SUMMARY:

• Results focused Bilingual Business Analyst and Project Manager experienced in implementation and management of global enterprise business systems, with expertise across all Oracle ERP Applications.
• Experienced cultural liaison for ERP system implementation in the Asia Pacific region, with specific expertise in Japan and India and a proven track record and demonstrated ability harmonizing corporate IT systems with localized business processes, including corporate acquisitions and divestitures.
• Native Japanese speaker possessing unique ability to work effectively on cross cultural business projects ranging from providing Japanese/English translation to pricing negotiations and hosting customer visits.
• Tools include Oracle ERP applications, Salesforce.com, Business Objects XI, Universe Designer, Report Builder, @Task/Innotas IT Project Management tool, Windchill Product Lifecycle tool, MS Office, and Sarbanes Oxley 404 IT control requirements and control testing. Lean Six Sigma Green Belt certified.

EXPERIENCE:

Confidential

Bilingual Oracle Consultant

Responsibilities:

• Executed System test
• Executed 3PL Interface system test
• Debug
• Executed UAT
• Facilitate US and Japan meeting
• Local User support
• Documentation and Translation Japanese
• Training Japanese user

Confidential

Senior Application Consultant

Responsibilities:

• ERP Application BRD
• System Setup/Demo and support
• CPQ Setup
• CPQ Demo and support
• Facilitate meeting
• Business Requirements analysis
• Gap analysis

Confidential

Bilingual English and Japanese Oracle EBS (11i/R12) Consultant

Responsibilities:

• Reviewing/Updating Oracle EBS Configuration
• Profile Option
• KFF/DFF
• System Parameters
• Reviewing Oracle Forms/Packages version
• Find Bugs/Patches and suggested to apply
• Oracle Diagnostic tools
• Trouble Shooting
• Reviewing Log file
• Concurrent Log, AWR and another log files
• Testing/Investigate root cause
• Provide data fix Script
• Find out solution or work around
• Oracle Functions consultation

Confidential

Business System Analyst

Responsibilities:

• Be a Bridge between business user and IT
• Facilitated meetings
• Interpreter in the meeting
• Acquired Japanese business requirements
• SFDC System setup
• English Documents translation

Confidential

Responsibilities:

• Provide function specification on MD050
• Program test
• Lead UAT
• Provide setup document on BR100
• Configured Oracle EBS
• Provide Custom Responsibilities/Menus etc.
• Provide TE040 Test script
• Found business gap and provide solutions
• Review business process and implemented new business process
• Provide training manual and training session to end user
• Implemented 3rd party Logistics function
• Lead business user for implementation

Confidential

Responsibilities:

• Provide function specification on MD050
• Provide setup document on BR100
• Found business gap and provide functional workaround by Oracle
• Translation to Japanese such as Forms, Reports, Error message, menu etc.
• Provide Japanese Training documents
• Held training session to end user
• Bridge between Japanese Business user and Oracle implementation team member

Confidential, Bedford, MA

Senior Business Analyst

Responsibilities:

• Standardized policies and procedures related to processing sales orders, quotes, product item master file maintenance, BOM, family tree, options structuring, and more.
• Developed custom screens in Oracle in response to user requirements.
• Led cross - functional teams implementing and upgrading Oracle’s Configurator (CTO) Module.
• Developed rules for entering products in item master files of iRobot’s three major business software products: Windchill, Salesforce.com, and Oracle.
• Managed the synchronization of iRobot’s design engineering, manufacturing engineering, and IT product maintenance-related activities to harmonize protocols for creating and entering products, BOMs, and options structures.
• Collaborated with iRobot’s Salesforce.com administrators to ensure seamless transfer of database information between Oracle and Salesforce.com. Scrubbed data when necessary and ran checks and tests.
• Utilized Oracle Discovery to generate reports such as open quotes, orders, etc. Utilized SQL to extract data to Excel for data analysis, scrubbing, etc.
• Project manager for conducting business process re-engineering and all other aspects of implementation of Oracle’s new Configurator software module (used on Packbot, Warrior, etc.).
• Facilitated effort to determine iRobot’s product option BOM strategy and worked with engineering, and manufacturing engineering to determine best structure of options to accommodate Configurator software requirements. Worked with software and hardware engineering to determine rules for Configurator use.
• Member of Change Control Board. Responsible for investigating ECR impact on open BOMs, open quotes, open sales orders, price lists, and discount matrices using Windchill, Oracle, and Salesforce.com.
• Consolidated iRobot’s multiple customer pricelists to two: Domestic and International. Set up special product line discounts.
• Verified Oracle’s customer database, including customers, ship-to, bill-to, pricing structures, etc.
• Resolved discrepancies between customer purchase order amounts and customer invoice amounts, making adjusting to database if necessary. Reconciled discrepancies in company warehouse/sales order relationships during quote and sales order processing.

Confidential

Independent Consultant

Responsibilities:

• Led cross-functional teams to define process flows; analyzed gaps with current system; developed new, Oracle-friendly procedures and protocols; documented changes; and tested and implemented new systems.
• Wrote specifications for critical reports and Japanese language “customer-facing” documents.
• Prepared remainder of Oracle modules for implementation by converting data files, including item master data conversion, development of EDI specifications, translation of Japanese business requirements, etc.

Confidential, Billerica, MA

IT Business Systems Integration Manager

Responsibilities:

• Managed Millipore’s worldwide Oracle Order Management function. Processing 4,000 - 5,000 orders per day, totaling roughly $700M in annual revenue. Managed Oracle developers responsible for researching and constructing specific Millipore order processing requirements and subsequent Oracle customizations.
• Implemented Oracle ERP systems in Japan locations for Confidential ’s $1.4B acquisition of Confidential Corporation.
• Project Leader for implementation of Salesforce.com within Millipore subsidiary offices in Sydney, Australia and Beijing and Shanghai, China.
• Created standard macros and Word documents for consistent quotation formats between offices and countries. Trained approximately 100 sales representatives and business users.
• Project Leader for the outsourcing of Millipore’s Japan and Australia warehouse operations, with a focus on development and implementation of interfaces between Millipore’s Oracle system (OM, INV, and PO) and the outsourced vendor’s warehousing system: In Japan, assisted in developing automated pick ticket integration process utilizing Oracle Order Entry and Nippon Express 3rd party warehouse software. In Australia, implemented Oracle software as part of 3rd party warehousing agreement with provider.
• Separated databases and led setup of Oracle ERP custom functions for Millipore and Confidential when Confidential Corporation was divested. This project included creating separate databases for customer files, product files, vendor files, on hand inventory, receivables, payables, and much more.