SUMMARY:

• Oracle Financial Functional System/Data Analyst
• Highly Skilled Oracle Financial Functional System Analyst with experience in Oracle and UNIX based systems.
• Vast experience in high - volume environment with strong analytical communication and organizational abilities.
• Complex problem solver and able to thrive in fast paced and challenging roles
• Core Competencies
• Oracle Financial Functional Analyst Financial Applications (SME) Reporting Historical/Current Data Analysis Process Automation
• Financial Modules SharePoint Administration SOX Compliance

TECHNICAL SKILLS:

Languages: SQL, Unix

Databases: MS Access, Oracle 8, 10g, 11g, SQL Server 2005/2008

Database Tools: SQL Query Analyzer

ERP Applications: Oracle 11i, 12i, JD Edwards, Lawson and Epicor

Reporting Tools: Access Reports, Active Reports, Cognos

Operating Systems: Windows NT/95/98/2000/XP/Vista

PROFESSIONAL EXPERIENCE:

Confidential, Richardson, TX

Oracle Financial Functional System Analyst

Responsibilities:

• Proven expertise in Oracle Financial Functional of complex real time, business critical applications using PL/SQL and Unix Command.
• Participated in and managed incident management calls to ensure all incidents are resolved as quickly as possible and business impact is minimized.
• Troubleshoot issues quickly and appropriately by identifying immediate remediation, determining root cause, and coordinating long term solution.
• Proactively monitored and managed the 24*7 production and Test environment.
• Acted as the point of escalation for the business and manage end-user client relationship.
• Maintained a knowledge base of known defects and issues, process, techniques etc.
• Ability to assess initial severity, gather impacts, creates tickets (REMEDY), engages necessary support teams, and escalates as necessary to ensure timely restoration.
• Produced pre and post month-end reports including customer statements and monthly reports for management.
• Ability to look for areas of improvement in monitoring, application stability, and speed of determining root cause, participate in DR and Resiliency and identify mitigations/risk
• Addressed production related issues\job failures and recovery, and other systems related alerts and respond to them in a timely manner.
• Participated in automating the manual process of all customers according to the lead volume.
• Developed end to end process designs, process flows, and functional specifications, test scripts, training materials and other related documents for Oracle Financial Modules.
• Interfaced with developers, analysts, and stakeholders to understand and propose technology solutions to meet complex business and technical objectives; provided subject matter expertise on the capabilities/constraints of existing systems.

Confidential, Dallas, TX

Business Process improvement specialist

Responsibilities:

• Process owner of ERP and Concur Travel Expense Process in Accounts Payable and General Ledger.
• Demonstrated process improvement identification and task completion.
• Analysed solution building and documentation skills for processes, requirements and recommendations.
• Fixed problems and rectified errors by modifying the system or databases and making use of various Clearing House modules, UNIX and SQL.
• Answered technical support queries and implements fixes for application problems.
• Responsible for tracking of trouble tickets and resolution of escalated support incidents.
• Coordinated with various support teams across the organization, for problem research and resolution.
• Communicated with line of business and management the overall status and health of the application.
• Looked for areas of improvement in monitoring, application stability, and speed of determining root cause.
• Provided monitoring of the environment during release or independent change and tracked changes to the production environment throughout the weekend for executive communications.

Confidential |Dallas, TX

Production Support Analyst

Responsibilities:

• Ensured information controls, back-up and recovery strategies are in place across all environments.
• Implemented continuous process improvement, including but not limited to policy, procedures, and production monitoring.
• Helped in identifying, coordinating, and implementing initiatives/projects and activities that create efficiencies and optimize technical processing
• Developed and maintained relationships with technical staff, end users and clients.
• Coordinated integration with other systems as appropriate.

Confidential, Dallas, TX

Oracle Financial Functional System Analyst

Responsibilities:

• Product/Module Owner of Order Management, LE Files, Inventory, Accounts Receivables, eBilling, Customer Statements
• Involved in assisting issues related to R11 and R12, Order Management, Inventory, Accounts Receivable, General Ledger and Month-end Closings.
• Developed Users Documentation and Training for any custom process/implementation.
• Worked closely with Development and Testing team for implementing Fixes and long term solutions.
• Proven expertise in Production/Application Support of complex real time, business critical applications.
• Leading the efforts in analyzing the gaps by providing cost effective resolution(s), alternative solution and workaround without impacting cross functional Oracle application.
• Responsible for creating MD40 and MD50 for all Financial Module changes/Enhancements.
• Responsible for maintaining BR100 for Application Set-up.
• Carried out Unit Testing execution for each Business process and Full UAT testing cycles with issue log involved in providing cost effective resolution, alternative solution without affection Application.