Administrative Specialist Resume Baltimore, MD - Hire IT People

SUMMARY:

Assisted individuals and the community with healthcare applications and navigation of Maryland Health Connection
Informing individuals on eligibility and redeterminations for Cost Sharing reduction and Advanced Premium Tax Credits.
Educated individuals on state and agency policy and regulations.
Over 15 years’ experience progressively responsible experience in collections and management.
Proficient in word, power point and excel programs, including AS400, Oracle, Citrix
Extremely detail oriented and able to work with minimal supervision.
Display strong analytical, troubleshooting, negotiation, organizational and interpersonal communication skills.

PROFESSIONAL EXPERIENCE:

Confidential, Baltimore, MD

Administrative Specialist

Responsibilities:

Assisted individuals and the community with healthcare applications and navigation of Maryland Health Connection
Informing individuals on eligibility and redeterminations for Cost Sharing reduction and Advanced Premium Tax Credits.
Educated individuals on state and agency policy and regulations.

Confidential, St. Louis, MO

Account Resolution Manager

Responsibilities:

Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers.
Comply with federal, state and company policies, procedures, and regulations.
Compile statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.
Perform general office duties such as filing, answering telephones, and handle routine correspondence.
Monitor status of losses and accounts to ensure that payments are up to date.

Confidential, St. Louis, MO

Collector

Responsibilities:

Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Advise customers of necessary actions and strategies for debt repayment.
Confer with customers by telephone to determine reasons for overdue for overdue payments and to review the terms of sales, services, or credit contracts.
Perform varies administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
Locate and monitor overdue accounts, using computers and a variety of automated systems.

Confidential, St. Louis, MO

Collector

Responsibilities:

Receive payments and post amounts paid to customer accounts.
Record information about financial status of customers and status of customers' financial situations.
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

Confidential, Salem, NC

Medical Billing Collector

Responsibilities:

Arrange for debt repayment or establish repayment schedules, based on patients' financial situations.
Record information about financial status of patient and status of collection efforts.
Answer patient questions regarding problems with their accounts.
Receive payments and post amounts paid to patient accounts.
Contact insurance companies to check on the status of claims payments and write appeal letters for denial on claims.

Confidential, Winston - Salem, NC

Mortgage Collector

Responsibilities:

Calculate clients' available monthly income to meet debt obligations or loan modifications.
Assess clients' overall financial situation by reviewing income, assets, debts, expenses, credit report and other financial information.
Advise clients or respond to inquiries about financial matters in person or via phone, email, or Web site.
Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
Handle customer complaints and take appropriate action to solve them.
Review and update credit and loans files.
Arrange for maintenance and liquidation of delinquent properties.