Mobile Device Mangament SpecialistÂ Resume

SUMMARY:

I.T. support
Applied knowledge of BlackBerry, iOS, and Android mobile device operating systems and functionality
Experience with mobile device provisioning, deployment, and troubleshooting
Proficient in office productivity tools such as MS Word, Excel, and PowerPoint
Solid work ethic, excellent customer service and client interaction, self - motivated
Proactively auditing process and operations for quality assurance, continuously identifying operational gaps, implement solutions that reflect the company overall strategy

PROFESSIONAL EXPERIENCE:

Confidential

Mobile Device Mangament Specialist

Responsibilities:

Confidential

Solution Specialist

Responsibilities:

Analyze customer needs and present value - added solutions
Ensure that customers leave the store with the best solutions for their needs and the capability to use them
Deliver the best product set-up and coaching experience possible
Provide customers with a basic understanding of the functionality of the products and accessories they purchase
Attend training to better understand the retail store operations and keep up with company and industry trends
Support daily business operations, including processing customer transactions and auditing cash receipts daily

Confidential

Retail Sales Associate

Responsibilities:

Customer building, customer service, time management, sales, and maintaining proficiency in technologies

Confidential

Shift Manager

Responsibilities:

Lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit
Provided leadership to crew and other managers during shift to ensure great quality customers

Confidential

Assistant Manager

Responsibilities:

Maintained student safety, planned field trips, organized weekly duties for counselors
Received Confidential “Counselor of the Month” award several times