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Sales Enablement Coordinator Resume

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Denver, CO

SUMMARY:

  • Highly experienced Pre & Post - Sales Support individual across a wide range of hardware and software offerings and solutions. Results oriented, Energetic, and motivated team player with Enterprise wide recognition as a subject matter expert. Ongoing sales-quota save support with exceptional expertise in restoring, fostering, and maintaining effective business relationships. Expertise across a variety of Revenue Generation applications and initiatives which few can match.
  • Highly motivated, professionally driven work ethic
  • Outstanding written and verbal communication skills
  • Experienced in providing pricing support on all sales quotes and orders for business solutions
  • Intermediate knowledge of business operations
  • In-depth expertise with Microsoft office applications
  • Advanced Oracle E-Business Suite and CRM experience and training
  • Intermediate Salesforce CRM experience
  • Seasoned technology hardware and software sales background
  • Pre and Post-Sales customer and business associate support
  • Highly successful in managing multiple projects with competing priorities
  • Experience in managing support for multiple reps simultaneously

PROFESSIONAL EXPERIENCE:

Sales Enablement Coordinator

Confidential, Denver, CO

Responsibilities:
  • Create, Edit, print all sales related material needed for customer events or internal processes (i.e. creating booklets with bindings if needed)
  • Create quotes and help with Statement of Work creation pertaining to customer’s project scope
  • Create and close all contracts for closing business
  • Facilitate resolution of customer issues with internal teams
  • Identify and implement improvements to streamline the internal hand-off process
  • Generate multiple SFDC reports to aid the Sales Director
  • Plan, organize and facilitate team events, including customer visits
  • Provide quality assurance throughout deal closure process by verifying proper documentation and effective communication between Customer, Account Executive and FWI Legal and Accounting departments
  • Monitor reports for trends in Account Executive glitches and recommend measures to mitigate
  • Manage Referral Partner program database and facilitate Opportunity Registrations to ensure proper documentation and lead verification
  • Record and maintain best practices documentation
  • Provide scheduling and expense report assistance to Sales SVP and Sales Directors
  • Complete post sales documentation and customer phone calls (Client Manager, Sales Hand Off Checklist)
  • Follow up on post sales activities and ensure that the transition is complete and successful
  • Work with the Contracts team to facilitate completion of negotiations
  • Maintain a library of documentation to be used for all aspects of the sales process
  • Perform general research i.e., references, outstanding technical or legal issues, what’s the status of a trial, etc.
  • Manage customer program implementation including and not limited to
  • Create & Maintain Sales Pipeline report (Monthly, Quarterly, etc) for Sales directors

Inside Sales Support

Confidential, San Diego, CA

Responsibilities:
  • Function as liaison between customers, vendors, and outside sales representatives, to negotiate vendor price concessions, Training Modules, and final pricing positions.
  • Develop all revenue reports to Sales team for forecasting and commission pipelines
  • Highly experienced with all GSA methodologies and deliverables
  • Constant collaboration with sales team to develop new sales strategies for winning new business opportunities
  • Develop hardware and software solutions for customers to enhance pre-existing customer base and promote generation of new business opportunities
  • Arranging and closing out all business opportunities via Oracle CRM, scheduling appointments, updating customer account status’ and follow thru of completion
  • Maintaining Aging reports to ensure all business is paid for in the allotted payment terms, providing invoices to necessary clients for review
  • Assisting in all RFQ/RFI proposals for submission to win business
  • Received Presidents Club 2012 Award for outstanding performance and excelling past business quota
  • Supported Federal Business in achieving $10 Million in Revenue for 2013 & 2014 Business

Sales Support Analyst

Confidential, Carlsbad, CA

Responsibilities:

  • Prepare and Analyze all revenue reporting and sales outlook reports for upper management review
  • Design, calculate, and review monthly and yearly commission reports and collaborate with payroll for closure
  • Arranging business meetings and customer product training seminars
  • Reviewing all expense reports to ensure accuracy before submission
  • Maintain current quarter costs and pricing updates through office operation systems
  • Order Entry processing and post sales tracking, operational support and invoicing

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