It Specialist, Programming Resume
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Albany, NY
SUMMARY
- Highly-effective and motivated Business Analyst/Project Manager with the technical expertise and business acumen necessary to take multiple projects at a time through their entire lifecycles: from inception to delivery with hands on understanding from both a business and a technical viewpoint.
- Able to translate business requirements and objectives into successful system solutions.
- Exceptional organizational project management and leadership skills, business process mapping and end-user testing expertise.
TECHNICAL SKILLS
- Word, Excel, PowerPoint, Microsoft Project, Visio, etc. and coding in Visual Basic and SQL.
- Time management
- Human resources management
- HIPAA compliance manager
- Project planning and development
- Excellent problem solving abilities
- Excellent communication skills
- Organized, team player
- Good negotiator
- Managing multiple project simultaneously
- Working with shifting priorities
- Good Interpersonal skills and role model
- Quickly grasps business needs and priorities
- Training, training coordination
- Business development
- Business artifacts documentation
- Business process mapping
- Database design
- SOA
- Design development
- IT security best practices
- Full lifecycle development
- Web application development
- QA tools
- Website maintenance and design
- Documentation
- Written contracts
- Vendor assessment
- Feasibility analysis
WORK HISTORY
Confidential, Albany, NYIT Specialist, Programming
Responsibilities:
- Business Analyst and Project Manager for existing and new development projects
- Choose sub-vendor via RFP process and manage work done by that and other vendors
- Design new systems and design integration of other software and services
- Managed work of multiple groups and projects simultaneously
- Assisted with HR decisions
- Created and gave webinars and presentations to all levels: development teams, upper management and other state’s representatives
- Wrote contract for use of cloud service created by another government entity (national US DOL)
Systems Analyst / Windows Specialist
Responsibilities:
- Design new systems and design integration of systems
- Create and enforce computer security policies and procedures
- End user support and training of staff, installed new helpdesk service for client base
- Installation and configuration of new Windows computer networks for clients as well as organized, maintained and improve existing networks
- Created computer programs, database systems, and oversaw client helpdesk questions
- Technical supervisor for employees: programmers, helpdesk employees, installations
- Ensured network, system and data availability and integrity through preventive maintenance and upgrades
- Consistently met deadlines and requirements for all production work orders
- Managed creative projects from concept to completion
IT Consultant, Computer Support
Responsibilities:
- Create and enforce computer security policies and procedures
- End user support and training of staff
- Creation and upkeep of websites for company and outside clients
- Manage data conversion and upkeep of CRM
- Ensured network, system and data availability and integrity through preventive maintenance and upgrades
- HIPAA Compliance Specialist
- Human resource and employee benefit consulting IT support for external clients
Computer Consultant
Responsibilities:
- Create and enforce computer security policies and procedures
- End user support and training of staff
- Creation and upkeep of websites
- Developed computer programs and database systems
- Assist with choice and procurement of best off the shelf products to fit client needs
- Ensured network, system and data availability and integrity through preventive maintenance and upgrades
