Sr. EBS consultant Resume

OBJECTIVE:

Seeking an EBS Consultant Opportunity.

SUMMARY:

Possess over 10 years of professional experiences in design, develop, implement and support Oracle EBS Applications 11i, R12.0 - 12.2.
Expert in Purchasing/iProcurement modules while have experience or good understanding of Account receivables, Order Management(OM), Account Payables(AP), General Ledge(GL), Inventory(INV), Work in Process(WIP)Order Management(OM).
Knowledgeable in EBS data model, Open interfaces and best practices.
Hands-on development experience with Oracle Workflows, SQL, PL/SQL, OAF, Forms, Reports, Forms Personalization, RDF with XML Publisher, Oracle APIs.
Expertise in methodical troubleshooting by analyzing FND, tkprof, Trace and FRD logs.
Knowledge in Oracle EBS architecture, configurations, administration, technical/foundational principles and patching.
Extensive experience in supporting Procure-to-Pay Business Processes.
Development experience on, Concurrent Programs, Request Sets, Flex fields, lookups, Profiles, Value Sets, Triggers, Packages, Procedures, Functions and Cursors.
Strong problem solving capability.
Extensive customer support experience using efficient communication.
Oracle Certified Professional.

PROFESSIONAL EXPERIENCE:

Sr. EBS consultant

Confidential

Responsibilities:

Directly respond to customer call to resolve customer issues like application errors, features, ERP legacy data integration etc.
Handle customer service requests in daily base to resolve customer’s issues include provide guidance and solutions.
Perform troubleshooting by analyzing screenshots, logs, test cases, diagnostic packs.
Escalate issues to development with well organized details include research results, internal test cases, relevant logs/screenshots, possible root cause analysis.
Follow up with customer/development for bug fixing progresses.
Manage owned SRs metrics align team’s goals.
Contribute notes to KM (Knowledge Content).

Sr. Applications Developer

Confidential

Responsibilities:

Developed new features/enhancements for future releases.
Contributed to integration effort to other Oracle Finance Applications models.
Fixed bugs for customer reported issues.
Provided solutions/suggestions to customer’s requirements according to business logic with best technical practices.
Provided guidance and training to customer/Oracle support engineers to collect information, setup the functional flows, configure the application to meet business requirements.
Provided diagnostic/data fix scripts to customer.
Owning core modules like AutoCreate module in Oracle Purchasing.
Did code review for other developers.
Responsible for releasing patches to metalink for public.
Contributing technical/functional answers to EBS Purchasing user forum.

Sr. Applications Developer

Confidential

Responsibilities:

Involved in the entire new product initiative form design to implementation.
Contributed tons of code to the first release of the product.
Worked with cross function team to define features like business event for site change and contributed entire code for the feature.
Responsible for the design and implementation documentation for the product.

Sr. Software Engineer

Confidential

Responsibilities:

Responsible for back-end processes design and implementation
Worked n PL/SQL, BPEL and Java.
Provided full stack technical support (front-end, middle tier and backend support) to end user.
Be the owner of the product forum to respond user inquires about the product.
Managed source control processes for the team. Managed patches to QA, stage, and production build.
Resolved high priority production issues.
Coordinated functional team (Front/Back-end development, QA, supports and infrastructure teams) during major builds/releases.

Sr. Applications Analyst

Confidential, Santa Clara, CA

Responsibilities:

Lead and contribute to (Operational, forecasting and analytical) projects developments including define spec, analyze data, and perform technical or functional design and implementation. Identify and resolve production issues.
Provide technical supports or extensive services to end users.
Responsible for 24x7 technical supports and monitoring and maintenance of Cognos cubes building.
Collaborate with other teams or software vendors to deploy or integrate software applications.

Technical Consultant

Confidential, Cupertino, CA

Responsibilities:

Help analysis team to define web reports’ specifications.
Maintain existing reporting system.
Develop web reports according to specifications.
Developed Perl and shell scripts to automate report packaging.
Streamlined reporting processes by strategically designing work flow.
Implemented extracts loading to data mart for summary tables.
Tuned the web reporting system so that reduced report responding time for 80-90% by using a verity of techniques.
Developed 5 web reports using JSP, Java scripts, oracle stored procedures and Tomcat. 6. Delivered projects on time.