Support Technician/Network Administrator Intern Resume

SUMMARY:

Being committed to providing professional IT/Telecommunication services to support a work environment that fosters effective teamwork & high achievement in accomplishing organizational goals, while assisting in the company’s growth.

PROFESSIONAL EXPERIENCE:

Support Technician/Network Administrator Intern

Confidential

Responsibilities:

Handled Level I support for software migration
Created, tracked & closed service tickets
Provided basic network level support password resets, data recovery, printer issues, pc maintenance

Help Desk Technician

Confidential

Responsibilities:

Installation & de - installation of computer hardware & software
Strong customer service skills (active listener, problem solver, etc)
Ability to construct Cat5 Ethernet cables: Straight-Thru & Crossover
Experience in Microsoft Office Suite 2003 & 2007 - Word, Excel and PowerPoint
Familiar with installing & troubleshooting Terrestrial systems such as T1, DSL & Cable internet

Help Desk Technician

Confidential

Responsibilities: