SUMMARY:

• Insightful experience of over 12 years in Credit/Debit card processing (PCI) - Lodging/Retail industry.
• Experience in payment transaction processing including Visa, MasterCard, AMEX and ISO 8583 financial messaging protocols.
• Strong experience in Oracle 11g database development
• Strong in scripting language such as Python.
• Implemented Risk Management Modules such as Cyber Security, Background Check, Global Security, OFAC, WLF, and AML - SAR/CTR using Nice-Actimize product.
• Experience in conducting System and User Acceptance Testing (UAT), Impact Analysis
• Industry experience includes mapping business requirements, process re-engineering, proposal making, prototyping and proof of concept, design, interface implementation, software development and project leadership.
• Evaluate change notices received from Product Team to determine potential impact on existing or planned systems or products.
• Experienced in Requirement Elicitation and Analysis by facilitating requirement gathering workshops (e.g., Joint Application Development (JAD) sessions, One-On-One meetings, Interviewing and Document Analysis).
• Experience in analyzing and documenting Business Requirements (BRD) and Functional Requirements Specifications (FRD/FRS) including use cases.
• Experience with consuming Rest API, Json, XML.
• Experience in building data visualization dashboard for senior management using Power Bi.

TECHNICAL SKILLS:

Cards: Credit Cards, Debit Cards, Prepaid Cards, Gift Cards, Contactless Cards, EMV Cards

Technical: Mainframe - (JCL, Cobol, IMS, SQL, Stored Procedures, MQ, Easytrieve) Unix, XML, XSD, JSON, Python, HTML,CSS

Databases: DB2, IMS DB, SQL(Oracle),PostgreSQL Technical

Methodology: Agile - Scrum, Waterfall

Technical Tools: Changeman, QMF, Spufi, XMLGEN, FileAid, Xpediter, QMF, Jobtrac, HP Quality Center, MS Visio, MS Sharepoint 2013, Lotus Notes, PowerBI

Management Tools: Equip (QA tool), CA Clarity, JIRA, Confluence Rally, MS project, Peoplesoft Finance

WORK EXPERIENCE:

Software Developer

Confidential, Silver Spring, MD

Environment: Oracle 12c, Power-Bi Python, Linux, PostgreSQL

Responsibilities:

• Responsible for development, Testing and deployment of Oracle Stored Procedure packages.
• Created tables, views, synonyms, procedures, functions in Oracle back-end.
• Responsible for creating customer reports using Python.
• Responsible for creating / maintaining all technical documentation related to BI.
• Leading development efforts for Data warehousing Applications from various Transactional Sources.
• Building data visualization dashboard for executive team using Power-Bi.

System Analyst

Confidential, Silver Spring, MD

Environment: Oracle-SQL, JSON/XML, Jira, Confluence

Responsibilities:

• Creating and analyzing payment interface specifications and requirements for POS developers and merchants that want to Process payments using Confidential Product.
• Analyzing host message specifications for processors like Amex, TSYS, FDMS, Chase Paymentech, and Elavon
• Working with business development team members and payment processors to determine design strategies for new and existing projects, compliance mandates, and process enhancements to systems and integrations.
• Providing support for QA and UAT testing to ensure end solutions meet necessary requirement with occasional production support.
• Escalation point for technical support issues that may require software development and/or network engineering.
• Responsible for managing/designing API - XML/JSON for developers.

Business Analyst

Confidential, Jersey City, NJ

Environment: MS Project, Clarity, Nice-Actimize (ERCM/RCM/WLF), Linux, JavaScript, Tableau

Responsibilities:

• Strong Understanding with the requirements of the BSA/AML/Cyber/Background Check Modules.
• Experience with e-file SARs. Attach FinCEN acknowledgements emails to each batch filed.
• Lead other Business Analysts to complete the required requirements and analyze deliverables for their assigned projects and portfolios.
• Document business requirements and functional design for application by conducting interviews, observations and understanding customer needs.
• Translate functional requirements to technical requirements after collaborating with users to define reporting needs.
• Develop use cases for capturing all functional and non-functional requirements.
• Dashboard development, standard report template definition and ad hoc report development.
• Create governance around enterprise reporting to ensure integrated definition of data for enterprise information.
• Capture the requirements and analyze deliverables for their assigned projects and provide the sizing.
• Managed requirement artifacts and documentation using SharePoint 2013.
• Worked closely with project manager and gave inputs in the strategic development of detailed project plans, work assignments, target dates in MS Project.
• Work with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT).

Project Manager

Confidential

Environment: Mainframe, MS Project, Clarity

Responsibilities:

• Managing, maintaining and tracking the overall project plan, controls, budget and work assignments.
• Reporting project status (schedule, cost, benefit, risk, issues and scope) to all stakeholders on a regular basis.
• Organizing and facilitating appropriate level of governance meetings, to discuss status reports, provide structured escalation path and determine corrective or preventive actions.
• Ensuring that project team members are accurately recording their time spent on project tasks and thus tracking budget accurately.
• Ensuring the development and approval of all deliverables.
• Define resources and schedule for project implementation.
• Identify, track, manage and mitigate risk. Escalate these issues when necessary to ensure minimal impact to quality, budget, and time line.
• Oversee the implementation of the project on a daily basis for multiple projects with regard to time, budget and quality.
• Provide subject matter expertise to the development and test teams throughout the project lifecycle.

Lead Business Analyst

Confidential, Salt Lake City, UT

Environment: Java, MS Project, Clarity, Agile

Responsibilities:

• Manage day-to-day activities of the project, creates project charter, Leading project team, Maintain current versions of Projects.
• Define resources and schedule for project implementation.
• Identify, track, manage and mitigate risk. Escalate these issues when necessary to ensure minimal impact to quality, budget, and time line.
• Responsible for preparing and monitoring high level project plans, scheduling project goals, milestones and deliverables.
• Responsible for information gathering, analyzing the information gathered, documenting the functional or business requirements.
• Provide subject matter expertise to the development and test teams throughout the project lifecycle.
• Maintaining the Requirements Traceability Matrix (RTM) across the deliverables of a project.

Business Analyst

Confidential, San Jose, CA

Environment: Informatica, Tera Data, Micro Strategy, Rally (Enterprise), Agile

Responsibilities:

• Responsible in the development and implementation of the new features suggested by the client.
• Responsible for end to end project management.
• Identify, track, manage and mitigate risk. Escalate these issues when necessary to ensure minimal impact to quality, budget, and time line.
• Participate in one-to-one meetings to enable the clarification of requirements and ensure logs are taken in each meeting or workshop or JAD and that these were communicated to the team using daily stand-ups.
• Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards.

Lead Business Analyst

Confidential, Phoenix, AZ

Environment: Mainframe, DB2, COBOL, JCL, Clarity, Waterfall

Responsibilities:

• Create project charter, maintain action logs and maintain current versions of Projects.
• Analyze, define, document and communicate functional, technical requirements and solutions to meet client's needs for new features to be developed.
• Responsible for planning deliveries and maintaining the schedules.
• Responsible for preparing and monitoring high level project plans, scheduling project goals, milestones and deliverables.
• Effectively engage with customers to manage and resolve escalations.
• Represent program status to senior management/clients and steering committee.
• Identify, track, manage and mitigate risk. Escalate these issues when necessary to ensure minimal impact to quality, budget, and time line.
• Leverage payments domain expertise on solution design for Merchant Reporting platform having million users.