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Contract Specialist  Resume

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Washington, DC

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SUMMARY:

To obtain a career with a company where I can grow and learn within. Proficient at multitasking, able to communicate concisely and develop good working relationships with staff at all levels and supportive of continuous improvement for self - development and that of any business or organization.

TECHNICAL SKILLS:

  • Computers Skills: Hardware/Software/Server Applications, Networking, & IT Solutions
  • Microsoft Applications 2010 & 2013 (Visio, Word, Excel, Access, PowerPoint & Outlook)
  • Office Administration (Management, Detail Oriented, & Complete All Tasks Assigned)
  • Customer Service (Problem solving, Troubleshooting, Attention to Detail, Quality, Satisfaction, & Friendly)
  • Team Environment (Cooperative with Colleagues, Open-Minded, & Committed)
  • Experience with Microsoft Active Directory
  • Experience answering LMS questions

PROFESSIONAL EXPERIENCE:

Contract Specialist

Confidential, Washington, DC

Responsibilities:

  • Plans the overall approach to meet contracting program objectives for procuring a wide variety of requirements. Performs market research/analysis to determine availability of the requirement; analyzes market trends, commercial practices, conditions and technological advances and determines the sources to be solicited.
  • Procures a wide variety of services, commodities, and/or construction. Applies all statutory requirements including regulations, policies, procedures, business and industry practices, market trends, Government Accountability Office (GAO) and Comptroller General Decisions, public law, case law, and precedents to all acquisitions.
  • Executes post-award contract performance management actions on assigned contracts. Monitors and evaluates contractor performance for compliance with terms and conditions of contracts and ensures timely submission of technical progress reports and performance metrics.

Legal Research Associate

Confidential, Washington, DC

Responsibilities:

  • Legal assistant who examines legal history
  • Provide pertinent background on a case

Technical Support Specialist

Confidential, Baltimore, MD

Responsibilities:

  • Repaired technical tasks such as set-up, assembly, and installation workstation
  • Re-Name and Re-Image Work Station
  • Used a computer and one or more software programs or databases
  • Epic Team

One Call Help Desk (Contractor)

Confidential, Baltimore, MD

Responsibilities:

  • Repaired technical tasks such as set-up, assembly, and installation of components or equipment
  • Took calls in a high-volume call center and delivered exceptional customer service
  • Used a computer and one or more software programs or databases
  • Used Helpdesk Call Tracking application to log all service and update requests accurately and well detailed.
  • Collected data from customers to aid problem determination/resolution of request. Provides on-going follow up to customers until resolution of issue.

Sales Management Trainee

Confidential, Baltimore, MD

Responsibilities:

  • Originated rental agreements, callbacks and debit collection
  • Executed and implemented cost control methods
  • Communicated effectively via email, telephone or in person for escalated problem solving and conflict resolution
  • Generated new customers and cultivate prospective and existing relationships with current clients

Sales Associate

Confidential, Baltimore, MD

Responsibilities:

  • Greeted customers in a timely fashion while quickly determining their needs in a fast paced environment
  • Provided efficient customer service at the cash register
  • Engaged with customers in a sincere and friendly manner
  • Established and achieved personal and team sale goals while working in a team oriented environment
  • Developed awareness of Confidential ’s Fashion Rewards Program to enhance customer relationships with value added offerings
  • Corresponded with the Sales manager to execute sales timelines, price markdowns, and merchandise transfers

VOLUNTEER

Confidential, Baltimore, MD

Responsibilities:

  • Install and troubleshoot Personal Computers (PC) and laptops hardware and software.
  • Responds to and resolves help desk call with problems from staff on operating their PCs for purposes of word processing, graphics, spreadsheet, database and GroupWise, intranet and internet

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