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Functional Consultant, Scm, Crm And Vcp Modules Resume

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SUMMARY:

  • Over all 12 years of total experience with 10 + years of hands - on functional consulting expertise in oracle applications e-Business Suite, Oracle SCM, CRM, VCP Suite covering PO, OM, Inventory, ASCP, Inventory Optimization, Advance Pricing, Service Contracts, Sales contracts, Sales online, Install base, Field Service, I procurement.
  • Involved in two full life cycle Implementation, three support projects, Two R12i upgrade project and one Presales Project.
  • Possess sound knowledge on Oracle SCM Modules (PO, INV, OM, AP, AR), CRM Modules (Service Contracts, Install base, Field Service and ASCP.
  • Excellent proficiency on requirements gathering, business processes in Industry, gap analysis and solution design meeting the deliverables using the implementation methodology as AIM..
  • A highly motivated, pragmatic professional team player with strong interpersonal and communication skills and coordinating to work and interact in team environment.

KNOWLEDGE:

Technologies: Oracle 9i, C Language, MS Dos, Quick Books, Tally, Wings, Focus.

Functional Expertise: PO, OM, Inventory, ASCP, Inventory Optimization, Advance Pricing, Service Contracts, install base, Quoting.

Industry Expertise: Insurance services, financial services.

PROFESSIONAL EXPERIENCE:

Confidential

Functional Consultant, SCM, CRM and VCP Modules

Responsibilities:

  • Responsible for taking requirement with business on new Enhancements.
  • Responsible for prioritizing the Enhancements and providing the timelines.
  • Working on the production support issues in the areas of Purchasing, OM, Inventory Pricing, AP, AR, Service Contracts, Install base.
  • Working on the Planning support area of Planning for modules ASCP, Demantra.
  • Studied, understood the Planning operations and solution in Value chain a very unique design, model that is very different from standard flow.
  • Regularly fixing Collections issues.
  • Documented the new business processes.

Confidential

Functional Consultant, SCM

Responsibilities:

  • Analyzed business requirements & performed Gap Analysis to map user requirements to oracle apps functionality & performed prototyping of “To Be” business process flows
  • Setting up of complete setups for oracle PO, OM and Advance Pricing, Service contracts and Install base
  • Studied, understood the Planning operations and solution in Value chain planning a very unique design, model that is very different from standard flow.
  • Documented the new business processes, also provided with materials, Test Scripts to the business users.
  • Conducting testing events like CRP1, CRP2 and UAT.
  • Planned, Executed and Monitored the CRP phases in Development instances
  • Imparting functional to users and super users
  • Prepare and review test scripts based on the business requirements.

Technologies: Modules include were PO, OM Advance Pricing, Service contract and Install base.

Confidential

Presales Lead, Quoting Module

Responsibilities:

  • Responsible for integrating Quoting Module with existing system.
  • Responsible for giving Estimations and efforts (time) for Customizations of Workflow.
  • Integrating Quoting solution for the Service Products
  • Responsible for delivering the solution and preparing the Presentation.
  • Coordinating with Technical team to get the Estimations.

Technologies: Modules include were Purchasing, Order Management, Advance Pricing, Inventory, Accounts Payable.

Confidential

Functional Lead, SCM, CRM

Responsibilities:

  • 4 Months EBS upgrade from 11.5.10.2 to R12.
  • Handled all upgrade activities for manufacturing modules, planning Modules and pre upgrade tasks, inline and post upgrade tasks with documentations.
  • Preparation of the environment for Conference Room pilot (CRP) Sessions and demonstrating the R12 product overview sessions to users.
  • Preparation of impact analysis of R12 upgrade and suggesting the workarounds and business solutions to the client in a changed R12 environment.
  • Effective interaction with technical team members to deliver the migration of CEMLI objects.
  • Maintained the Upgrade Issue Log, Functional Testing Tracking log.
  • Closely worked with technical team to fix the reports, upgrade and Customization Issue.
  • Extensively worked with Oracle team by raising SRs and RFCs

Technologies: Modules include were Inventory, Order Management, Advance Pricing, Service contracts and Install base.

Confidential

Functional Lead, SCM

Responsibilities:

  • 4 months role to Support Modules of SCM.
  • Responsible for assigning of the tickets to team members based upon skill set.
  • Coordinated with users to fix the issues.
  • Was responsible for taking requirements from clients on Enhancements, Delivering in Timelines.
  • Responsible for resolving the issues in given SLA’s.
  • Worked in onsite (US) and was responsible for managing the offshore team.
  • Was responsible for following up the tickets logged, resolving the issues and documenting the resolutions.
  • Was also responsible for closing the issues after interacting with the respective users.

Technologies: Modules include were Purchasing, Account Payable, Inventory, Order Management, Advance Pricing, Install base.

Confidential

Functional Lead, Order to Delivery

Responsibilities:

  • 12 month role to Support Modules of order to delivery track.
  • Responsible for assigning of the tickets to team members based upon skill set.
  • Coordinated with users to fix the issues.
  • Responsible for resolving the issues in given SLA’s.
  • Worked in onsite (US) and was responsible for managing the offshore team.
  • Was responsible for following up the tickets logged, resolving the issues and documenting the resolutions.
  • Was also responsible for closing the issues after interacting with the respective users.

Technologies: Modules include were Purchasing, AP, Order Management, Sales online, Sales Contracts, Advance pricing, Configurator.

Confidential

Functional SME, Suspect to Order

Responsibilities:

  • 25 month role to Support Modules of Suspect to order track.
  • Involved in support for Modules PO, OM, Service Contracts and Install base.
  • Involved in regression testing for four phases.
  • Involved in major testing phase of Configurator from external systems.
  • Responsible for preparing user test cases.
  • Responsible for testing user test scripts before giving to users.
  • Responsible for resolving the issues in given SLA’s.
  • Was responsible for following up the tickets logged, resolving the issues and documenting the resolutions in knowledge base.
  • Was also responsible for closing the issues after interacting with the respective users.

Technologies: Modules include where PO, OM, Advance Pricing, Service Contracts, Install base.

Confidential

Functional Consultant, PO, AP, OM & Advance Pricing

Responsibilities:

  • 20 month role to Reimplementation of order to delivery track.
  • Understanding the Business process of the organization.
  • Configuration of PO, OM module and Coordinating between off- shore and on site.
  • Involved in setups for PO, OM as per company’s specific requirement.
  • Worked on breakdown, deciding on Timelines, Estimations and Tracking.
  • Was part in Unit testing, functional and integration testing, UAT.
  • Given functional support to the Technical Consultants to develop the customized reports.
  • Involved in the preparation of user guidance manuals, manuals.

Technologies: Modules include are Purchasing, Order Management and Advance pricing.

Confidential

Functional Consultant PO, AP OM & Advance Pricing

Responsibilities:

  • 14 month role to Implement Modules Purchasing, Order Management and Advance Pricing.
  • Understanding the Business process of the organization.
  • Configuration of PO, OM module and Coordinating between off- shore and on site.
  • Involved in setups for PO, OM as per company’s specific requirement.
  • Worked on breakdown, deciding on Timelines, Estimations and Tracking.
  • Was part in Unit testing, functional and integration testing, UAT.
  • Given functional support to the Technical Consultants to develop the customized reports.
  • Involved in the preparation of user guidance manuals, manuals.

Technologies: Modules include are Purchasing, Order Management and Advance pricing.

Confidential

Functional Consultant

Responsibilities:

  • 6 month role to Support Modules of order to delivery track.
  • Worked as an offshore support and maintenance team member.
  • Coordinated with onsite team in US and offshore team in Pune Supporting the users across the globe.
  • Was responsible for following up the issues logged, resolving the issues and documenting the resolutions.

Technologies: Modules include are Purchasing and Inventory.

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