SUMMARY:

• Diligent, detail oriented Administrative Assistant; knowledgeable of administrative and office operations. Excellent at multi - tasking in a fast paced work environment; meet deadlines and complete projects in a timely manner. Excellent Customer Service and Support skills. Computer literate and proficient in MS Word, Office, Outlook, Excel, Data Entry, Experienced Property Leasing Consultation and MRI System operations.
• Medical experience and some medical terminology. Optometry experience. (Patient Admissions Clerk)

PROFESSIONAL EXPERIENCE:

Office Coordinator/Administrative Assistant

Confidential, Washington, DC

• In this position, my duties are to assist SVP and recruiter staff with personnel files for contract attorneys.
• Run background checks on each employee and assist with the HR policies and procedures.
• Process paperwork for all active contract employees and enter employee information into Excel spreadsheets and other locations via computer. Process and issue all iProx access cards for each employee.
• Responsible for ordering all office supplies. Cater to all employee office complaints in a timely and efficient manner.
• Manage correspondence with service vendors.
• Responsible for incoming and outgoing mail.
• Organize and maintain conference rooms for document review projects.
• Keeps office clean and organized to promote an efficient working environment.

Transportation Clerk

Confidential, Upper Marlboro, MD

• Provide administrative support to the transportation department including Driver Check-In and maintaining transportation department information in Excel spreadsheets and other types of logs.
• Assist Supervisors with reports, excel spreadsheets. Handle incoming calls, inquiries, etc.
• Ensure that the Driver Check-In process is completed on a daily basis.
• Handle all Driver Check- In related documents and paperwork, and file and distribute accordingly.
• Facilitate communication between Transportation, Warehouse, and Customer Service on returning product and credits.
• Handle incoming calls, inquiries, etc. Other tasks and duties as needed.

Office Assistant

Confidential, Washington, DC

• Duties included answer telephones and take messages; distribute incoming mail; operate scanners, facsimile machines and photocopiers; create documents, spreadsheets and presentations; complete expense reports and other accounting forms; and answer routine inquiries from clients, agents and brokers.
• Also provided clerical support to agents and brokers during the sales process.
• This involves photocopying sales documents, scheduling closing dates and securing public information about properties.
• Assisted with Accounts Payables and Account Receivables and other general accounting duties as requested by the Accounting Manager and the department.

Administrative Receptionist

Confidential

• Operates multiple call telephone switchboard console and routes calls to the appropriate person or location within the corporate offices and external. Greet customers, vendors, job applicants and employees from other locations and other visitors with a high degree of professionalism and courtesy. Provide administrative support such as typing letters, preparing reports, maintaining files and entering data into Excel spreadsheets. Mail out company information as requested.
• Prepare and arrange for courier delivery. Send and receive faxes, incoming mail and courier packages.
• Research and identify the appropriate business units or persons for callers when it is not obvious from a provided list.
• Identify telephone system problems and immediately alert the proper personnel.
• Other general administrative duties as assigned.

Receptionist and Mailroom Clerk (Operations Dept.)

Confidential, Washington, DC

• Operated postage machine and online UPS, Confidential labeling; distribute variety of mail and document. Daily duties included, faxing, packaging, collation of mail and switchboard operations.
• Handle multiple tasks while working in a team environment. Presented good oral and written communications while adhering to all safety policies and procedures.

Leasing Administrative Assistant

Confidential, Mclean, VA

• Responsible for checking in and receiving customers and processing residents.
• Issued brochures of the property and lay out plans of various units.
• Scheduled and toured potential residents through vacant apartment homes while answering inquiries regarding amenities, pricing, accepted deposits and rents.
• Posted vacancies ads online, maintained company website, kept traffic and telephone logs and entered data into MRI system.
• Issued all guest cards and resident identification.

General Clerk

Confidential, Washington, DC

• Operated switchboard system for Human Resources Department.
• Used MS Word and MS Excel as tracking tools while providing administrative support.
• Prepared and mailed correspondence to applicants seeking employment while managing agency Job Board; internally and externally.
• Updated and maintained SF-52 database; distributed Requests of Personnel Action to appropriate HR Specialists.
• Closed out Merit Promotion and Delegated Examining Unit case files, ensuring all required documents were filed and secured.
• Sorted and reviewed resume on a daily basis.

Patient Coordinator

Confidential, Greenbelt, MD

• Performed pre-testing and ophthalmology exams to include: Glaucoma screening and Retinal photos.
• Scheduled and confirmed appointments, researched insurance eligibility of patients, created patient files and accepted payment for Patient Services.