SUMMARY:

• Over 9+ years as Professional Project Coordinator, Administrative Assistant highly organized, self - starter, positive attitude, multi-task, skilled and competent professional with extensive experience communicating, supporting senior level executives and directors.
• Appreciate learning new software. Certified in Fiber Optics and Electronic components.
• Completed course work for Cyber Security A+, Network+ Certification, Cisco Network and Cisco Router & Switches (CCNA) coursework. Exceptional telephone communication and customer service experience. Open to new ideas, public speaking team player. Proficient in the following software programs:

TECHNICAL SKILLS:

• Microsoft Word
• Microsoft Excel
• Access (Entry level)
• Power-point
• Outlook
• MS Windows Operating Systems
• Siterra Database
• Knowledge of MS Project
• Some Knowledge of Clarity (Binder)
• Cadence
• Guardian
• Timberline
• Share Point
• Oracle -Q (Deal)
• Radar (POEF 1)
• Automatic Software license (ASL)
• Central Ticket System (CTS)

WORK EXPERIENCE:

Customer Service

Confidential, Laurel, MD

Responsibilities:

• Call residential customers
• Assist customers with fixed rate on their BGE bill
• Assist with inbound/outbound calls
• Provide customer with 90 days fixed rate guaranty/ price protection
• Read terms and condition of agreement per -state

Administrative Analyst

Confidential, Owings Mills, MD

Responsibilities:

• Make cover pages for retail and lease agreement
• Research contracts in Carlos Database
• DMS mail sorting process, DFT Helds process,
• Track and update time in system
• Test and apply skills in procedures for agreements
• Assist others in work load

Contract Specialist/Project Coordinator/ Consultant

Confidential, Columbia, MD

Responsibilities:

• Create New Customers Legal Entity/Franchise set-up
• Create Change of Ownership, Opportunities, Deals and Request ID's
• Tracked, monitored, managed accounts documents on Excel data spreadsheets
• Assist in training events, taking meeting minutes, Managing calendars
• Research license agreements and POEF 1 forms
• Managed time sheets in Provade database
• Create, manage templates
• Researched database for Repository Contracts number/ expiration dates
• Track/ answered telephones from customers
• Good listener, analyze request
• Assist associates with work flow
• Knowledge of Web Quote/CPQ
• Register agreements

Production Event Helper

Confidential, Baltimore, MD

Responsibilities:

• Assist with sale production set-up
• Unpack boxes, steam clothes, assist everyone

Coordinator/Data Entry

Confidential, Columbia, MD

Responsibilities:

• Input of data into computer
• Develop Excel spreadsheets for survey entries documents

CORE 1 Assistant

Confidential, Columbia, MD

Responsibilities:

• Assisted special need students teaching basic, security personal skills and services computer skills.
• Performed as a liaison, coordinator with Professors assisting with lab and classroom assignments.

Project Coordinator/Business Support/Consultant/Office Manager

Confidential, Columbia, MD

Responsibilities:

• Assisted in recruitment of qualified, skilled candidates with security clearances for scheduled phone interviews, setup job interviews with managers, build and maintain applicants pipeline through (clearance jobs, social site), assist in hire of help in the office
• Maintained and updated contacts documents, skills, emails and other contingent employee information. Tracked, monitored, managed accounts payable documents, receivable documents on Excel data spreadsheets.
• Communicate weekly office status reports to upper management, always maintain confidentiality
• Aid in negotiating health care benefit, setting up meetings with employees and Aetna insurance.
• Assisted with facility related work orders. Assist in planning training events with Global Knowledge at sites, assist with managing, planning, office budget with CEO.
• Manage calendar/verified Chief Operating Officer Plane arrival to and from Maryland office.
• Sent reminders to all employees to submit time cards documents at the end of pay periods.
• Obtained supplies for office inventory with assistant from co-worker.
• Kept accurate records of inventory documents, purchase orders and sales receipt.
• Greet visitors/document visitor entries/exits for office building and maintain security of office building.
• Set up meetings/events at the office, bank payroll deposits, and update accounts documents: receivable and payable spreadsheets.

Administrative Assistant/Dispatcher

Confidential, Columbia, MD

Responsibilities:

• Scanned, copied shipping control manifest documents
• Accurately recording this information on an Excel spreadsheet.
• Convert data documents into graphs for presentations.
• Submit certificate for accreditation and tallied doctor survey forms.
• Assisted in set-up of Power point presentation for weekly meetings.
• Tallied surveys documents from educational accreditation programs. Update/monitor time and signatures of deliveries in database.
• Communicated with drivers via telephone and document any problems in database.

Project Coordinator

Confidential, Hanover, MD

Responsibilities:

• Research sites with fixed asset code in Guardian database. Updated, scanned NEPA compliance packages for new build sites
• Tracked, monitored excel spreadsheet for purchase orders documents and meetings minutes updates, managed document control
• Verified, assisted finding mobility site address, account information in Siterra database for AT&T
• Investigate and researched owners of cell site.
• Confirm utilities ownership documents and accounts in Cadence database.
• Monitored and updated tracker information in the Central Ticket System (CTS).

Project Coordinator/Administrative Assistant

Confidential, Columbia, MD

Responsibilities:

• Uploaded audit document information and construction drawings into Siterra database.
• Great communicator, provided photos and completion schedules to field technicians.
• Managed time sheets in Oracle database, answered telephones and ordered office supplies.
• Updated weekly trackers for mobility sites.
• Assisted field technicians/co-worker with project completion.

Project Coordinator/ Administrative Assistant

Confidential, Columbia, MD

Responsibilities:

• Updated Plant Manager with progress reports and forecasts, payment and supplies for Sprint project. Provided photos, completion schedules for field techs on BaWa 4-G cell site projects.
• Updated tracking, logging and maintenance of purchase order numbers through Excel spreadsheets. Assisted co-worker with invoices and billing in Timberline database when needed. Assist with office project budget for weekly forecast with Plant manager.
• Standardized delivery processes by driving Microsoft Project compliance through project managers with best resource tracking, budgeting and scheduling procedures.
• Monitor office furniture sales. Closed/shut down office and shipped computers and other office equipment and receipt documents to Chicago.

Administrative Assistant

Confidential, Columbia, MD

Responsibilities:

• Scanned military medical records documents to correct files.
• Monitor and maintain privacy of military health records.
• Maintain confidentiality with health records. (Fingerprinted, photo and background check)