Sales Enablement Coordinator Resume
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Denver, CO
SUMMARY:
- Highly experienced Pre & Post - Sales Support individual across a wide range of hardware and software offerings and solutions. Results oriented, Energetic, and motivated team player with Enterprise wide recognition as a subject matter expert. Ongoing sales-quota save support with exceptional expertise in restoring, fostering, and maintaining effective business relationships. Expertise across a variety of Revenue Generation applications and initiatives which few can match.
- Highly motivated, professionally driven work ethic
- Outstanding written and verbal communication skills
- Experienced in providing pricing support on all sales quotes and orders for business solutions
- Intermediate knowledge of business operations
- In-depth expertise with Microsoft office applications
- Advanced Oracle E-Business Suite and CRM experience and training
- Intermediate Salesforce CRM experience
- Seasoned technology hardware and software sales background
- Pre and Post-Sales customer and business associate support
- Highly successful in managing multiple projects with competing priorities
- Experience in managing support for multiple reps simultaneously
PROFESSIONAL EXPERIENCE:
Sales Enablement Coordinator
Confidential, Denver, CO
Responsibilities:- Create, Edit, print all sales related material needed for customer events or internal processes (i.e. creating booklets with bindings if needed)
- Create quotes and help with Statement of Work creation pertaining to customer’s project scope
- Create and close all contracts for closing business
- Facilitate resolution of customer issues with internal teams
- Identify and implement improvements to streamline the internal hand-off process
- Generate multiple SFDC reports to aid the Sales Director
- Plan, organize and facilitate team events, including customer visits
- Provide quality assurance throughout deal closure process by verifying proper documentation and effective communication between Customer, Account Executive and FWI Legal and Accounting departments
- Monitor reports for trends in Account Executive glitches and recommend measures to mitigate
- Manage Referral Partner program database and facilitate Opportunity Registrations to ensure proper documentation and lead verification
- Record and maintain best practices documentation
- Provide scheduling and expense report assistance to Sales SVP and Sales Directors
- Complete post sales documentation and customer phone calls (Client Manager, Sales Hand Off Checklist)
- Follow up on post sales activities and ensure that the transition is complete and successful
- Work with the Contracts team to facilitate completion of negotiations
- Maintain a library of documentation to be used for all aspects of the sales process
- Perform general research i.e., references, outstanding technical or legal issues, what’s the status of a trial, etc.
- Manage customer program implementation including and not limited to
- Create & Maintain Sales Pipeline report (Monthly, Quarterly, etc) for Sales directors
Inside Sales Support
Confidential, San Diego, CA
Responsibilities:- Function as liaison between customers, vendors, and outside sales representatives, to negotiate vendor price concessions, Training Modules, and final pricing positions.
- Develop all revenue reports to Sales team for forecasting and commission pipelines
- Highly experienced with all GSA methodologies and deliverables
- Constant collaboration with sales team to develop new sales strategies for winning new business opportunities
- Develop hardware and software solutions for customers to enhance pre-existing customer base and promote generation of new business opportunities
- Arranging and closing out all business opportunities via Oracle CRM, scheduling appointments, updating customer account status’ and follow thru of completion
- Maintaining Aging reports to ensure all business is paid for in the allotted payment terms, providing invoices to necessary clients for review
- Assisting in all RFQ/RFI proposals for submission to win business
- Received Presidents Club 2012 Award for outstanding performance and excelling past business quota
- Supported Federal Business in achieving $10 Million in Revenue for 2013 & 2014 Business
Sales Support Analyst
Confidential, Carlsbad, CA
Responsibilities:
- Prepare and Analyze all revenue reporting and sales outlook reports for upper management review
- Design, calculate, and review monthly and yearly commission reports and collaborate with payroll for closure
- Arranging business meetings and customer product training seminars
- Reviewing all expense reports to ensure accuracy before submission
- Maintain current quarter costs and pricing updates through office operation systems
- Order Entry processing and post sales tracking, operational support and invoicing