Sales AssociateÂ Resume Washington, DC. - Hire IT People

SUMMARY:

10+ years’ customer service experience; with ability to resolve complaints and increase company sales
Creatively skilled in writing newsletters, emails, memos, and reports; with 2 published online articles
Supervised and trained new employees in administrative tasks and company procedures
Trained in Grant Writing, Grant Management, Microsoft Office, and Processing Loans

PROFESSIONAL EXPERIENCE:

Sales Associate

Confidential, Washington, DC.

Responsibilities:

Engage 50+ customers daily in person and over the phone, offering assistance and answering inquiries about store merchandise
Complete sales transactions of up to $500; receiving cash, checks, credit cards, and other cash substitutes
Count and balances funds and turns in receipts to cash office.
Receive and process incoming/outgoing merchandise packaging.
Multitask cashiering, answering phone, providing service, and maintain sales floor.

Volunteer/ Administrator

Confidential, Washington, DC

Responsibilities:

Scheduled appointments, business meetings, and arranged and book business and family travel.
Implemented and produced weekly 5th Grade Room Report newsletter to inform teacher and parents of upcoming events.
Elected as secretary to the University of the District of Columbia’s Child Development Center (now UDC Lab School) recording and distributing minutes, developing fliers and newsletters.
Collected classroom activity funds and organized class room activities for the 5th grade class
Supervised around 20 children, aged 10 - 11, during school activities and field trips

Member Service Representative/Teller

Confidential, Alexandria, VA

Responsibilities:

Processed 50+ transactions daily, including member deposits, withdrawals, transfers, loan payments, money orders, in accurate and efficient manner.
Processed and disbursed around 30 loan requests through LNAP weekly, reviewing and discussing credit bureau information with the applicant.
Answered and processed all requests for information on services offered by the Credit Union, which included regular share accounts, share checking accounts, certificate of deposit, IRA, direct deposits, allotments, ATM/check card service, and online services.
Interviewed members applying for loans.

Assistant Manager

Confidential, Fairfax, VA

Responsibilities:

Trained and supervised new associates and processed timesheets for payroll.
Opened and closed store, performing cashier duties, inventory, setting up displays for promotions.
Made change orders, and took midday and nightly deposits to bank.