Correctional Officer/corporal Resume
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Snow Hill, MD
SUMMARY:
- Adaptable, innovative problem - solver, comfortable with utilizing technology to increase efficiencies within an organization.
- Good listener who enjoys working with people from diverse backgrounds.
SKILL:
- Customer Service
- Training/Supervision
- Problem Solving
- Social Media (Facebook, Instagram, Twitter)
- Proficient with Excel, Word, and PowerPoint
PROFESSIONAL EXPERIENCE:
Correctional Officer/Corporal
Confidential, Snow Hill, MD
Responsibilities:
- Supervises 40-50 female Inmates/Detainees in housing and work areas on a daily basis
- Performs strip searches to prevent the introduction of contrabands into the facility
- Respond to emergencies on both the female and male sections of the facility which houses approximately 400 inmates
- Responsible for processing and fingering print inmates using the jail management system (JMS), and Live Scan
- Investigate claims presented by inmates and tactfully resolve conflicts
- Write incident reports and submit to the administration
- Responsible for working the control board and ensuring the security of the facility
Office Manager
Confidential, New Castle, DE
Responsibilities:
- Aided the President with administrative tasks
- Recorded meeting dates and schedules on a shared calendar
- Maintained student records and emergency information
- Assisted the Admissions Committee with the admissions process
- Regulated student’s needs to see the Administrator
- Supervised the installation of a new server
- Troubleshoot problems with the network
- Provided technical support for teachers and administrators
- Coordinated the purchase of all expendable office and classroom supplies
Customer Service Manager
Confidential, Chester, PA
Responsibilities:
- Handled customer inquiries and trouble-shoot problems.
- Input raw material data into SAP and extracted VL 10 Reports using the same.
- Generated consumption reports in Excel
- Created labels for out-going orders
- Troubleshoot administrative problems
Account Specialist
Confidential, Newark, DE
Responsibilities:
- Managed existing customer accounts
- Influenced customers to increase credit limit or purchase new cards
- Verified account information using banking computer system,
Office Assistant
Confidential, Salisbury, MD
Responsibilities:
- Copy and filed student documents
- Assisted with the preparation for the MD high school testing
- Handled student inquiries
