Officer General Affairs Resume Washington, DC - Hire IT People

TECHNICAL SKILLS:

Windows XP, Windows 7, Windows 8, Windows 10.
Microsoft Office Suites: 2007, 2010, 2013, 2016
Software Installation and implementation, Windows Server 2008, 2012 Active Directory Administration.
MS Exchange 2007, 2010 and 2013, Office 365
MacAfee, Symantec Antivirus Client Installation. Desktop and Printer configuration.

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Officer General Affairs

Responsibilities:

Administrative support within the field of the general and financial personnel affairs and the salary administration of local staff.
clerical support (helpdesk) towards administrative organizational and personnel issues.
Logistical and clerical/administrative support to the Financial and consular section.

Confidential

Information Officer

Responsibilities:

Regional Support Office of North Central and South America and the Caribbean.
Assisted customers in English or Spanish with questions regarding visa and passport applications and all other consular matters.
Informed the public about the consular services that the embassies and consulates provide in region of North, Central and South America and the Caribbean.
Advise customers about the requirements to file different types of applications, and direct them to the appropriate links on the Consular website for detail information.
Assisted customers with overnight emergency phone calls and direct them to the different Embassies or Consulates Duty officers and to the Confidential .

Confidential, Gaithersburg, MD

IT Service Desk Engineer

Responsibilities:

Assisting and handling any issues related to the IT field.
Troubleshooting, diagnosis and problem resolution.

Confidential

Help Desk

Responsibilities:

Customer service expertise, excellent ticket requests handling, and good judgment for escalating ticket requests.

Confidential

Computer Systen Administrator

Responsibilities:

Information Resource Center: Local Domain Administrator .

Data Management

Confidential

Responsibilities:

Active Directory Administrator: User accounts, computerAccounts, security groups.
Manager of integrated applications such as Microsoft Exchange.

Confidential

Computer and Virtual Library Administrator

Responsibilities:

Installation of security Patches and upgrades and maintenance of the Virtual Library.

Confidential

Responsibilities:

Adding/removing Domain controllers, performing regular Backups of Directory Database.
Managing Domain and Domain Controller security policies.

Confidential

Administrator

Responsibilities:

Media and Audio Visual equipment installation, desktops, printers, scanners installations.

Confidential

Office Manager and Supervisor

Responsibilities:

Supervised a staff of 5 employees. Payroll IT Manager and Payroll IT office Administrator.

We provide IT Staff Augmentation Services!

Officer General Affairs Resume

Washington, DC

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