remote or in office setting
Resolving assigned case matters related to sites using Clarify case management system.
Create documentation as Job-aids and end user reference manuals.
Server configuration with limited network testing

Confidential, Cantonsville, MD

Helpdesk Analyst

Responsibilities:

Confidential, White Marsh, MD

Technical Support

Responsibilities:

Maintain documentation of all customers’ accounts during incoming and outgoing phone conversations.
Technical assisted coaching for setup of network and computer related devices

Confidential

Webmaster

Responsibilities:

Working with nonprofit youth organization in creating updating and maintaining newly designed Website using Blue Sombrero.