Administrative Support Resume
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SUMMARY:
- Acquire a position as an Administrative Professional.
- Top Secret clearance (Active)
- Skilled meeting and event coordination
- Experienced database and records management
- Expert in research and analysis
- Proficient in Microsoft Office
- Qualified correspondence creation, editing and tracking
- Accomplished travel arrangement
TECHNICAL SKILLS:
- Internet Explorer
- Microsoft Access
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office Professional
- SharePoint
- WordPerfect
- GroupWise
- Lotus Notes
- Unix
- PeopleSoft
- Dbase
- Database/Data Entry/Schedule Documentation
- Writing/Proofreading/Editing
- Document
- Type 60 wpm
- Management/Organization
- Scheduling/Workflow Management
- Word Processing/Document Presentations
- CableXpress
- Travel Management Systems
PROFESSIONAL EXPERIENCE:
Confidential
Administrative Support
Responsibilities:- Assist with managing the organizations operation and maintenance for a fleet of 1,450 motor vehicles through the National Vehicle Lease Program; Works closely with vendor to ensure smooth transition of vehicle replacement as needed.
- Coordinate swapping of vehicles between Field Offices and local Enterprise branch offices due to surveillance or mechanical issues on a daily basis; Ensures registration, tags and inspections are current;
- Monitors vehicles by a reporting system, Automated Rental Management Systems (ARMS), which enables tracking and supervision of fleet operations; Responsible for ordering Fuel Cards and running reports via WEXonline;
- Keeps Program Coordinators and drivers informed on the fleet program;
- Serves as a source for support of unexpected repair coverage and offers guidance on maintenance issues an authorization repairs through Wright Express; Responds to requests for service and assistance by making independent judgments and decisions; Participates in meetings.
Confidential
Declassification Analyst
Responsibilities:- Conduct initial declassification reviews in support of the Department of Defense (DoD) Automatic Declassification Program; analyze unclassified and classified documents to determine the appropriate action needed in accordance with section 3.3 of Executive Order (E.O.) 13526; correctly apply declassification guidance; apply proper records management techniques to ensure the integrity of reviewed material.
Confidential
Administrative Support
Responsibilities:- Provided management analysis support to the IAO - HSSTAC staff by attending HSSTAC meetings; coordinate/host webinars to support virtual meetings; design/execute relational database using SharePoint/other programs for tracking committee candidates, members, and recommendations; draft, edit, prepare documents to meet Section 508 compliance; maintained and monitored HSSTAC departmental expenditures to ensure proper allocation of budgeted funds on a daily basis.
Confidential
Administrative Support
Responsibilities:- Providing professional administrative services to assist the EES Conference Approval and Reporting Function (CARP).
- Completing the processing and review of Training Event Packets (TEPs) to include but not limited to confirmation of estimated costs for lodging, airfare, airport transportation, travel to and from airport, airport parking, meals and incidental (MI&E), and other miscellaneous costs (i.e. ATM transaction fee, baggage fee, hotel internet).
- Completing conference close out and reporting actions.
- Collecting all post conference events documents from assigned events.
- Completing a variety of administrative functions including the development and completion of various documents and reports as required supporting the conference approval and reporting function.
- Monitored and maintained departmental expenditures to ensure proper allocation of budgeted funds on a daily basis.
- Provided biweekly budget report to Director of EES.
Confidential
Project Coordinator
Responsibilities:- Coordinated and facilitated governance board and committee meetings, including scheduling agendas, briefings, and action items.
- Tracked all governance - related action items.
- Created Project Summary Charts and Information Technology Requirements to track customer requirements and requests.
- Coordinated, collected, reviewed, validated and compiled information from a variety of sources and in various formats, and prepared briefing packages.
- Performed data-entry using the Agency Database, SharePoint, and the Project Summary Charts business application.
- Prepared reports and presentations using programs from MS Office (Excel, PowerPoint and Word) as well as the Agency Database.
- Scheduled conference room and/or teleconference bridges (to include video teleconferencing)
- Ensured all meeting participants receive and understand detailed information on the purpose/agenda, location, and main point of contact for the meeting.
- Ensured briefings are loaded on the A/V system, and the system is running properly
Confidential
Programs Directorate (PGM) Coordinator
Responsibilities:- Responsible for correspondence flow from the Programs Directorate by consolidating, proofreading, editing and submission of action memorandums, information memorandums, read aheads, and official memorandums and letters.
- Consistently monitors Staff Action Control and Coordination Program (SACCP) assisting Action Officers, Division Chiefs and Principal Director (PD) to ensure suspense dates are properly assigned and met.
- Prepared and submitted weekly action item status reports.
- Tracked Programs Directorate training requirements and completion.
- Tracked QMR actions and status, providing bi - weekly status to GPM PD.
- Tracked satellite offices actions and status, providing bi-weekly status report to PGM PD.
- Records management for Humanitarian Assistance, Disaster Relief & Mine Action and Weapons Divisions
- Provided support for ad hoc administrative requirements as assigned by the PGM PD
Confidential
Administrative Assistant III
Responsibilities:- Coordinated executive meetings, telephone conference calls and departmental meetings as well as meetings with external parties, including event planning and special projects, prepare and maintain various reports and metrics as required.
- Answered the telephone, opened and screened mail, prepared expense reports, maintained office supplies, prepared, typed and proofread general correspondence/documents, organize, maintain and file all correspondence, documentation and presentations, monitor office supplies budget, and code invoices.
- Coordinated and maintained calendar/schedule and travel itineraries.
- Maintained a highly detailed and constantly evolving contact lists.
- Prepared PowerPoint presentations and MS Excel spreadsheets and develop other materials as needed for meetings.
- Interacted in a highly professional manner and communicate daily with executive staff, candidates, external customers/clients and corporate - wide personnel.
- Monitored and maintained departmental expenditures to ensure proper allocation of budgeted funds on a monthly basis.
- Provided monthly budget report to Principal.
- Performed other duties as assigned.
Confidential
Management Analyst/Office Manager
Responsibilities:- Organized and coordinated the Confidential ( Confidential ) operations and procedures to ensure organizational effectiveness and efficiency.
- Analyzed and evaluated management proposals at various stages of development to ensure compatibility with existing policies and programs.
- Advised and assisted in drafting regulations and procedures to implement proposed changes.
- Provided management advice and assistance to resolve problems and issues arising between proposed changes and other policy and operating requirements.
- Monitored maintained departmental expenditures to ensure proper allocation of budgeted funds on a daily basis using DHS and DOS accounting systems.
- Provided monthly budget report to Director and Deputy Director of Confidential /
Confidential
Office Manager/Executive Assistant
Responsibilities:- Planned, organized and scheduled meetings and roundtable for Chief, and Branch Chiefs of Diplomatic Security (DS)/Policy and Planning Division (PPD).
- Ensured visitors and customers are directed appropriately.
- Oversaw the coordination of several programs and projects as directed by the Chief, PPD.
- Created and maintained an accurate database of all incoming and outgoing correspondence.
- Monitored and maintained departmental expenditures to ensure proper allocation of budgeted funds on a monthly basis.
- Provided monthly budget report to Director and Branch Chiefs of PPD and upon request.
- Facilitated the Oversees Security Policy Board (OSPB) meeting.
- Composed and edited a variety of correspondence and reports.
- Assembled material for use in briefings, conferences and presentations.
- Reviewed correspondence for accuracy and completeness, prepare public presentation outlines, and develops standard or form letters and replies to inquiries.
- Ensured the accuracy of time and attendance using Time and Attendance Report (TANDA) and Time and Attendance Telecommunications Line (TATEL).
- Arranged official travel using Travel Manager to include but limited to processing airfare, lodging, MI&E, and authorized approval cycle.
- Produced and maintained hard and soft copy files of classified and unclassified documents.
- Prepared and delivered pertinent briefing materials for senior staff as necessary.
- Maintained an effective action suspense tracking system and screens staff actions to ensure compliance with standards.
- Participated in strategic planning of existing and future activities.
- Performed office automation work requiring the use of software applications.
- Facilitated the update of PPD website.
- Prepared, received, and researched cables using CableXpress.
- Performed the duties as the Unit Security Officer.
Confidential
Secretary
Responsibilities:- Provided clerical and administrative support to the Director and staff.
- Organized and evaluates office procedures to ensure an effective and efficient flow of work, reducing redundant paperwork and approvals by half.
- Principal time keeper, maintains office filing system, accurately prepares and distributes correspondence.
- Maintained Electronic Document Management System.
- Maintained and updates Enhanced Sharing Database.
- Maintained and updates Resources Sharing Office website.
- Monitored and maintained departmental expenditures to ensure proper allocation of budgeted funds on a monthly basis.
- Provided monthly budget report to Director.
- Ensured that VA/DoD Sharing Agreements are logged into the VA/DoD Sharing Database, promptly technically reviewed, and approvals returned to field facilities within 7 calendar days from receipt in VACO.
- Managed the VA/DoD Database to eliminate errors and expired agreements.
- Suggested improvements to the database.
- Performed a bi - annual clean-up of the database.
- Coordinated the Federal Strategic Health Alliance (FEDS HEAL) contract with the Federal Office of Occupational Health and the US Army Reserves for VHA including marketing the program and negotiating annual updates on prices and services.
Confidential
Administrative Support Specialist
Responsibilities:- Provided clerical and administrative support to the Executive Director.
- Organized and evaluated office procedures to ensure an effective and efficient flow of work, reducing redundant paperwork and approvals by half.
- Coordinated planning and logistics for Distance Digital Video System (DDVS) and Secure Video Teleconference System (SVTS) meetings, preparing agendas, minutes, financial reports, and confidential documents for the team members.
- Improved customer relations skills by practicing techniques to exercise diplomacy and employ active listening skills.
- Trained office staff to operate and maintain database system, including data entry, report generation, queries, spreadsheets, and graphic presentations and data archives.
- Recruited, trained, and evaluated office support staff.
- Mentored new employees on company objectives, business standards, and employee expectations.
- Managed Army Distance Learning (ADL) e - mail from management and engineers.
- Maintained and updated ADL and Air Force color charts, site status, and site information weekly.
- Produced weekly ADL summary Usage Report and ADL Actual versus Planned Usage Report.
- Managed departmental meeting schedules to eliminate conflicts and ensure the availability of all necessary attendees.
