Site Manager / Information Systems Support Specialist Resume Hillsboro, WI - Hire IT People

SUMMARY:

Highly educated and skilled Information Technology Professional with over 11 years’ experience in providing solutions to both business customers and end - users. Adept at using a wide breadth of knowledge to scope action plans to fit budget restrictions while achieving value added benefits.
Served as Site Manager for a hospital, focused on operational readiness.
Developed corporate wide application delivery and patching standards.
PowerShell scripting for Exchange and Active directory.
Security minded implementations with best-practices and least privilege.
Access Control List policies, and Access Based Enumeration (ABE) principles.
Security audit compliance and standards.
Regulatory compliance considerations such as HIPAA, etc.

TECHNICAL SKILLS:

MCTS: Virtualization, MCTS-SCCM

Operating Systems: Windows 7 / 8 - Server 2008 / 2012 .

Server Technologies: Active Directory, Group Policy, Deployment Services, MDT, System Center, Configuration Manager, Hyper-V, Exchange, SharePoint (Minimal), SQL, HMS, EPIC, iSCSI.

Utilities: Anti-Virus Norton, MacAfee, AVG, NOD32.

Malware: Spybot, Ad-Aware, Hijack This

Programming Languages: Java, VB.Net

PROFESSIONAL EXPERIENCE:

Site Manager / Information Systems Support Specialist

Confidential, Hillsboro, WI

Responsibilities:

Strategic planning and budgeting.
Lead for hardware selection, and deployment of technology solutions.
Administration of AD, DNS, DCHP, Exchange, Sequel, File and Print server.
Designed and implemented Hyper-V Host platforms and guest VM’s.
System Center leveraged for application deployment, patching, and monitoring.
Desktop engineering. (System Center, WDS, MDT 2012)
Able to leverage scripting in both PowerShell and VBS.
Adept with tools such as ping, tracert, nslookup, etc.
Manage antivirus solutions.
Configure, monitor, maintain networking switches.
Storage Area Network (SAN) Administration & Maintenance - EMC.
Site lead for deployment of Epic, Lawson’s, MFD printers.
Site lead for domain migration, corporate wide OS upgrade from XP to Win 7.
Process Improvement projects - UML Diagramming.

Table Games Dealer / Supervisor

Confidential, Wisconsin Dells, WI

Responsibilities:

Provide great customer service.
Conflict resolution / de-escalation tactics.
Served on committee to revise training manuals.

Help Desk I

Confidential, Madison, WI

Responsibilities:

Troubleshoot connectivity issues.
Ensure customer account security & integrity.
Customer Support for software installation.

We provide IT Staff Augmentation Services!

Site Manager / Information Systems Support Specialist Resume

Hillsboro, WI

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