Management and Solution Consultant Resume NA - Hire IT People

PROFESSIONAL SUMMARY:

Experienced Management and Solution Consultant with 14 + years of CRM experience with Dynamic and experienced results - oriented professional with a strong back ground in technology area. Possess broad domain experience in Pharmaceuticals, Life Science, Travel & Hospitality, Telecom and Banking Industry with strong written and verbal communications, presentations and analytical problem solving capabilities
Implementing CRM solutions for Fortune 500 clients in the US with an earned reputation for meeting strict deadlines and delivering critical solutions on time, Can grasp complex & new technologies very quickly and always keep in touch with emerging trends in technology
Demonstrative track record of developing and managing high quality processes to implement complex business rules, procedures and data transformations and ability to manage through entire Software Development Life Cycle (SDLC) methodologies.
Experience in Analysis, Design, Development, Customizations and implementation of CRM using different modules in Salesforce, Veeva CRM, Informatica Cloud, Informatica, PL/SQL & SQL, Data Integration, Alignment and hierarchies, Field Sales reporting, scheduling tools & Siebel CRM.
Experience in implementing in SOA web services using SOAP/WSDL/XML/XSD
Experience in preparing Gap analysis & Design documentation (HLD and LLD)

TECHNICAL SKILLS:

Veeva CRM: Call Plan and Alignments, Call Management, Sample Management, Territory Management, Account Management, Product Management, Approved Email, Multi-Channel, iRep, CLM, Data Loading

Salesforce CRM: Apex, VisualForce, S-Controls, Salesforce.com API,Force.com IDE, Integration, Web services, Apex Data Loader, Excel Connector, SOQL, SOSL, Angular JS, GIT, JENKINS

Siebel CRM: Siebel 8.1.1/8.0/7.8/7.7/7.5.3/6, Siebel EIM, EAI, Tools, Siebel Configuration, eScripting, Business Services, Workflows

Databases: Oracle 11g/10g /9i/8i, MS SQL Server 2000/2005,IBM DB2

Programming Languages: SQL, PL/ SQL, Java, C, C++ & Unix Shell scripting.

ETL: Informatica Power Center 8.X,9.X, Informatica Cloud

Web Technology: Web Services, SOAP, WSDL, XSLT, XSD, XML, JavaScript, C,C++,CSS and HTML

Other Tools: TOAD, SQL*Loader, SQL Developer, Erwin, FOM, SKURA (SIM).

PROFESSIONAL EXPERIENCE:

Confidential, NA

Management and Solution ConsultantResponsibilities:

Supervising Application and Data Integration teams with size of 15+ members
Responsible for interacting directly with the clients & end customers
Experience in the planning, implementation and proposing new systems and technologies
Expert Level understanding of Veeva/Salesforce.com CRM and its Development Life Cycle.
Hands on experience in Design, development and deployment of User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Apex Classes, Controller Classes and Apex Triggers, Visualforce pages for various functional needs in the application.
Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates, approval processes, Reports and Dashboards to implement business logic.
Experienced in SOAP, REST and salesforce to salesforce integration
Experience in Translation Workbench on SFDC in-order to translate the custom labels, validation rules and email templates.
Experience in SOQL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
Expertise in debugging Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
Experience in batch Apex to build an archiving solution that ran on a nightly basis, looking for records past a certain date and added them to the archive.
Experience in design and deployment of Custom objects, Entity-Relationship data model, validation rules on the objects and tabs, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the applications.
Experience in managing full, developer, Configuration-only and Veevatizing sandboxes.
Experience in quarterly/half yearly Call Plan, Alignment and daily User - Territory Management process Integration process.
Experience in creating Data synchronization Scheduled automated jobs - Integrating Veeva and other systems using Informatica Cloud
Experience in writing SQL Scripts & PLSQL Procedures to integrate between Veeva and other systems

Environment: Veeva CRM, Salesforce CRM, Oracle 11g, Informatica Cloud, Informatica Power Center 9.6.2,TOAD, REST API,CTI, IWS

We provide IT Staff Augmentation Services!

Magement And Solution Consultant Resume

NA

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship