Enumerator / Document Preparation Clerk Resume Baltimore, MD - Hire IT People

SUMMARY OF QUALIFICATIONS:

Customer Service Manager with more than seven years as a highly developed, Skilled, dynamic individual with expertise in multiple areas
Proficient in staff training and supervision, office logistics, account management, event planning, appointment scheduling and confidential projects supervision. Experienced in telephone sales, order processing and sales staff support
Quick learner with the ability to rapidly achieve organizational integration, and assimilates job requirements and employ new methodologies. Energetic and self - motivated team player/builder. At ease in high stress and fast-paced environments requiring the ability to effectively handle multiple responsibilities simultaneously Strong communication, Interpersonal, organizational, problem solving and leadership skills. Proven ability to work efficiently in both independent and team environments. Skilled in the use of MS Windows, Excel and Word software

WORK EXPERIENCE:

Confidential

Baltimore, MD

Enumerator / Document Preparation Clerk

Responsibilities:

Planned work by reviewing assignment area to determine organization of neighborhoods and locate households for conducting interviews.
Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms.
Assessed quality control levels on selected addresses, determined which samples passed or failed, and maintained records for quality control verification.
Complied with accuracy standards while maintaining high production rates.
Maintained records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the performance of duties.
Met daily with supervisor to review and submit work, and receive additional instructions.
Preparation of documents for scanning; remove staples,paper clips, folds, creases, flatten and repair damaged pages by taping.
Idenify small pages and post-it notes, taping to blank pages for automatic feeding at the scanner.
Identify large pages for exception handling during scanning.
Insertion of bar code pages to identify separtion between documents.
As needed, assit other team members with scanning or other duties as necessary.
Other duties as assigned by supervisor

Confidential

Columbia, MD

Customer Service Manager

Responsibilities:

Negotiated new contract details with clients, Organize and coordinate meetings, Generated daily and monthly reports, Maintain office accounts with vendors and subcontractors as well as organize/arrange project meetings, maintain security passes, Managed and operated all mailroom operations, Managed Receptionist duties at front desk as well as greet guests. Worked with facilities department to maintain a good work environment with weekly check of six locations and managed facility request to insure proper issues are resolved.

Confidential

Baltimore, MD

Lead Customer Service Associate

Responsibilities:

Supervised and directed three office moves. Negotiated new contract details with clients, Organize and coordinate meetings, exhibits and seminars for client
Generated quarterly reports, Maintain office accounts with vendors and subcontractors as well as organize/arrange project meetings, Update and maintain personal records, confidential documents and employee security passes,
Managed and operated all reprographics and mailroom operations, Managed Receptionist duties at front desk as well as greet guests.

Confidential

Baltimore, MD

Customer Service Associate

Responsibilities:

Successful in Telephone sales, Order processing and sales support, Handled Customer's with professional attitude and ensured that all needs were met, Performed all duties required by manager

Confidential

Baltimore, MD

Machine Operator

Responsibilities:

Receive job instructions from Supervisor, Operate machine per approved practices, Load or unload material or work pieces into machinery, Perform machine operation according to specifications, Perform period quality checks using precision tools or equipment, Monitor machine operation for correct feed length and ejection of parts and waste, Followed all safety procedures
Perform last piece inspection to determine condition of dye. Record data on last piece inspection report