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Pc Technician/software Development Resume

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Mclean, VirginiA

OBJECTIVE:

  • To obtain a challenging position that utilizes my professional skills and experience for computer support and networking in Information Technology field.

TECHNICAL SKILLS:

Software: Word/WordPerfect, Netscape, Lotus 1 - 2-3, Oracle, Excel, Dbase III, others.

Languages: C, C++, Visual Basic, Java, Pascal, and UNIX

Operating Systems: MS DOS, MS Windows 98, Windows 2000, Windows XP, and Windows NT

Hardware: Upgrading Hardware, Building PCs, Troubleshooting, Repairing, Diagnostics

Programming: C++, Visual Basic, HTML, SQL

PROFESSIONAL EXPERIENCE:

Confidential, McLean, Virginia

PC Technician/Software Development

Responsibilities:
  • Installing Zenworks Agent Deployment Package, Pointsec
  • Installing local printer and joining PC to domain, and configuring lotus notes and black berry.

Confidential, Bethesda, Maryland

PC Technician

Responsibilities:
  • Desktop Support, Swimage, Technical support & help desk support, update the Adobe to 7.0 professional
  • Update the antivirus, replace NIC adapter for HP LaserJet printer 8100 & configure

Confidential, Reston, Virginia

PC Technician

Responsibilities:
  • Install Dell PC & laptop for schools, configure printer to network, deployment
  • Install PC & dock station for laptop

Confidential, Reston, Virginia

PC Technician

Responsibilities:
  • Replace motherboard for Dell GX270, and configuration
  • Dell Certificated, PC Technician, image Ghost, Migration, replaced motherboard for all dell desktops, Replace LCD dell laptop, identify and diagnose dell laptop & Desktop

Confidential, Baltimore, Maryland

PC Technician

Responsibilities:
  • Worked on a project for the Prince George’s County Government to provide workstation upgrade, deployment and support for a Desktop Modernization Project. The project includes replacing over 7,000 computers with Dell GX280 desktops, replacing 200+ printers with Dell network laser printers, as well as Windows 2000 and Office 2003.
  • Install Server in Rack, plug red taped power cable into top APC system
  • Plug in White taped power cable into bottom APC system
  • Connecting Network cables to the switch
  • Install Server in Rack, insert the KVM switch cables using the KVM cable from port 1.
  • Plug a network patch cable into each of the (NIC) ports on the back of the primary server (S001)
  • Plug a network patch cable into the Remote Supervisor Adapter (RSA) port on the back of the primary server (S001).
  • Plug one power cable from the box into the main power supply port.
  • Replacing over 2,000 computers with Dell GX280 desktops, replacing 200+ printers with Dell network laser printers, as well as Windows 2000 and Office 2003.
  • Responsibilities included network printer configuration, imaging PC’s, scanning incoming and outgoing hardware, desktop configuration and desktop support.
  • Performed asset inventory for all equipment being deployed and leaving the school using barcode scanners. Imaged PC’s on - site using Symantec Ghost and configured TCP/IP network printers also provided network and desktop support to school staff during deployment.

Confidential, McLean, Virginia

PC Technician

Responsibilities:
  • Set up and configure PCs for new employees and consultants
  • Configure network printer for new user, Install hardware for users as stated on Dart requests
  • Re-image PCs and laptops for re-use by a user as assigned, Restore and back up user’s data from old PC and restore data to a new PC.

Confidential, University College, Maryland

Computer Operator

Responsibilities:
  • Conducted training classes in Access, Excel and PowerPoint
  • Checked file servers to manage the printing queues
  • Distributed reports and automated products
  • Troubleshoot system problems

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