SUMMARY:

• 15 years of progressive technical experience in cellular wireless network engineering and operations.
• Comprehensive working knowledge of LTE, WCDMA and GSM signaling and transport technologies.
• Solid background in Core/RAN/transport operation, integration, optimization, configuration, fault management.
• Solid understanding and working knowledge of LTE, 3G WCDMA and 2G GSM wireless technologies.
• Experienced working in team player role to complete large and time sensitive projects.
• Strong ability to effectively identify and resolve emergency and fault situations and perform post resolution root cause analysis.
• Ability to quickly grasp complex issues and proactively learn new systems, processes and technical procedures.
• Experienced interpreting KPI for network integrity - accessibility, retainability, mobility and throughput.
• Solid expertise with testing, configuration, migration and troubleshooting of live transmission facilities: Ethernet, IP, ATM, frame relay and fiber optic transport facilities (OC48, DS3/T3, DS1/T1, and DS0).
• SIGTRAN SS7 implementation and interconnect translations experience.
• Expertise with Confidential CPP and AXE - scripting, configuration and advanced fault handling.
• High proficiency with Confidential tools - ENM, OSS-RC, AMOS/Moshell scripting, Winfiol, ALEX, EMAS, NCLI, SMO.
• Nokia WCDMA nodeB integration and troubleshooting, IUB expansion and IP migration using OSS.

PROFESSIONAL EXPERIENCE:

Switch Operations Technician

Confidential, California

• Switch operations role supporting LTE, UMTS and GSM cellular networks for California and Nevada markets.
• Support day to day operations including FOPS and RF network support, facilities oversight and network optimization and troubleshooting.
• EnodeB, nodeB, RNC, BSC, BTS, PICO (small cell) and DAS scripting, integration, commissioning support and troubleshooting.
• Ethernet (AAV,MLPPP), T1/T3 and microwave IDU transport testing, troubleshooting and implementation including Alcatel CSR/MAD circuit commissioning and acceptance testing (Lumos/Spirent RFC and Net Quality).
• Familiarity with current Confidential procedures and tools: PIER, OneConsole, SLIPED, ANPS, ENPS, LUMOS, RIOT, Granite, etc.
• Facilities experience with Opticool systems, Liebert CRAC Cooling System, Fike Fire Suppression and Trane Chiller Sequencers.

Tier 2 RAN Technical Support Engineer

Confidential, Washington

• Carried out expert level diagnostic investigation to resolve service impacting issues/emergencies and collaborate with peer support teams to resolve problems in the shortest timeframe possible.
• Supported LAB testing and implementation of new Confidential L14B SW release for LTE - from initial LAB regression and legacy testing to first office application (FOA) and GA.
• Provided LTE Amos scripting support for new QCI changes to support video over LTE.
• Performed national audit of RNC VLAN to proactively identify and resolve potentially service impacting router mismatches.
• Coached and delivered technical guidance and training to junior technicians and engineers (NOC 1.5 and switch ops teams).

WRAN RNC Support Engineer

Confidential

• Provided advanced UTRAN support for RNC (8200 Evo, 3820, 3810), RXI and nodeB RBS (3000/6000).
• Created and executed scripting data requirements for RNC and nodeB RBS network changes/fault resolution.
• Supported both switch and field operations, new cell/RBS integrations, carrier additions, performance and fault management.
• Performed WRAN KPI analysis and resolution of performance degradations utilizing PMR reports, traces, event and fault logs.
• Delivered O&M training and knowledge transfer to local engineering staff, including creation of training curriculum.

Network Switch Operations Technician

Confidential, Florida

• Created data translations for Nokia RNC and Alcatel MSN integration into live network - including SS7 provisioning, multiple nodeB rehomes to support new growth, RNC and BSC LAC splits/re-LACs, MNC standardization project, new site integrations, Alcatel (MSN RSP) and Tellabs DACS hardware transport expansion projects.
• Performed DS3 T3/DS1 T1 traffic migration and verification from existing hardware to newly integrated nodes.
• Configuration and troubleshooting of Nokia WCDMA WBTS including ATM to IP migration, transport testing.
• Created and implemented trunking and transport scripting for new trunk additions/expansions, acceptance testing, and isolating and resolving issues by standardizing glare & hunt sequence parameters.
• Co-ordinated and implemented RBS network changes with RF and Field operations teams.

UTRAN MSN Provisioning Engineer

Confidential, California

• Provided Tier 2 support Confidential RNC and nodeB for switch and field operations.
• Created and executed configuration scripts for Confidential RNC, nodeB, Alcatel 7670 MSN, Tellabs 5500 DACS and 8860 MSN ATM node.
• Performed T1 migrations, IUB link expansion, identified and corrected ATM/IMA mismatches between RNC, MSN, RXI and nodeB RBS.
• Supported maintenance window activities for RNC/MSN configuration changes, rehomes and nodeB integrations.
• Assisted in creation and training of a new Escalation team to support field operations activities.

BSC Support Technician

Confidential

• Provided advanced BSC/ BSS Support for Confidential BSC and BTS nodes.
• Isolated and repaired chronic BSC/BTS node network faults and prepared customer fault resolution documents.
• Performed analysis of network KPI and provided suggestions/resolutions to improve performance.
• Delivered in-depth training to local engineers to take up operational responsibility.
• Worked closely with service delivery managers to resolve escalated faults and customer CSR’s.

Switch Operations Technician

Confidential, Florida

• Supported multiple Confidential AXE 810 MSC/BSC nodes including fault handling, route creation/augmentation, group switch device conversion, SS7 signaling interconnect scripting and implementation, A-interface and Abis modifications, announcement modifications, etc.
• Support FOPS and RF for BTS scripting, commissioning and integration testing of Confidential RBS 2000 series into live network.
• Tested, provisioned and migrated trunking and T1/T3 transport circuits using Tellabs DACS and Alcatel transport nodes.