Senior Technician Resume Englewood, CO - Hire IT People

SUMMARY:

Over 10 years of experience as a STB tester.
Over 10 years of experience with set top boxes.
Over 10 years of experience in Telecom and Cable domain.
Possess excellent project management and communication skills.
Possess Microsoft Word and excel skills.
Have minor/beginner knowledge of Linux, Python, and SQL.
ALM Quality Center and Jira
Sling TV devices: Roku, Android, Microsoft IOS/TVOs, Mac, Chromecast, Xbox One, and Amazon Fire Stick.

PROFESSIONAL EXPERIENCE:

Confidential, Englewood, CO

Senior Technician

Responsibilities:

Testing Sling TV on numerous devices Roku, Android, Microsoft Windows 10, IOS/TVOS, Mac, Chromecast, Xbox One and Amazon Fire Stick.
Validate software and hardware for various set top boxes (STB) that EchoStar produces for Dish Network, Express VU Bell Canada, and Dish Mexico to ensure there aren’t any bugs or failures with the software or hardware.
Worked closely with other teams to validate automation for Web Applications using STB Tester with Python scripts.
Train and mentor new hires, contractors, and interns to increase their knowledge and prepare them for “real” tests.
Execute new test end to end that will be added to the system in the near future verifying that the current software or hardware can handle the change with no issues.
Assist Hardware Qualification and other teams in meeting aggressive deadlines.
Work closely with the Engineering Systems support teams which include Project Managers, Engineers, Directors, and at times Vice President of the department to identify and resolve issues that are happening in the field.
Perform duties of a Lead Technician which include assigning tasks to technicians, providing status updates of test in meetings and occasionally leading meetings.
Develop spreadsheets to effectively communicate test results.

Confidential, Broomfield, CO

Engineer

Responsibilities:

Validate software and hardware for various set top boxes (STB) that Confidential produces to ensure there aren’t any bugs or failures with the software or hardware.
Execute new test end to end that will be added to the system in the near future verifying the current software or hardware can handle the change with no issues.
Work closely with the other support teams which include Project Managers, Developers, and Engineers of the department to identify and resolve issues that are happening in the field.

Confidential, Commerce City, Co

Safety Assistant

Responsibilities:

Ensured that the over the road drivers are following the Hours of Service laws and turning in all supporting documents that track and match up with the routes they took to get from one customer to the other.
Performed data entry to ensure that tractor truck and trailer maintenance records were up to date.
Used Excel to create daily time logs that drivers used to verify their time of service on and off duty.

Confidential, Denver, CO

Examiner I

Responsibilities:

Provided customer service to the public concerning their driving privileges.
Distributed an array of written tests for all customers seeking a driving learner’s permit for a regular car, motorcycle, or a commercial vehicle.
Administered the driving skills test.
Supervised the office with a staff of 10 or more employees on occasion, while management was out of office.
Trained new hires on the driver license system.