OBJECTIVE:

Seeking a direct hire as a hands - on technical subject matter expert in Confidential, Confidential Mainframe Networks, Confidential Mainframe Systems Programming, or Linux/Unix System Administration, preferably in the Federal Government.

SUMMARY:

Over 30 years of well-rounded IT experience, supporting platforms, operating systems, and enterprise software products for large data centers. Over 15 years of mainframe technical experience, including Confidential on z/OS, Confidential Mainframe Networks, and Confidential Mainframe Systems Programming. Over five years of Unix/Linux System Administration. Over 10 years of managerial experience, with roles as Supervisor, Team Lead, Consultant, Technical Account Manager, and Architect.I am looking to return to my technical roots for the final phase of my career, as I find the hands-on product support role to be the most fulfilling, and the most natural fit for my aptitudes and interests.

PROFESSIONAL EXPERIENCE:

Confidential

Software Specialist

Responsibilities:

• Providing subject matter expertise, technical architecture, on-call support, and problem resolution.
• Upgraded 45 queue managers from V7.1.0 to V8.0.0 on 20 LPARs. Installed new V7.1.0 and V8.0.0 queue managers on z/OS.
• Authored processes and standards for the Confidential COE (Center of Excellence).
• Provide analysis and design consultation for Confidential .
• Maintained PKI SSL certificates for the MQ queue managers, MQ Clients, and Certificate Authorities.
• Generated, installed, and maintained self-signed SSL certificates. Secured Confidential using RACF.
• Used Tivoli-Omegamon to monitor and configure MQ instances.
• Provided 3rd-level support for Confidential .

Supervisor

Confidential

Responsibilities:

• Managed the global Confidential infrastructure for over 600 servers and LPARs, on all major platforms, including z/OS, Linux/SLES, Windows Server, Solaris, and the AS400.
• Also managed other enterprise middleware teams/technologies: Confidential DB2 Connect, Oracle DRDA Gateway, Oracle IMS Gateway (OIG), DRDA Download, Connects XML Interface (CXI), and Windows IMS Access Client (WIAC).
• Managed all facets of the ITI/ITO support model for MQ and Middleware products, including Plan (Architect), Build (Engineer), and Operate. Managed all ICRs, SCRPs, controls, and audits for MQ and Middleware products.

Team Lead

Confidential

Responsibilities:

• Led the Confidential /DHCP team, including 8 SMEs, 4 enterprise products (QIP, DNS, DHCP, Norad), and 400 servers.
• Managed a $5M annual budget. Managed all facets of the ITI/ITO support model for MQ and Middleware products, including Plan (Architect), Build (Engineer), and Operate.
• Managed all ICRs, SCRPs, controls, and audits for MQ and Middleware products. Authored & managed RFIs, RFPs, and RFQs, and consulted for Ford Purchasing on related contract language.
• Represented DNS/DHCP team to Ford divisions such as Marketing, Sales, Service, and Manufacturing.

Siebel Technical Account Manager 

Confidential

Responsibilities:

• Installed and configured Siebel CRM products on Windows, Unix, and Oracle.
• Administered Siebel databases under Oracle, DB2, SQL Server, and Sybase SQL Anywhere.
• Siebel TAM for Siebel enterprise software implementations at Confidential, Whirlpool, Jackson National Life, Dow Corning, and Waddell & Reed.
• Lead technical advisor for all facets of Siebel implementation: out-of-the-box functionality, Siebel Tools configuration, server and client architecture, performance, maintenance, external interfaces, and supportability. Lead architect for Siebel implementations, including Siebel Sales, Siebel Marketing, Siebel Data Warehouse, Siebel EAI, Siebel Workflow, and Siebel Assignment Manager.
• Lead quality advisor for all stages of eRoadmap, Siebel's software development methodology.

Infrastructure Architect

Confidential

Responsibilities:

• Led enterprise Windows 2000 / Active Directory architecture workgroup.
• Led Microsoft-Ford Windows 2000 Rapid Deployment Program.
• Led effort to upgrade 400 Windows domain servers and 40K account domains from Windows NT to Windows 2000.
• Automated software package installation for Windows Servers using batch files.

Unix/Linux System Administrator

Confidential

Responsibilities:

• Led global client-server systems management team, implementing HP Openview Operations Center on 300 Unix and 100 Windows servers in 6 international data centers.
• Architected and implemented client-server console consolidation via terminal servers and master consoles.
• Administered and supported UNIX systems on HP, Sun, Confidential, and Sequent. Developed UNIX support tools using Perl, Korn, Bourne, C Shell and Perl scripts.
• Developed hardware & software asset management tools using Perl, Netscape Web Server, and Oracle.
• Developed web applications using Perl, CGI, DBI, JavaScript, HTML, and Oracle. Developed applications and simulations using Java, C, and C++.

Mainframe Network Specialist 

Confidential

Responsibilities:

• Level-3 support for Confidential SNA network products, including VTAM, NCP, Netview, NCCF, NLDM, NPM, VPS, and CL/Supersession.
• Automated the SNA system configuration via REXX, TSO CLISTs, and ISPF macros.
• Provided Level-3 operational support for SNA, encompassing 18 mainframe LPARs, 5000 SNA applications, and 200,000 3270 terminals.
• Upgraded VTAM from V3 to V4 on 18 mainframe LPARs.

Confidential

Mainframe Systems Programmer

Responsibilities:

• Provided Level-3 support for mainframe MVS and VM operating systems.
• Provided Level-3 support for SNA products including VTAM, NCP, Netview, NCCF, NLDM, NPM, and VPS. Created automation tools using REXX, TSO CLIST, ISPF, Batch TSO, and Assembler. Automated catalog recovery tools for z/OS using REXX and Batch TSO.