Functional Consultant, Scm, Crm And Vcp Modules Resume
SUMMARY:
- Over all 12 years of total experience with 10 + years of hands - on functional consulting expertise in oracle applications e-Business Suite, Oracle SCM, CRM, VCP Suite covering PO, OM, Inventory, ASCP, Inventory Optimization, Advance Pricing, Service Contracts, Sales contracts, Sales online, Install base, Field Service, I procurement.
- Involved in two full life cycle Implementation, three support projects, Two R12i upgrade project and one Presales Project.
- Possess sound knowledge on Oracle SCM Modules (PO, INV, OM, AP, AR), CRM Modules (Service Contracts, Install base, Field Service and ASCP.
- Excellent proficiency on requirements gathering, business processes in Industry, gap analysis and solution design meeting the deliverables using the implementation methodology as AIM..
- A highly motivated, pragmatic professional team player with strong interpersonal and communication skills and coordinating to work and interact in team environment.
KNOWLEDGE:
Technologies: Oracle 9i, C Language, MS Dos, Quick Books, Tally, Wings, Focus.
Functional Expertise: PO, OM, Inventory, ASCP, Inventory Optimization, Advance Pricing, Service Contracts, install base, Quoting.
Industry Expertise: Insurance services, financial services.
PROFESSIONAL EXPERIENCE:
Confidential
Functional Consultant, SCM, CRM and VCP Modules
Responsibilities:
- Responsible for taking requirement with business on new Enhancements.
- Responsible for prioritizing the Enhancements and providing the timelines.
- Working on the production support issues in the areas of Purchasing, OM, Inventory Pricing, AP, AR, Service Contracts, Install base.
- Working on the Planning support area of Planning for modules ASCP, Demantra.
- Studied, understood the Planning operations and solution in Value chain a very unique design, model that is very different from standard flow.
- Regularly fixing Collections issues.
- Documented the new business processes.
Confidential
Functional Consultant, SCM
Responsibilities:
- Analyzed business requirements & performed Gap Analysis to map user requirements to oracle apps functionality & performed prototyping of “To Be” business process flows
- Setting up of complete setups for oracle PO, OM and Advance Pricing, Service contracts and Install base
- Studied, understood the Planning operations and solution in Value chain planning a very unique design, model that is very different from standard flow.
- Documented the new business processes, also provided with materials, Test Scripts to the business users.
- Conducting testing events like CRP1, CRP2 and UAT.
- Planned, Executed and Monitored the CRP phases in Development instances
- Imparting functional to users and super users
- Prepare and review test scripts based on the business requirements.
Technologies: Modules include were PO, OM Advance Pricing, Service contract and Install base.
Confidential
Presales Lead, Quoting Module
Responsibilities:
- Responsible for integrating Quoting Module with existing system.
- Responsible for giving Estimations and efforts (time) for Customizations of Workflow.
- Integrating Quoting solution for the Service Products
- Responsible for delivering the solution and preparing the Presentation.
- Coordinating with Technical team to get the Estimations.
Technologies: Modules include were Purchasing, Order Management, Advance Pricing, Inventory, Accounts Payable.
Confidential
Functional Lead, SCM, CRM
Responsibilities:
- 4 Months EBS upgrade from 11.5.10.2 to R12.
- Handled all upgrade activities for manufacturing modules, planning Modules and pre upgrade tasks, inline and post upgrade tasks with documentations.
- Preparation of the environment for Conference Room pilot (CRP) Sessions and demonstrating the R12 product overview sessions to users.
- Preparation of impact analysis of R12 upgrade and suggesting the workarounds and business solutions to the client in a changed R12 environment.
- Effective interaction with technical team members to deliver the migration of CEMLI objects.
- Maintained the Upgrade Issue Log, Functional Testing Tracking log.
- Closely worked with technical team to fix the reports, upgrade and Customization Issue.
- Extensively worked with Oracle team by raising SRs and RFCs
Technologies: Modules include were Inventory, Order Management, Advance Pricing, Service contracts and Install base.
Confidential
Functional Lead, SCM
Responsibilities:
- 4 months role to Support Modules of SCM.
- Responsible for assigning of the tickets to team members based upon skill set.
- Coordinated with users to fix the issues.
- Was responsible for taking requirements from clients on Enhancements, Delivering in Timelines.
- Responsible for resolving the issues in given SLA’s.
- Worked in onsite (US) and was responsible for managing the offshore team.
- Was responsible for following up the tickets logged, resolving the issues and documenting the resolutions.
- Was also responsible for closing the issues after interacting with the respective users.
Technologies: Modules include were Purchasing, Account Payable, Inventory, Order Management, Advance Pricing, Install base.
Confidential
Functional Lead, Order to Delivery
Responsibilities:
- 12 month role to Support Modules of order to delivery track.
- Responsible for assigning of the tickets to team members based upon skill set.
- Coordinated with users to fix the issues.
- Responsible for resolving the issues in given SLA’s.
- Worked in onsite (US) and was responsible for managing the offshore team.
- Was responsible for following up the tickets logged, resolving the issues and documenting the resolutions.
- Was also responsible for closing the issues after interacting with the respective users.
Technologies: Modules include were Purchasing, AP, Order Management, Sales online, Sales Contracts, Advance pricing, Configurator.
Confidential
Functional SME, Suspect to Order
Responsibilities:
- 25 month role to Support Modules of Suspect to order track.
- Involved in support for Modules PO, OM, Service Contracts and Install base.
- Involved in regression testing for four phases.
- Involved in major testing phase of Configurator from external systems.
- Responsible for preparing user test cases.
- Responsible for testing user test scripts before giving to users.
- Responsible for resolving the issues in given SLA’s.
- Was responsible for following up the tickets logged, resolving the issues and documenting the resolutions in knowledge base.
- Was also responsible for closing the issues after interacting with the respective users.
Technologies: Modules include where PO, OM, Advance Pricing, Service Contracts, Install base.
Confidential
Functional Consultant, PO, AP, OM & Advance Pricing
Responsibilities:
- 20 month role to Reimplementation of order to delivery track.
- Understanding the Business process of the organization.
- Configuration of PO, OM module and Coordinating between off- shore and on site.
- Involved in setups for PO, OM as per company’s specific requirement.
- Worked on breakdown, deciding on Timelines, Estimations and Tracking.
- Was part in Unit testing, functional and integration testing, UAT.
- Given functional support to the Technical Consultants to develop the customized reports.
- Involved in the preparation of user guidance manuals, manuals.
Technologies: Modules include are Purchasing, Order Management and Advance pricing.
Confidential
Functional Consultant PO, AP OM & Advance Pricing
Responsibilities:
- 14 month role to Implement Modules Purchasing, Order Management and Advance Pricing.
- Understanding the Business process of the organization.
- Configuration of PO, OM module and Coordinating between off- shore and on site.
- Involved in setups for PO, OM as per company’s specific requirement.
- Worked on breakdown, deciding on Timelines, Estimations and Tracking.
- Was part in Unit testing, functional and integration testing, UAT.
- Given functional support to the Technical Consultants to develop the customized reports.
- Involved in the preparation of user guidance manuals, manuals.
Technologies: Modules include are Purchasing, Order Management and Advance pricing.
Confidential
Functional Consultant
Responsibilities:
- 6 month role to Support Modules of order to delivery track.
- Worked as an offshore support and maintenance team member.
- Coordinated with onsite team in US and offshore team in Pune Supporting the users across the globe.
- Was responsible for following up the issues logged, resolving the issues and documenting the resolutions.
Technologies: Modules include are Purchasing and Inventory.
