IT Consultant Resume Springs, FL - Hire IT People

SUMMARY:

Proven ability to work efficiently and accurately in a fast - paced environment with tight deadlines.
Highly driven and willing to pursue tough goals, and known to go beyond job expectations.
Quick to apply new concepts and training into an ever-expanding repertoire.
Nagios Admin
AD Admin
Barracuda Firewall Support
Trend Micro OfficeScan Admin
VMware
Disaster Recovery
Windows (XP-10)
Linux (Fedora/Debian) iOS/ Android OS
System Troubleshooting and Configuration Support puTTY, RDP, GoToAssist, Screen Connect
VPN Support

PROFESSIONAL EXPERIENCE:

IT Consultant

Confidential, Springs, FL

Responsibilities:

Provide onsite and remote IT support for one of the largest home builders in the state of Florida.
Configure, install, and maintain desktop and laptop images.
Actively monitor and maintain a Nagios support system for network and system outages.
Create support documentations that improves work flow and decreases user down time.
Provide desktop security by utilizing resources at hand to prevent and eliminate threats.

Senior Remote Support Technician

Confidential, Fort Myers, FL

Responsibilities:

Trained and mentored both new and past technicians in the latest troubleshooting techniques in a wide variety of computer systems.
Supervised and supported 10-15 lower level technicians in day-to-day operations.
Remotely repaired computers as part of an IT help desk that serviced well over 100,000 clients a year.
Helped coordinate the in-house ticketing system to ensure all tasks were completed in a timely and orderly manner.

Sales Representative

Confidential, Fort Myers, FL

Responsibilities:

Received a company commendation for going beyond the paradigms of my position.
Developed a strong rapport with customers that helped promote a successful work environment by exceeding customer expectations and providing top-notch service.
Executed key company sales initiatives that helped facilitate growth and increased revenue.

Assistant Store Manager

Confidential, Fort Myers, FL

Responsibilities:

Achieved and surpassed weekly sales goals by well over 25% by maintaining a well-organized, clean, and fully stocked store.
Improved store benchmark ratings by doubling customer involvement in the store monthly survey.
Aided in coaching and training an underdeveloped staff into a highly efficient organized team.

Photo Center Supervisor

Confidential, Pine Island, FL

Responsibilities:

Inspected all customer orders to guarantee the highest quality of service was rendered and to eliminate unnecessary expenditures caused by mistakes.
Oversaw implementation of the latest training in the newest of photo printing processes.

Impress Associate

Confidential, Fort Myers, FL

Responsibilities:

Designed and printed logos, business cards, posters, and newsletters for a wide variety of clients.
Improved department workflow by overseeing inventory purchasing, and maintaining an organized easy to navigate receiving area.