Administrative Assistant Resume Rockville, MD - Hire IT People

SUMMARY:

Highly skilled administrative assistant with 20+ years experience supporting all levels of management.
Expert in MS Office 2000 - 2007 (Word, PowerPoint, Excel, Outlook Express, and some Access), Lotus 123, Travel Manager 7.0, Electronic Time and Attendance System (ETA), ETAMS, Federal Government Travel System, Perform Fill, Automated Form Systems, GroupWise 5.5, On-Time, and Print Shop.
Effective communication, organizational, and problem solving skills. Ability to prioritize and complete multiple projects in a quick turnaround environment. WPM 60-65 .

PROFESSIONAL EXPERIENCE:

Administrative Assistant

Confidential, Rockville, MD

Responsibilities:

Provided office support to (4) Program Managers and their staff.
Maintained Program Managers calendar using Microsoft Outlook.
Maintained scheduling for (4) Conference Rooms.
Prepared up to 10 interoffice memos per week.
Organized conferences, with the assistance of Senior staff members.
Ordered all office supplies and maintained supply budget.
Assisted HR with scheduling interviews for new-hires.
Prepared travel authorizations and vouchers using Federal Government Travel System.

Receptionist

Confidential, Temple Hills, MD

Responsibilities:

Administrative Specialist

Confidential, Anchorage, Alaska

Responsibilities:

Provided office support for 6 Contract Specialist, the Contract Administrator, the Deputy Director and Director.
Prepared up to 20 outgoing letters and 10 interoffice memos per week; opened and properly distributed up to 25 pieces of mail daily.
Answered incoming calls and directed to appropriate person, providing excellent customer service.
Prepared up to 10 travel authorizations per month, using Federal Travel system (E2). Also provided assistance with airline and hotel reservations.
Processed up to 50 time and attendance records biweekly using ETAMS system.
Prepared and edited up to 5 PowerPoint presentations per week.
Maintained Executive calendars using MS Outlook Express.
Ordered and maintained budget for office supplies.

Program Analyst

Confidential, Laurel, Maryland

Responsibilities:

Served as information resource contact for up to 50 internal and external visitors to office each week. Additionally, shared information re. Public Building Services and Federal Acquisition Services.
Developed and updated procedures for the review of the Office Acquisition Plan.
Updated outreach handouts, information packages and presentations for SBUC internal and external clients using MS Word, Excel, and PowerPoint.
Helped to plan and execute arrangements for special events and conferences.
Handled day-to-day activities in the absence of the Director.
Assured responses to requests for action and information were processed promptly.
Provided support to Public Building Services

Program Assistant

Confidential, Riverdale, MD

Responsibilities:

Provided total office support for 8 Program Coordinators and the Program Director.
Maintained Director’s calendar using MS Outlook Express
Typed/proofread all outgoing correspondence for grammatical accuracy using MS Word.
Prepared responses about FCI’s Residential and Vocational Programs for up to 20 routine inquiries per week.
Negotiated contracts with service providers with a view towards best value.
Initiated and negotiated with vendor to secure Identification Cards (ID’s) for all FCI employees.
Maintained automated databases for CPR/First and Maryland New Hire.
Maintained and updated personnel files using MS Excel spreadsheet.
Advised new hires on multiple medical and dental plans and processed completed applications.
Planned and coordinated monthly In-services for employees.
Created monthly newsletter to keep employees informed about upcoming events.
Used MS Word and Excel to develop and implement new office forms, thereby expediting documentation process and decreasing time spent on preparing reports.

Administrative Support

Confidential, Washington, DC

Responsibilities:

Prepared all outgoing correspondence using MS Word and WordPrefect.
Prepared graphs and charts using WS Excel and Powerpoint
Screened all incoming calls and directed appropriately to supervisor and staff of up to 20.
Arranged travel and itineraries for supervisor and staff.
Processed TSO’s (Transfer of Station) for federal employees, adhering to all Federal Travel Regulations (FTR).
Updated and maintained office filing systems.
Used MS Outlook Express to schedule appointments and maintain supervisor calendar.