SUMMARY:

• Certified Project Management Professional (PMP), Six Sigma Master Black belt (SSMBB), Business Analyst Professional (CBAP - IIBA), Certified in SAP FI (Finance)
• Over 14 years of strong experience in the IT Industry on in all phases of Software Development Life Cycle.
• Expert in Oracle Tools, Technology and Oracle E-Business Suite (Oracle Applications) RICE ranging the different versions of oracle applications, from version 10.7 to R12.
• Functional expertise in managing the implementation of ERP Systems entailing entire project cycle - Project Management, Business Analysis (Gap Analysis), Requirement Gathering, Development Handover, Integration Testing, Post-Implementation Support and End-User Training.
• Experience in various business industries such as retail, metals, manufacturing, information technology and construction.
• Experience in Implementation, configuration and Customization of Oracle Applications with an in-depth focus on Oracle modules like General Ledger (GL), Account Receivables (AR), Account Payables (AP), Fixed Assets (FA), Cash Management (CE), Purchasing (PO), Order Management (OM), Inventory (INV), Human Resources (HR) and General Ledger (GL).
• In-depth understanding of Financials and Manufacturing business (SCM) processes such as accounting, reporting, treasury - foreign currency hedging, letter of credit, revenue recognition, margins, intercompany exclusions, consolidations, costing, voyage management.
• Proficiency in Defect/Issue Tracking, Problem Management, Risk Management and Change Tracking across the application life cycle.
• Experienced in working with the tools like Data Loader, Web ADI, Discoverer Reports, XML Reports, Qlik, OnBase.
• Strong data analysis and problem solving ability; redesigning business processes to meet the changing needs of the business while paying attention to scope, budget, costs, risks, time & resources.
• Strong interpersonal skills, ability to interact with people at all levels. Good communication and presentation skills. An effective leader with proven abilities in leading teams in India, Israel & Mexico during the project phase, training and guiding team members and enabling knowledge sharing among the team.
• Implementation experience for various countries such as US, Israel, U.A.E, Saudi Arabia, UK, Australia, Thailand, Singapore, Cardiff, Switzerland, Germany etc.
• Well versed with agile development model.
• Project Management experience, stakeholder analysis, RACI, project charter, scope, budgeting, WBC’s, resource allocation, resource management, rick management, time management, cost control, lessons learned.

TECHNICAL SKILLS:

• Business & IT Vision, Strategy & Leadership
• Project, Performance & Budget Analysis
• Project Planning & Management
• Process Controls/Improvement
• Quality Management
• ERP implementation (Oracle)
• Executive Presentations
• Cost Analysis & Reduction
• Business Intelligence and Analytics
• Client Training and Management
• Performance Maximization
• Offshore Development and Management
• Team Building

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Oracle Financial Functional Lead

Responsibilities:

• Directed the execution of finance solutions for Australia and Thailand, from conception through production deployment involving transition from Navision to Oracle.
• Worked on the configurations of Oracle Modules - GL, AP, AR, CM, FA, INV, OM and Purchasing for Australia & Thailand rollouts and subsequent production enhancements and projects.
• Responsible for understanding, analyzing and generating business and functional requirements documents and consequently delivering the requirements to production.
• Conducted meetings to discuss progress, upcoming work, managed impediments, instructed and directed offshore team of developers, business analysts, quality analysts, clients and vendors.
• Provided superior customer care, analyzed processes, developed project plans, coordinated resources, controlled project budget and managed performance. Developed project documentation (BR100’s, Functional Requirements and Standard Operating Procedures) and trained users on solution implementation.
• Assisted with product backlog maintenance, story prioritization, and resolution of defects, as prioritized by Business Managers.
• Assisted Business with new requirements (GAP’s in Oracle) and solution for LC’s (Letter of Credit), Foreign Currency Hedging, Daily Trading Reports, Voyage management, Costing (Accruals), Intercompany exclusions, Revenue recognition, Margins, Oracle - SAP mapping (for corporate reporting).
• Facilitated daily scrum meetings and regular scrum ceremonies with off-shore team.
• Served as the functional analyst and business engagement to business on specific projects and enhancements. Collaborated with internal and consulting resources to come up with functional design options, prepared pros and cons of those options, and facilitated discussions to arrive at a decision. Worked with other business analysts and the development team to convert business requirements into functional and technical designs. Created Business Cases for requested enhancements, presented possible solutions. Develop feasibility, business case studies, and estimates. Support business managers to maximize ROI and meet the organizations objectives.
• Provided support to Change Management Leadership - working with customers and business users to ensure solution integrity.
• Provided support to Audit Team to help analyze processes are within applicable legal and regulatory requirements
• Established a thorough understanding of CMC’s business processes, the systems used to support those processes, and the connection of those processes to other business functions. Advised best practices, ways to streamline business process.
• Acted as the primary IT Liaison to the business function and provide ongoing system support for over 12 CMC locations for in the finance & SCM areas which involved interaction with associates from different geographical regions & different time zones.
• Reviewed incident tickets in service now system to determine appropriate action to ensure timely resolution of problems; monitored and addressed tickets in remedy queue to identify and resolve issues in a timely manner.
• Configured Qlik for Business to be able to run reports on demand at to check customer buying history and view on-hand inventory, calculate profit margins.
• Worked on the integration and set up of OnBase to allow Users to store and access multiple documents in one place.

Confidential, Plano, TX

Oracle Functional Test Lead/Manager

Responsibilities:

• Leading, motivating and managing the testing team in all aspects of estimating, planning and resource evaluation.
• Served as the SME and point of contact for designated portfolio projects in Oracle eBusiness and related areas.
• Conducted daily review of prior day results by project (productivity, roadblocks, metrics, defects) with offshore team
• Generated progress reports, performance metrics, weekly status reports for management. Attended and updated project status in meetings and tollgates.
• Established schedules, delivery requirements, tracked and communicated team velocity and sprint/release progress.
• Identified and removed impediments, prevented distractions that interfere with the ability of the team to deliver the sprint goal.
• Evaluated the upgrade by reading through the BP40’s, conducted initial evaluation of the existing CEMLI’s (Configuration/Customization, Extension, Modification, Localization and Internationalization, and Integration).
• Involved in the meetings and to conduct an assessment of customizations, modifications and enhancements to plan for upgrade. Created and published Visio’s and held team meetings to share knowledge with the tech teams, testing teams & other stakeholders.
• Managed and performed detailed testing of all interfaces (over 70 interfaces including PeopleSoft HR, EDI Gentran, Assurenet GL, Khalix, POSI, FOCUS, e-Pro, POM), form customizations, extensions, integrations (Sabrix, iSupplier Portal, iExpense, iProcurement & More4Apps), conversions (11i - R12).
• Prepared test scripts in TE40’s with expected results, loaded approved test scripts to HP Quality Center for defect management, approved code migration in Kintana from Dev instance to CRP instance after extensive functional testing (system, interface, end-to-end & CRP’s); facilitated the end-user learning and adoption.
• Defined the use cases, scenarios for testing. Performed testing and coordinated user testing and approvals. Assisted in defining roll out, training and user support plans.
• Lead root cause analysis (RCA) meetings and worked with partner teams on implementing recommended actions.
• Facilitated UAT for final acceptance and sign-off from business. Provided transition support, systems cutover support, and post implementation support.
• Prepared training documentation, standard operating procedure documents, knowledge articles and Documents of Understanding to support domain knowledge learning.
• Served as a project lead and dealt with both onsite and off-shore technical and functional leads to monitor and coordinate design activities, application build, test, and deploy activities. Updated MPP’s for team to track project progress.

Confidential, Richardson, TX

Senior Management Consultant

Responsibilities:

• Responsible for analyzing business and user needs, documentation of requirements per company standards, and translation into proper system requirement specifications.
• Participated in solution option evaluations with IT teams and business partners.
• Responsible for initial planning and estimation of low to moderate complexity projects and requests.
• Met with selected business groups and IT personnel to gather objectives, project scope, hardware specifications, resources, and cost to finalize initiatives
• Interfaced with PMO on developing a comprehensive project plan and leading business partners in their areas such as training, testing, operational changes/plans, user acceptance testing and deployment to the field.
• Remained engaged throughout the project at critical milestones, also working with business partners on their portions of the project.
• Assisted in providing product training to internal IT teams.
• Served as point of contact between various business groups and IT personnel to understand, resolve, and engage upper management with solutions and future approaches to problems
• Cross-functional team leadership (including sub-contractors), driving cross-functional teams to ensure initiative success, for supporting multiple initiatives.
• Working closely with initiative sponsors at the senior and executive levels to ensure teams are on track for successful execution of key deliverable's and milestones required
• Ensured Projects are executed using agreed standards & processes.
• Reviewed and approved all project documentation.
• Resolved any problems and issues that arose.
• Produced timing, costing and scoping documentation.
• Prepared status reports for use in communication to stakeholders.
• Ensured risks and issues were appropriately identified, actively mitigated and effectively tracked for all initiatives.
• Escalated issues and areas of concern to senior managers.
• Ensured staff and contractor’s timesheets were accurately completed.

Confidential, Plano, TX

Oracle Lead

Responsibilities:

• Acted as an “in-house” Oracle ERP specialist & project lead in the troubleshooting and support of Oracle ERP, while following SOX procedures.
• Performed gap analysis and recommended changes to current & future Oracle ERP to meet organization’s business needs.
• Performed troubleshooting and support of Oracle ERP modules (Finance (AR, AP, GL, and Cash Management), EAM, Logistics (Order Management, Inventory, Warehouse Management, Invoicing, and Advanced Pricing), HRMS, Procurement, Service Contract, and Teleservice.
• Established procedures and training documents support critical business strategies through reviewing & updating existing & future state solution designs by engaging key users and external local and offshore consultants.
• Evaluated the needs for Oracle reports, customization and system documentation. Developed customized reports to satisfy queries of finance department. Involved in Month end closing, reconciliation and margin analysis.
• Monitored customization, integration, data conversion, enhancements, and modifications to ERP package. Worked with Oracle integration with TAS (travel system), ADP, and taxware. Performed testing on various customizations on test environment before moving to production.
• Solved technical problems in interfaces and external systems. Used Metalink (Oracle Support) for more complex issues where bugs were involved and patches needed to be installed to fix the issue.
• Worked with Oracle Advanced pricing to set up custom pricing rules, designate pricing controls, deploy pricing and discount affectivity dates and accurately apply pricing to incoming sale orders in the system.
• Involved in troubleshooting orders stuck in workflow, PO approvals, Inventory transactions issues, PO Receipts issues, user access issues and discoverer report issues. Worked on customizing approval Workflows for various modules.
• Set up Oracle Service Contract module and Oracle teleservice to promptly resolve customer issues.
• Involved in creating and linking departments (HR and Finance), creating CVR’s, value sets, tax codes, OM categories, payment terms, accounting rule set-ups, position creations, removing encumbrance holds, setting up shipping grants and purchasing rights, cleared transactions from various interfaces etc.
• Developed a Data load scripts to purge all processed data from TAS to Receivables Open Interface tables.

Confidential, Plano, TX

Senior Business Analyst

Responsibilities:

• Understand Business needs from business executives, product managers, operations managers and business users
• Analyzed and documented detailed business requirements including data and non-functional requirements
• Ensured traceability between business and functional requirements
• Documented functional requirements utilizing various techniques including use cases, data flow diagrams, swim lane diagrams, workflow diagrams, screen mock ups, etc.
• 11i to R12 delta analysis and advising to leverage new functionality in Accounts Payable module.
• Business process analysis and redesign for Accounts Payable and Suppliers.
• Testing reimplementation of Accounts Payable and new processes in Payments.
• Setup Formats, Payment Reason Codes, Sequencing, and Payment Process Requests for Payments in Accounts Payable.
• Maintained all relevant and project reporting documentation as required by Project Manager including AIM documentation, project plan, and process flows documentation.
• Setup Auditing on Payables, Purchasing and General Ledger tables.
• Test script creation for Suppliers, Payables and Payments.
• Troubleshooting and error analysis.
• Created SRs and worked with Oracle support and our internal DBA and developers to resolve issues.
• Worked closely with development team to ensure that the technology solution satisfied business requirements.
• Developed and maintained detailed understanding of business processes and applications, customer needs and priorities. Made suggestions regarding business process improvements to promote growth and efficiency.

Confidential, Santa Clara, CA

Oracle ERP Project Lead

Responsibilities:

• Interacted with the application team to understand the whole functionality and also gather the required details such as scope of the project, data load, user load, databases impacted.
• Involved in the implementation cycle of Oracle Financial Segment from GL (3C’s) to AP, AR, FA and proceeded with big bang data migration after various test migrations followed by final data migration on production machine.
• Conducted requirement gathering with the help of implementation questionnaire for the setup of the General Ledger. Once set up was complete, was involved in the configuration of additional options such as mass allocations and budgets.
• In AR, performed various setups - granting access to users, creating receivables responsibilities, assigned operating unit to receivables responsibility and assigning those responsibilities to users, created GL accounts for exchange rate gains and tax payable, setting up system options, opened periods, created customers etc.
• In AP, performed various steps namely - creating legal entities, assigning these entities to the ledger, creating business groups and operating units, creating and assigning responsibilities, creating new accounts for discounts and prepayments, payables period statuses, configuring financial options, assigning operating unit at site level, creation of suppliers and their sites with addresses, payment terms, enabling of batch control, payables invoice enhancements, invoice validations, set up of banks with their branches and accounts, scheduling of payments etc.
• Designed and developed the Order Import Concurrent Program in Oracle Order management to load the external order data from flat files into Oracle Order Import Interface tables. SQL* Loader was used to transfer the data.
• User requirements Gathering and Analysis of new reports requirement.
• Customized and developed various Reports as per requirements using OAF, Discoverer, and XML.
• Worked with team members to provide end user support and made necessary changes on reports to facilitate client/end user requirements.
• Earned fast track to Project Manager based on strong performance in process optimization, productivity improvement and quality management.
• Managed the project team including application developers, business analysts, testing team and subcontractors.
• Nominated work done in every development cycle based on priority, strategic importance, feasibility and urgency and availably of resources.
• Performed Gap analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements.
• Participated in Bug-Review meetings with software developers, QA engineers, customers and suggested enhancements to the existing application.

Confidential, Plano, TX

Oracle Finance Analyst

Responsibilities:

• Provided consulting support on processes and systems issues.
• Involved in the setups and implementation of various financial modules of Oracle, including AP, AR & GL.
• Served as first point of contact for the development staff to understand requirements specifically during the implementation/coding phase.
• Provide functional and technical expertise within an assigned business area in the analysis, design, development and implementation of business processes and applications.
• Solicited requirements from end users through interviews, workshops, and existing system documentation or procedures. Analyzed and verified requirements for completeness, consistency, comprehensibility, feasibility, and testability.
• Reviewed and analyzed all required and existing project documentation including but not limited to business requirements, emails and functional specifications for cross functional projects to provide the best solution for business needs. Critically evaluated information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs.
• Regularly met with operating management to understand business challenges, needs and issues and identify pragmatic solutions that meet expectations.
• Developed productive business relationships and integrate activities with project team members, primarily end users, Quality Assurance, Software Development, and Production
• Facilitated JAD/RAD sessions with internal/external clients to gain an understanding of the issues and to drive to a solution.
• Involved in root cause analysis and in developing solutions for highly complex issues.