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Scom Admin Resume

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SUMMARY:

  • 5+ years as a SCOM admin/MP Author, exposure to SCCM and Service Manager.
  • 5+ years working with SSMS, SSRS. Exposure to SQL Always On practices.
  • 5+ years working in an Enterprise environment with 5000+ servers.
  • 5+ years applying security updates to an Enterprise environment to include failover practices for clustered servers and SQL Always On.
  • 3+ years using TFS, Visual Studio.
  • 3+ years using Compuware (Gomez) outside in monitoring for web sites.

PROFESSIONAL EXPERIENCE:

Confidential

SCOM Admin

Responsibilities:

  • Daily monitoring/management of both SCOM 2007R2 SCOM 2012 management groups.
  • Creating and editing custom management packs to meet feature team s needs.
  • Monthly patching of the SCOM management groups to insure security compliance.
  • Working with feature teams to create, tune and deploy Gomez scripts for outside in transactional step monitoring, then creating the monitoring in SCOM for alerting.

Confidential

SCOM Admin

Responsibilities:

  • Daily monitoring/management of both SCOM 2007R2 SCOM 2012 management groups.
  • Using a weekly change management process to update monitoring based on customer needs.
  • Escalation point for Tier 1 to get assistance.
  • Monthly patching of 15 separate management groups.
  • 24x7 rotating on call for Federal domain.

Service Engineer

Confidential

Responsibilities:

  • Daily monitoring of a 4000+ server SCOM environment.
  • Management Pack author using SCOM authoring console.
  • Implementation of SCOM Audit Collection Service in both SCOM 2007R2 and 2012.
  • Monthly patching of the SCOM management groups to ensure security compliance.
  • Exposure to creating iLo DHCP scopes.

Confidential

Tier 2 Support Engineer

Responsibilities:

  • Daily management of a 1000+ server property to include tracking and updating of all firmware.
  • Monthly patching of Web and SQL front end servers while minimizing customer impact.
  • Server rebuilds using Altiris and iLo for Server 2003, 2008 and SQL Server 2005, 2008.
  • Clustering of servers using NLB manager and Server 2008.
  • Initiating and tracking of Network and Keynote investigations.

Confidential

Tier 2 Infrastructure Lead

Responsibilities:

  • Direct team members as needed to maintain OLA/SLA obligations.
  • Distribute workload to team.
  • Ensure all Operations Center equipment is maintained.
  • Drive improvements.
  • Update training documentation and procedures as needed.

Confidential

Responsibilities:

  • 24x7 Incident management
  • Escalations to Engineering teams as needed.
  • Monthly patching working with the Engineering teams.
  • Create and maintain reporting for SAL compliance.

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