Sales Support Account Coordinator Resume Manchester, MO - Hire IT People

SUMMARY:

Proficient at explaining complicated technical concepts to users of varying degrees of technical understanding. Knowledgeable in an assortment of operating systems, applications and hardware.

CORE COMPETENCIES:

System checks and troubleshooting
Customer service focused
Hardware support and troubleshooting
Advanced troubleshooting
Database maintenance

PROFESSIONAL EXPERIENCE:

Confidential, Manchester, MO

Sales Support Account Coordinator

Responsibilities:

Processed contracts to be signed by prospecting new and existing business customers
Responsible for CRM (customer relations manager) tool input and effectively
Monitor and service existing accounts through service and follow up with customers
Actively and support all efforts to simplify and enhance the customer experience

Business Service Activation Specialist

Confidential

Responsibilities:

Responsible for supporting business and residential install techs with the provisioning and activating new services.
Software used for provisioning and activation are sigma, remedy, drum, CSG, salesforce, and broad soft.

Confidential

Responsibilities:

Responsible for troubleshooting customer VOIP service for phone and internet.
Resolved customer issues
Offered upgrades or new services to the customers

We provide IT Staff Augmentation Services!

Sales Support Account Coordinator Resume

Manchester, MO

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship