SUMMARY:

• Service Contracts, Field Service, Mobile Field Service, Mobile Supply Chain, Supply Chain Management, TeleService, TeleSales, Sales, Incentive Compensation, Configurator, Install Base, Depot Repair, Inventory, WMS, Shop Floor Planning, Order Management, BOM, WIP, Purchasing, iSupplier, iProcurement, iSupplier, WMS, OTM,MRP,CC&B, WAM, iStore, Spares Management, iStore, CPQ. AR, AP, EB Tax, ADP Taxware, Confidential .
• Agile PLM & PLC Advisor for 7 complete cycle of implementation of Oracle PIM (Product Data Hub) and related solutions.
• Project Leader for the deployment and implementation of various versions of Oracle PIM and PLM.
• Extensive knowledge of functionality offered in Oracle PIM/PLM/Product Data Hub for all their release (11.5.9, 11.5.10, 12.0, 12.1(PIM for Retail), 12.1.1, 12.1.2(PIM for Telco, PIM for Wholesale Distribution, PIM for Life sciences.), 12.1.3, 12.2, Fusion Product Hub Cloud Service and has equivalent wide knowledge of other areas like Oracle Enterprise Data Quality for Product(EDQP)/Customer Data Hub/Supplier Data Hub(SDH)/Supplier Life Cycle Management(SLM)/Agile(Oracle PLM) Solutions and their offering.
• Well experienced with MDM integration technologies (Informatica ETL, ODI, SOA, OSB 10g and 11g, Oracle AIA, PIPs). Implemented MDM inbound and outbound integrations. Experience in solution design for end to end MDM solutions. Experience in building MDM practice from scratch (Program Manager, Dev leads, Business Analyst, Solution Architect, Functional Consultant and Tester) offshore/onsite for implementing PIM Solution.
• Expertise in Oracle PIM 11.5, X, 12.0.X, 12.1.X and Fusion Product Hub Cloud Service
• Expertise in Oracle CDH 12.0.X, 12.1.X and Fusion Customer Hub
• Expertise in Oracle EDQ and EDQP 5.6.X and 11g
• Expertise in Oracle OWS (Weblogic based)
• Expertise in Informatica IDQ 9x
• Expertise in Informatica Power Center
• Expertise in SAP MDG 7x
• Oracle OSB 10g and 11g, ALSB, ALDSP, AIA, PIPs,
• Oracle Data Integrator (ODI) and Informatica ETL.
• Oracle Procurement Cloud 2016 Certified Implementation Specialist
• Oracle Procurement Cloud 2016 Certified Implementation Specialist
• General Product Support (v3.1)
• Oracle Fusion Procurement 2014 Certified Implementation Specialist
• Oracle Fusion Procurement 2014 Data Implementation Specialist
• Oracle Fusion Procurement 2014 PreSales Specialist
• Oracle Fusion Procurement 2014 Reporting Implementation Specialist
• Oracle Fusion Procurement 2014 Sales Specialist
• Oracle Fusion SCM 2014 Data Implementation Specialist

AREAS OF EXPERTISE:

• Oracle Fusion MDM
• Informatica Customer Hub
• SAP Customer Hub
• Oracle CRM / Oracle Siebel
• Informatica Supplier Hub
• Customer Data Hub / Product Information Hub R12, 11x
• Oracle ESB
• Oracle EDQ (Datanomics)
• Oracle Order to Cash, Shipping, Transportation
• Oracle Fusion Marketing
• Oracle Procure to Pay
• Oracle AIA / SOA - Lead to Order
• Oracle WMS
• Oracle CRMOD & RightNow (CX)
• Oracle Eloqua
• Transportation Management
• Oracle AIA / SOA - Design to Build
• Java Applets for CRMOD to EBS communication
• Systems Engineering, Information Technology
• SAP ECC 6.0
• Order Management, Supply Chain
• Oracle Retek / RMS
• Systems Administration, Financial and more

TECHNICAL SKILLS:

• Oracle EDQ & Oracle EDQ P 12.1.3
• Agile PLM 9.3 9.x
• Oracle Service Contracts,OKS Portal 11x, 12.1.3
• Oracle Install Base 11x, 12.1.3
• Oracle TeleSales, CRM Foundation 11x, 12.1.3
• Oracle TeleService, 11x, 12.1.3
• Oracle Depot Repair (WIP) 11x, 12.1.3
• Oracle Field Service, iSupport, Mobile Field, cMRO 11x, 12.1.3
• Oracle Order Management, Advanced Pricing 11x, 12.1.3, 12.2.3
• Oracle Inventory (WIP, BoM) 11x, 12.1.3., 12.2.3
• Oracle WMS, ASCP, Manhattan WMS 11x, 12.1.3, 12.2.3
• Oracle Purchasing, Advanced Pricing 11x, 12.1.3, 12.2.3
• Oracle iStore, iPprocurement, iSupplier 11x, 12x
• Oracle Incentive Compensation 11x, 12.1.3, 12.2.3
• Oracle ATG 11x 12x
• Oracle Configurator 11x 12.1.3, 12.2.3
• Infor Configurator / Sales Portal 8x
• Oracle CPQ12.2.3
• Trigia Version 12 ( Confidential space management)
• Oracle EBS 11.5.10.2 -> R12.2.5
• Siebel 7.5, 7.7, 7.8 Dyer, Andrew (Technical Architect)

PROFESSIONAL EXPERIENCE:

Confidential

MDM/EDQ Solution Architect

Responsibilities:

• Siebel UCM and EDQ requirements with a Pilot demonstrating Publish and Subscribe. Work with Confidential during this project as a MDM Architect with SAP 7.x for Suppliers, Customers, and Products.
• Cisco 11.5.9 upgrade to 12.25.5 Solution Architect for Order Management, Field Service, TOA (Cloud Field Service), Depot Repair, OTM (Transportation Management), ASCP, WAM, GOP integration and setups for improved Supply Chain.. Informatica MDM Product Hub and Supplier Hub requirements workshops and configurations. Integration with Oracle ERP 12.2.5. IDQ setups and data cleansing. Primary Architect for Oracle/BigMachines quoting application. Work with users to understand their application requirements; design, document, and deploy solutions and enhancements that meet Varian's business needs. · Participate in all phases of system lifecycle including analysis, requirement definition, solution design, configuration/development, testing, deployment, and support. · Design, configuration, and deployment of BigMachines Configurator and Document Engine environments. · Plans, coordinates, and executes unit, integration, and user acceptance testing. Creates systems implementation, rollout, and user adoption plans - this may include internal and external users. · Supports business needs for Oracle/BigMachines system processing and availability; provide clear and timely communication to users. Troubleshoots application issues. Support/lead system test activities. Provide functional support to normal operation of the system as well as troubleshooting activities to production issues and problems. Manage relationships with external service providers, as needed.

Confidential

MDM/EDQ Solution Architect

Responsibilities:

• Integrate EDQ and EDQ-P for normalization of parts within EDQ using the DSA. Design and prototype EDQ integration via Custom form to control the NPI process for Agile Confidential creation via a custom form with EDQ Normalization. Integrate the PIM connector between EDQ-P and Agile PLM for connectivity.

Confidential

MDM/EDQ Solution Architect

Responsibilities:

• Conduct requirements gathering and documentation of BR-100, MD050 and MD070. Work with off shore (34 developers) to meet customer requirements and bridge gaps in the original design. Conduct Confidential, build EDQ projects and define standards. Work with the BPM team to resolve Sales Cloud (XML) import and connectivity issues. Architect and implement Oracle DRM and integrate with Oracle FAH (Fusion HUB), Hyperion, General Ledger, and OBIEE. Served as a subject matter expert for the development/implementation team for the Oracle Data Integrator (ODI), and DRM. Designed the detailed ETL architecture, including agents, scenarios, packages, data mapping, data extractions, transformations and validations. ETL design and implementation include stand-alone and Java EE agents, ODI data services, ODI Console, ODI studio, and other appropriate development tools. Assist infrastructure personnel to define and document the technical architecture that includes ODI, DRM.
• Implemented ODI interfaces and scenarios for extracting and loading data from a variety of data sources/targets including Hyperion Planning, Essbase, Relational Database Management servers (including Oracle RDBMS, SQL Server, and Confidential DB2), flat files (including CSV, Excel, & XML file formats), and web services (SOAP, WS-I Security). Integrated ODI mappings and translations with Oracle Data Relationship Management (DRM) web services to support meta-data management approach to maintaining account and entity hierarchies. Created the hierarchies using oracle DRM. Created versions in DRM with different hierarchies and blended the data. Export/Import data from DRM using the DRM migration modules. Assisted application development team in defining and documenting configuration management processes and procedures, which include maintaining ODI configurable artifacts in Confidential Rational Team Concert (RTC). Develop operational process and procedures for monitoring ODI scenarios & agents for production troubleshooting and analysis. Develop the migration process required to migrate the ODI configuration through various test environments including the production and contingency environments.
• Provide accurate time and effort estimates for the completion of milestones for data loads and extracts.
• Loaded data files via SQL Loader and Bulk load techniques.
• Upgraded ODI Studio (Patch) from 11.1.1.3 to 11.1.1.5
• Assisted requirements verification test team, as requested, in isolating problems and working with implementation/integration team in resolving identified technical issues and problems.
• Mentor and transfer ODI, DRM technical knowledge and processes to other Client team and department personnel, as requested.

Confidential

CRM Solution Architect

Responsibilities:

• Confidential requirements discovery and documenting. Build interfaces with Microsoft SSIS and Visual Studio between Media Services and Oracle Confidential / Inventory data.
• Scope hardware and software requirements with Dell / Amazon EC3 / WOWZA, and assist in vendor criteria for selection process.
• Create scorecards for Vendor evaluation and present pros and cons for each suite of services and software presented.

Confidential

CRM Solution Architect

Responsibilities:

• Confidential requirements discovery and documentation.
• Creation of BR-100 & MD 050 for TeleService.
• New scripts and dashboard creation develop SQL queries and modify access based on Responsibility and Role.
• Implementation of OIP with Order Management and status of Orders and Requests.

Confidential

Solution Architect

Responsibilities:

• Requirements gathering and translation. Interfaces, Conversions, Extensions, and Report definition and designs. Architect for Order to Cash, Accounts Receivables, WMS design and integration with Shipping & Receiving, along with ASCP and OTM configurations for Fleet management. OPM (Project manufacturing)
• Implement compliance with rule based S88 recipe development, optimized formulas and batch based on quality attribution, develop Graphical Visualization using the designer to show changes.
• Salesforce.com integration, Ecommerce, and PIM (product data hub). Evaluate Crystal Reports versus Business Objects, or OBIEE as a final solution.
• After evaluating and ranking each solution, OBIEE was selected in conjunction with Noetics as a reporting platform.
• Work with Confidential and Oracle to present and demonstrate PIM in a POC. Develop and show 3 working model BOM and Star Items in Product Information Management.
• Architect and implement EDI, Oracle DRM, integrating and implement FAH, GL, HRMS, and OBIEE reporting with Oracle Confidential setups and configurations.

Confidential

Techno Functional Consultant

Responsibilities:

• Configured all Extension in WM.
• Created Base Code, Custom Codes, and System Codes.Created Routing & Rating Lanes, Service Level, Ship Via, Accessorial for UPS, FED Ex, and USPS.
• Completed carrier certification for shipping labels and electronic documents. Created the test data for Testing, Business, and Reporting teams.
• Prepared & Executed the Data Conversion Cutover plan with goal to reduce operational downtime and improve guest experience during the conversion. Configured IFSE Listeners.
• Configured Device Integration Framework End Points. Configured and Executed Carrier Data Toolkit process.
• Helped QA team in all of testing cycles (Regression, System, UAT, End to End, Performance).
• Developed reports using Cognos Framework Manager. Configured LM Pack Travel Zone. Configured and Created Item, Warehouse, Locations, and History Import files to Slotting Application.
• Created rules in Slotting. Make sure the design documents are well documented before sign off.
• Identified 2012 Data Base Fields with corresponding Confidential 2006 Data Base Fields and prepare Integration Mapping documents.
• Coordinating with SOA Development team to integrate Confidential with Host Systems (OMS, PO, Item, Vendor, and Forecast).
• Reviewing Confidential Functional Specification Document and provide feedback.
• Reviewing Confidential to MHE Design, Functional and Message flow documents and provide the feedback.
• Created PIX Design document
• Led UX strategy and design for award-winning consumer mobile and Web applications that let users scan documents and whiteboards with their phones’ camera, then view and manage scans.
• Completely redesigned the scanR mobile Web application and site, improving their workflows, usability, and appearance and devising an innovative interaction model for viewing document pages on a mobile phone.
• Designed workflows, interaction models, visual elements, and user interface text for new mobile applications for BlackBerry and Windows Mobile. Redesigned and wrote marketing copy for the scanR Web site home page and marketing pages; redesigned the site navigation and signup pages; and designed a new product tour.
• Incrementally improved the scanR Web application, designing a new getting started wizard—to ensure a successful first-time user experience—photo uploader, and Help panel, using Ajax interaction models and interactive user assistance; redesigning its navigation; and refreshing the visual design of the gallery and page viewer

Confidential

Solution Architect

Responsibilities:

• Confidential - Technical upgrade. Pre & Post steps, build BR-100 configurations, and testing with the Confidential staff for each module.
• Confidential completed, supporting Depot Repair, Install Base, Service Contracts, Order Management, & Configurator. Assist team with Teleservice, Advanced Pricing, inventory (Service Items), Accounts Receivables, and Discoverer.

Confidential

Solution Architect

Responsibilities:

• Implement Oracle Sales, TeleSales, TeleService, OIC.
• Work with the Confidential Sales staff to understand business drivers and compensation plans.
• Design and implement OU changes based on geographic locations and distribution centers. Build the Advanced Product Catalog, design and implement Fusion PIM with integrations back to EBS, create catalogs and assist in Confidential taxonomy and data dictionaries.
• Work with the Accounting team and lead requirements gathering sessions for Accounts Receivables, Incentive Compensation Rules and Recognition, implement Oracle DRM in conjunction with FAH, GL, and OBIEE setup and integrations. Acted as liaison between Confidential and Confidential for this effort.
• In the initial phase of project, the eShop application facilitated features to publish catalog matching specified criteria, defined by business users during requirements sessions. To ensure the system would keep momentum in a fast phase and provide opportunity to business user to plan for future growth. Business users are able to define targets and user segment by using BCC in better and desirable ways.
• The Merchandise UI (BCC) would be used to maintain website (including versioning) without requiring involvement of the technical staff.
• Also Confidential is used for Customer Care people to handle users and their orders. Setup merchandising with eShop application to facilitate business user to maintain their website content. Achievements and Responsibilities Proficient experience in the working environment of JBoss, J2EE, ATG Commerce (B2C), Confidential, Merchandise (BCC) Integration of Atg Merchandise with system Configure Atg Confidential Customized Atg out of box B2C Commerce component to handle multiple catalog Configured of eShop application on JBoss.
• Improve Business Process and Solution Architect for Fusion Customer Data Hub (CDH).
• Designed system to capture customer information and separate it into a master data store where it is expanded allowing the integration with Oracle modules by creating a master source of party data. Integrated with EDQ for profiling and profiling of data
• Working with Oracle on presenting and implementing RightNow to Confidential for Service Automation and Knowledge management. Configure chat and web interfaces as well as develop custom objects for presentation. Integration with virtual telephony to resolve in-house Pbx issues.
• Implementation, Upgrade, Customization and integration of cloud-based CRM Oracle RightNow CX and Salesforce.com.
• Extensive experience in administrating and maintaining the contact center solution using Oracle RightNow CX.
• Configuring & Customizing RightNow CX to implement Service, Marketing & Sales modules.
• Configuring the agent desktop and automating business processes using contextual workspaces, workflows, agent scripting and business rules
• Customizing standard pages as well as building custom functionality in CP.
• Upgrading/Migrating RightNow product from lower version (Classic Pages and CP1) to latest version (CP2).
• Integrating RightNow CX with external applications using web services or ETL tools like Dell Boomi.
• Employing problem solving, decision making and risk management skills effectively and efficiently.
• Involved in day-to-day guidance and training of team members
• Client Requirement Analysis.
• Strong logical skill to derive concrete software solutions.

Confidential

MDM Solution Architect

Responsibilities:

• Nordstrom - Designed within SOA to allow publishing (based on events such as an update or create) of changes across the Enterprise Service Bus (ESB) to sub systems that would handle the data per established requirements and RICE elements.
• Published data from CDH to 6 subsystems using web services. Designed system so that first pass of the Oracle ESB and Improve Business Process and architect publishing rule would require a minimum amount of data before sending a message on the ESB. (Service Bus). SOA version 11 suite implementation
• With the CDH maintaining a master mapping table of the unique id for each subsystem linked to a counter party the APIs from Confidential were exposed so that upon request to load a new party the data would automatically populated into the CDH from the web form with further data being added from the capture. Throughout the workflow process the CDH API's were utilized to update the status and information of the parties in CDH.
• The CDH advanced data management features (e.g. locating and merging duplicates, batch import, find similar etc.) would allow the direct integration with D&B via web service.
• Document MD050, MD070, along with detailed TE040 for customer acceptance. Improve Business Process and Solution Architect Advanced Product Catalog & Product information Hub (R12), integrate with Oracle Field Sales, Sales Catalogs, Oracle Sales Offline, & Oracle Sales Online. Evaluate OBIEE in conjunction with the Field Sales module, rank vendors ( Confidential /Oracle/Noetics) and present cost, requirements fulfillment, along with maintenance fees and scorecards. Oracle was awarded the contract and a new module was created to work with the Field Sales requirements. Gathering Business Requirements from business users and preparing Business Requirement, Functional Design, BR100, Test Scripts, Test Scenarios documents. Working with Development team to build the functionality for the new requirements and testing in DEV / QA instances before migrating it to UAT and PROD instances
• Understanding / Reproducing / Analyzing / Troubleshooting / Resolving PDH functional issues and helping development team to resolve technical issues
• Understanding and identifying the complexity of new PDH business requirements and proposing the solutions / options to accomplish the requirements as a part of implementing PDH Confidential 1.2 project
• Extensively worked on PDH and ERP interfaces as a part of daily activity and troubleshooting / analyzing the issues on those Interfaces
• Creating / Updating / Deleting Confidential 's, Confidential Relationships using spreadsheet tool in PDH, pushing the updates from PDH to ERP by running synchronization programs, and Troubleshooting the Synchronization issues between PDH and ERP
• Working on Flexfields- segments, value sets, values and look up codes in PDH, ERP
• Working on File Upload tool for mass updates on Tax Categories, Confidential attribute values, Business Rules.
• Working on Autogen tool to create / update Confidential 's in PDH, ERP at a batch level and troubleshooting the issues while creating / updating
• Restricting / Granting the access to create / update the Confidential at different levels - Confidential, Confidential attributes, Confidential catalog by setting up the rules in setup work bench in PDH
• Working on dynamic Mini tables to create / update the business rules using file upload tool in the customized Oracle form
• Extensively worked on Item Search based on different attribute values by creating our own search criteria.
• Extensively worked on Spreadsheet upload, Multi Item Extract form tools to create / update / delete the Confidential for various Inventory Organizations.
• Created Confidential (Item) setups for Attribute Groups, Attributes, Catalogs, Item Pages, Display Formats in PDH application
• Implement OPM Costing to determine true product cost and visualize actual production cost. Improved inventory valuation by establishing multiple cost methods and monitoring margins.
• Detailed Cost analysis for past and present purchased material cost, applied all resources cost, along with batch costs.

Confidential

Solution Architect / Program Manager

Responsibilities:

• Worked with client and staff on requirements and provide GAP: analysis for CRMOD and integration with Oracle EBS Incentive Compensation, Accounts Receivable, and Territory Manager.
• Create RFP and manage the response and scoring for each SI that met the business requirements via Experian QAS and Dunn & Bradstreet for data cleansing and client segmentation via revenue and number of staff. ( Confidential and CDH integration) -
• Improve Business Process and use of Dataloader and design templates as required.
• Oracle Incentive Compensation implementation, provided templates for discovery of current state for client, educate client on plans, elements, and claw back standards.
• Implement Order to Cash, Procure to Pay, WMS integration with Shipping & Receiving, Inventory, Shipping, XML Gateway for EDI Transactions, PIM integration, Receiving, Advanced Pricing, Mobile Supply Chain, Agile, PLM, WIP, & BOM.
• Integrated Oracle EBS 12.1.3 with Agile PLM 9.3.1.1 via the Design to Build PIP (3.1) on a bare metal SOA/Weblogic server. (VMWare not supported)
• Deployed the Lead to Order PIP (3.1) on the same server for CRM On Demand integration. SOA 11.1.1.2 version Improve Business Process and architect.
• Architect a Customer Test Environment for demonstration of Oracle best practice.
• Integrated credit card processing with CRM On Demand (offsite storage of Credit Card information). Captured token and Unique User ID for authorization and capture within CRM on Demand.
• Add extension to Shipping workflows to allow for credit card capture at time of shipment. Process capture via the Payment Tech API.
• Develop export / import process from CRM On Demand to Agile PLM for creation of new BOM / Confidential . Auto-approval workflows to allow integration with Oracle EBS and Order Management.
• EBTax and ADP Taxware integration
• Document MD050, MD070, along with detailed TE040 for customer acceptance.

Confidential

Solution Architect

Responsibilities:

• Oracle TeleService / CC&B /Order to Cash analysis and Gap Analysis R12 Upgrade to CC&B 2.3 and the development of interfaces.
• Implementation of Oracle’s Customer Care & Billing v2.3
• Wrote and executed test plans for regression testing of the upgrade to CC&B 2.3. Reported on bugs found and executed test scripts to verify the fixes. Was the test team lead for the implementation of EDI to Oracle’s B2B. Created and conditioned test data. Functional areas: Customer Information, Meter Management, Meter Reads, Billing, Rates, Payments, Field Activities, Letters, ToDo’s, EDI and Interfaces
• Marketing Online (OMO) campaign management and configurations - integration with CRM
• Client developed in-house an entire CRM system that was insufficient to the business need. Performed an in-depth system survey and provided solutions from a systems standpoint with CRM Evaluations.
• Provided an in-depth view into Order Management (Inventory, WIP, BOM) -> Install Base -> service Contracts -> TeleService -> & Depot Repair process and workflows to meet client requirements.
• Worked with executive staff, subject matter experts, and Call Center operations managers to design new business processes within Oracle functionality.
• Removed customization designs by utilizing standard Oracle functionality. Example: Creation of Service contracts in “Draft” mode utilizing XML templates to capture all details, leaving the Service Contract in PO Hold state, until payment is received to satisfy business requirements of having a contract available and viewable, while preventing service without billing capability.
• Document MD050, MD070, along with detailed TE040 for customer acceptance.

Confidential

Solution Architect / Program Manager

Responsibilities:

• Oracle TeleService / Case Management, Install Base, Field Service, Service Contracts, Interaction Center / Call Center, Trading Community Architecture, and iSupport, (R12.0.6).
• Integration between Accounts Receivables and Incentive Compensation, build three master templates for Sales Managers and define territories in CRM Foundation.
• Business: oversees waste management and recycling throughout the state of California.
• Track the certification of recycling operators and material processors.
• Short-term resource augmentation to assist with the implementation of Oracle E-Business Suite R12 system. Worked in most of the mid-project business analyst tasks:
• Performed configurations,
• Documented functional specifications for conversions, interfaces, and reports
• Generated test plan, test scripts, and case plan for problem resolution, performed tests (prior to user approval)
• Produced training materials and staff seminars.
• Project stage focused on implementing a set of the Oracle CRM modules such as TeleService/Case Management (CS) and Install Base (CSI).
• Document MD050, MD070, along with detailed TE040 for customer acceptance.

Confidential

Solution Architect / Program Manager

Environment: SAP ECC 6.0

Responsibilities:

• Involved in various business meetings to analyze and document the business requirements related to Order Management, Credit Management and Supply Chain Management
• Provided user training and support for various teams in OTC Processes-Customer Service team and Billing Team.
• Configured Sales Order Processing/Customer order management component incorporating organizational structures in sales, controlling sales process, Sales document types, Item categories, Schedule line categories, Document flow and copying control.
• Configured Order To Cash (OTC), Material Determination, Account Determination, Route Determination, Contracts, Agreements and Rebates Processing.
• Part of the team, which went GO-LIVE.
• New requirement Fix before Go-Live new Sales office and Sales Group for new Sales Organization and Plants. Inventory management and Logistics Execution.
• Go-LIVE issues related to Sales Order Management Cycle, Delivery & Shipping, Billing.
• Design, configuration of Master Data elements in MM/SD.
• Output processing EDI, Fax, Mail.
• Middleware & Groupware: Replicate Products Master Data, Business Partner Master Data, Pricing Condition & Transactional master data form R/3 to FICO
• Revenue account determination and Integration of SD/FI.
• Created self-defined info structure and built up as report Capturing tool.
• Validated integration test data.
• Developed transaction aids for business users.
• Develop training material for End-user and Super-user.
• Configured Materials Management module such as defining and assigning various components of the company and Material Master Data, info records, source lists, purchasing and inventory management.
• Defined plant parameters for inventory management, tolerance limits on goods issues and receipts.
• Customized plant parameters for MRP and consumption based planning and defined MRP groups and controllers.
• Assisted technical team to test interface for inventory movements with SAP and other legacy systems.
• Post Go-Live support for inventory transactions coming from legacy system through IDocs for Purchase Order, creating Inbound/Outbound delivery, shipments, trouble shoot and fixed failed IDocs.
• Configured Customer Master Data along with, Customer Groups, Payment Terms, Reporting, AR Aging.

Confidential

Solution Architect

Responsibilities:

• Design solution for PIM integration with manufacturing and external systems.
• Designed attribution for PIM Management and integration with SAP and Oracle EBS.
• Work with and assist Technical Lead on managing off shore staff.
• Developed the BR100 documentation, MD050s for out of the box as well as custom functionality, develop MD070’s and associated TE040’s.

Confidential

Solution Architect

Responsibilities:

• Oracle Teleservice, iSupport, OM, Inventory, Service Contracts, Sales, iStore Lead 11.5.10 -> R12
• Assignment as a Business Requirements and Gap Analysis for the Quote to Cash business process.
• Oracle Customers Online - customer lookup, creation and reporting.
• Designed and Improve Business Process and solution architect for full lifecycle Service and Sales Contracts, TeleService, iSupport, Order Management, Inventory, iStore, Sales and Oracle Content Manager on a Global project.
• Developed process flows for the US, UK, and Canada.
• Developed the BR100 documentation, MD050s for out of the box as well as custom functionality, develop MD070s and associated TE040s.
• Piloted R12 Service Contracts, iStore, associated modules and setups, in conjunction with conversions. (Oracle R12) Sales to Cash Stream (S2C) Leader.
• Responsible of managing all project phases linked to sales to cash stream (OM, AR) processes, understanding client's business needs’ managing S2C team: training, sharing knowledge and supervising their tasks such as writing functional specifications, component tests scenarios, integration tests, managing integration tests on R12 version, working with technical and functional teams, supervising functional setup of ASN, AR, OM, INV, IB, and OKS modules.
• Participated in the analysis for eBTax setup for VAT, analyzing, resolving and following-up of users' issues during user acceptance tests, creating and following up on Oracle Service Requests.