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Customer Service Desk/lead Generator Resume

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SUMMARY:

Obtain a position with a company where expensive sales experience, critical thinking, focused customer service and professionalism is paramount in a corporation’s overall sales strategy. An independent, self - starter that enjoys flexibility in a position.

EXPERTISE AREA:

  • Creativity
  • Collaboration
  • Critical Thinking
  • Communications
  • Flexibility/Adaptability
  • Professionalism

PROFESSIONAL EXPERIENCE:

Confidential

Customer Service Desk/Lead Generator

Responsibilities:

  • Customers Confidential at all time. Handle all facets of customer service, Sales, Special Services, Phones Sales, will calls, deliveries.
  • Follow all corporate directives regarding handling the service desks including but not limited to knowing return policies, special order sales, vendor, corporate interactions.
  • Creativity and communication skills to generate sales of $3.6M.
  • Further sales skills to reach these goals were flexibility and adaptability to reach desired budgeted sales plan along with critical thinking and collaboration between departments and upper management. At all times maintain a strict code of professionalism.

Confidential

Customer Service Desk/Lead Generator

Responsibilities:

  • Current on the Confidential and Laughing Cow team, working with Samsung Galexy Tablet checking stock levels, POS and overall merchandising of product.
  • Servicing Giant Foods, Safeway, Shoppers Food Warehouse, Target, ShopRite.
  • Maintain proper level of stock, displayed appropriately with signage and favorable shelf placement.
  • Duties also included, but not limited to; setup, plan-o-gram execution, stocking, facing, rotating, and most importantly build relationships with store management.
  • Overall goal was to maximize sales and increase sales volume.

Confidential

Customer Service Desk/Lead Generator

Responsibilities:

  • Worked on the Confidential account covering 98 store’s (118 stops) in the greater DC Metro area.
  • The use of an I-pad to handle all merchandising activity for the full line of products.
  • Auditing, selling promotions item, maintain relationships with store management.
  • Stores include Giant Foods, Walmart, Harris Teeter, Safeway, and Shoppers Food Warehouse.

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